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Reviews of Aqua Resort Busselton

5 out of 5
Aqua Resort Busselton
605 Bussell Highway, Broadwater, WA

Reviews

9.4

Exceptional

Rating 10 - Excellent. 63 out of 91 reviews" "
Rating 8 - Good. 27 out of 91 reviews" "
Rating 6 - Okay. 0 out of 91 reviews" "
Rating 4 - Poor. 1 out of 91 reviews" "
Rating 2 - Terrible. 0 out of 91 reviews" "

9.6/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Cale

Traveled with family
Liked: Amenities
Stayed 2 nights in Dec 2023

8/10 Good

Thi Minh Tam Tran

Stayed 2 nights in Jun 2023

8/10 Good

Barbara

Traveled with partner
Disliked: Amenities
This property is right on the beach with an easy path to walk on or take a nice bike ride. We were in a beachfront 2 bedroom and the lawn in front was well manicured and beautiful. The kitchen was fine with a two burner stove, oven and large refrigerator. The thing we did not like was that the bathroom was not in good condition. The glass shelf in the main shower was tilted and could not hold the shampoos etc. The bathroom and bedroom really need a renovation and update. For the price we paid the apartment was ok being close to the beach but not ok in the amenities or the old out dated bedroom & bathroom. Another thing was that we feel the apartment should have a few beach chairs to use or the reception should rent them. A lounge chair for the patio would be nice too. The jacuzzi they show in the pictures for all to use was not heated! To complete my review: the property was fine as far as the landscaping and close proximity to the beautiful beach but the apartment needs a renovation to improve.
Stayed 3 nights in Apr 2023

4/10 Poor

Mary

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Whist it has the name ‘resort’ in name, there was no service experienced by us. The women who handed the key cards made no effort, never asked if we were enjoying ourselves. There is no bar, or restaurant. Only three sunshades at the overcrowded pool. Whilst the location to the beach is excellent, then so are all the options along that stretch of the beach. Nothing to draw us back to stay at this hotel again. Simply large accomodation.

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2022

10/10 Excellent

David

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The amenities made for a fantastic stay
Stayed 5 nights in Dec 2021

10/10 Excellent

Jodie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great ambience and location. Perfect for walking on and by the beach. Accommodation was first class.
Stayed 3 nights in May 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Garden setting of the apartment. Direct access to beach and pedestrian/cycle path from rear of property.
Stayed 2 nights in Apr 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a 2 bedroom plunge pool apartment. Directly in front was the pool/spa/steam room, and then the beach. Our getaway was so relaxing! Only negative was the main pool temp....it was freezing....but kids still swim in it!!!
Stayed 3 nights in Apr 2021

10/10 Excellent

Verified traveler

Stayed 3 nights in Dec 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2020

10/10 Excellent

simone

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall amazing for family holidays, we stayed in the x4 bedroom house with the plunge pool which created a nice ambiance however, the plunge pool wasn’t made to suit older people due to difficulties getting in and out! there’s one high step. The house had everything you’d need, the bbq came in handy everyday, utensils and x4 different kinds of wine glasses were available, private outdoor terrace in every room. Steam room, pool and spa was fantastic and clean.
Stayed 2 nights in Nov 2019

8/10 Good

Malav

Liked: Cleanliness, staff & service
Good location. Accommodation could you better
Great location. A bit tired accommodation and needs some upgrades with modcons. Staff always willing to help but have to ask. Patchy wifi
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Very good but Not quite 5 Star
The location is amazing. The accommodation is self contained and if good quality (except the bed and pillows) but requires some upgrades. No coffee machine whilst no cafe or restaurant on site!! The service was where this falls over. Despite multiple nights stay, no housekeeping offered!! The resort was fairly empty but another couple with young child were allocated the adjacent unit. Need better soundproofing if you are going to have different guest groups upstairs and downstairs. Downright lazy!! At this price level really there are no excuses.
Stayed 2 nights in Jul 2019
Response from Jane - Manager on Jul 31, 2019
Thank you so much for taking the time to review us and thank you for our high rating of 8 out of 10 - much appreciated. I am sorry to hear you thought service was lacking as we pride ourselves on providing excellence in this area. Our self contained Houses aren't serviced daily but we are very happy to provide servicing if requested :) I can see that you had one crossover night with guests near you, sorry to hear noise affected your stay - we will certainly take note. Please call us directly when you are next heading down south and we will make sure to exceed your expectations. Warm regards and take care. Jane

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Traveled with family and small children, Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved how close we were to the beach, how clean EVERYTHING was how amazing and friendly the staff were.
Stayed 2 nights in May 2019
Response from The team at The Aqua Resort on Jun 18, 2019
Thanks so much for your lovely review! We hope to welcome you back again soon. :)

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the plunge pool and layout of the little houses. This stay they did not unlock the configured rooms so that we had access to a safe which was a little concerning as they made a special mention to lock away valuables due to recent robberies in the area. One other point is the deodoriser they use on the couch which was overpowering and left us sneezing and with hay fever, we had to cover them with a blanket in order to sit on them. We loved the main pool and the location is amazing. We also enjoyed the extra services they allow on their property such as pastry van and The Welll Dressed Potato. Rather than a coffee van a little coffee machine in each house would be ideal, At reception you could purchase pods or coffee beans. We like to relax in our Panama’s and enjoy our coffee. We enjoyed our stay, it was very comfortable and we will be back.
Stayed 2 nights in Apr 2019
Response from The team at The Aqua Resort on May 1, 2019
Thank you so much for your review and your feedback. We hope to welcome you back again soon!

8/10 Good

Ferenc

Liked: Cleanliness, staff & service
Great family holiday.
We had a great family holiday. There was an occasional maintenance issue but these were resolved promptly and with a smile. Our main disappointment was the fit-out of the living area. There seats were attractive to the eye but not at all comfortable to relax in. There ware 8 of us in a 4 bed room townhouse. Only to comfortable places to lounge.
Stayed 9 nights in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place to stay in Busselton
Fantastic resort. Extremely comfortable. Quiet and relaxing. Would highly recommend
Stayed 1 night in Aug 2018
Response from Kelly on Aug 20, 2018
Thank you for your lovely review. We are pleased you enjoyed your stay with Aqua Resort. Please visit again soon!

10/10 Excellent

Kien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018
Response from Kelly on Aug 9, 2018
Thank you for your review Kien, We are pleased you had an enjoyable stay with Aqua. Please visit again soon!

8/10 Good

Renatta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018
Response from Kelly on Jul 13, 2018
Thank you for your review Renatta! We hope you enjoyed your stay, and look forward to welcoming you back to Aqua Resort.

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great access to Busselton,Eagle Bay & Yallingup
Very comfortable stay. Large villa/house. Parking at the front of the door. Ample space inside. Well lit double glazed glass windows/panels throughout the house. well equipped kitchen including all cutler and appliances. Short walk to a beautiful beach. TV and internet without limits.
Stayed 2 nights in Jun 2018
Response from Kelly on Jun 20, 2018
Hi Alex, Thank you for your great review - we're so pleased you had a comfortable stay with us! Please visit again soon.

10/10 Excellent

Toni, Perth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved everything about Aqua Resort, we will definitely be back!
Stayed 2 nights in Jun 2018
Response from Kelly on Jun 9, 2018
Thank you for your review Toni, We're so happy you loved your stay with us! Look forward to welcoming you back!

10/10 Excellent

Fran and Baz , WA Goldfields

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful resort with direct beach access
We had a great 5 day break in Busselton and staying at Aqua just topped it off. With access to the beach through lovely, well-maintained grounds, we had a lovely luxury two bedroom ground floor apartment with a plunge pool. Our apartment had everything we needed to make our stay comfortable and relaxed. The rooms were well proportioned and the combined lounge, dining and kitchen had a beautiful view out on to patio, BBQ and our own pool. The resort is south of Busselton town center, but nothing that a 10 minute drive couldn't sort. We were only 19km from Dunsborough and not too much further to get to Yallingup and Margaret River and all the attractions this beautiful area offers. Just to top off the experience, a coffee van came each day and luckily parked right near our unit.
Stayed 4 nights in Jan 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great resort by the beach!
Great place and couldn’t fault much at all! Although WiFi was a little hit and miss with connection very poor and shower strength was little weak. Other than that everything made up for it and would come again anytime!
Stayed 5 nights in Dec 2017

8/10 Good

Hayley, Perth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern apartment, right on the beach
We headed down to Busselton after work and were able to grab our keys and settle in despite the office being closed when we arrived. They were really accommodating and made that process super easy for us. The apartment was excellent, exactly what we needed for the weekend. I loved the location and privacy, and would definitely recommend for short and long stays
Stayed 2 nights in Sep 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great break and comfortable. Open fireplace was magic and the cold nights meant that we could roast marshmallows.
Stayed 2 nights in Sep 2017

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay for a large family reunion
Great family gathering, lovely large house, perfect for entertaining and well-situated for the beach and coastal walks. Nice pool area, generally all was well maintained and the one issue we had with connecting to the music system was quite cult resolved. Would recommend.

10/10 Excellent

Leanne, Darwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brillant venue for getting together with friends
Had an awesome time, enjoyed the open plan living area and wonderful comfy beds

10/10 Excellent

Aqua Lover, Perth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury in every sense of the word
Although pricey for the plunge pool houses, it is worth every penny as the house has all of the luxurious creature comforts you could ask for, the plunge pool is heated so it's worth a wintery trip to Busselton knowing you can still get wet! The Grove Plunge Pool houses are so close to the beach that when in the plunge pool, just laying back & hearing the waves crashing is extremely therapeutic. Also the gardens with the birds chirping, it is extremely peaceful. I am addicted to this place & it's my go to when in need of spoiling myself & my family/friends.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, great break
Greeted by a wonderful receptionist and this set the tone for our week long break. The property was finished to a high standard and was spotless. A car is vital to get around but there's lots to seed and do

8/10 Good

john, yorkshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
vacation park
This is not a service hotel but a holiday vacation park. We stayed out of season, but the accommodation was very good. Fully equipped apartment so we could cook our own meals. The park did not have its own Restaurant. Right on the beach

10/10 Excellent

Jason C.

Liked: Cleanliness, room comfort
Lovely trip
We stayed with another family of 4 in a 4 bedroom pool house. it was great room for everyone and little spots to disappear when you needed sometime to yourself. Resident ducks visiting everyday was nice for the kids.

10/10 Excellent

peggy, perth w a

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location easy stroll to beach
was a very enjoyable stay at aqua resort would highly recommend it to anyone wanting to stay by beach.

8/10 Good

sam, perth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great time
very nice and private, quite and clean.

8/10 Good

Glenda, Perth WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tranquil retreat
We stayed in a 10 bed plunge pool apartment. The living spaces were lovely, light, airy, spacious and modern The backyard was remarkably tranquil and quiet with lots of shade and grassed areas. The rooms and facilities were lovely. Better for 2 families as there were 2 master bedrooms, then 2 other rooms one of which had 4 bunk beds. Not so ideal for 5 couples which we were. Very short walk to the beach. Great 25 mtr lap pool.

8/10 Good

Robert, City of Joondalup

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Could be better
Beautiful house, only problem is you cant get any room service, there is no bar or breakfast etc so more of a rental house rather than a hotel. Approx 35 mins from the MR Wine Region.

10/10 Excellent

Hayley

Liked: Cleanliness, staff & service, room comfort
Loved it
Had a great stay at Aqua - compared to the other run down hotels avail in Busselton - this place is the best - fresh, clean, modern, great facilities and location - looking forward to returning

10/10 Excellent

Karmela, Australia - WA - Regional WA

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Distinctive; Value: Pricey ; Service: Professional; Cleanliness: Beautiful;

10/10 Excellent

Mun Chung, Perth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful luxurious accommodation
We were impressed by the finishing and how well equiped the units were. The beds were comfortable and the living area is spacious. There is a luxurious feel to the unit. The courtyard is secluded and great for outdoor entertaining and for kids to run around. We enjoyed our stay there and will definitely be looking to come back for another stay in the future.

10/10 Excellent

Tod, Gold Coast

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 star accommodation
Wow, what an amazing complex. Private, quiet, luxury. The individual houses are very well designed with 2 master suites at opposite ends, each with a freestanding bath. The other 2 bedrooms catered for kids in 4 bunks and either olders kids in 2 king singles (or a couple who can pysh the beds together). We also had a plunge pool, gas fi re place, full kitchen and air conditioning. The resort lap pool, spa, steam and gym were also better than expected. Great location on the beach with a running/cycling path that winds its way along the sand dunes to town. Hire a bike to make the 7km trip a breeze. I happily recommend this place to families and couples.

10/10 Excellent

Kay, Australia - WA - Perth

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Angela I, Perth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous resort
We loved our 3 night stay at Aqua. Very impressed with the excellent way in which the apartments are fitted out, and maintained. Would definitely stay here again when visiting Busselton.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Fantastic rooms, close to beach and friendly staff.

10/10 Excellent

Natascha, Australia - WA - Perth

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Jillian, Australia - WA - Perth

Liked: Cleanliness, staff & service, property conditions & facilities
Beautifully appointed apartments and very helpful staff

10/10 Excellent

Amelia, Australia - WA - Perth

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Outstanding; Value: Economical; Service: Courteous; Cleanliness: Immaculate;

10/10 Excellent

Kelly, Australia - WA - Perth

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Top of the line; Value: Economical; Service: Outstanding; Cleanliness: Immaculate; great access to the beach

8/10 Good

Easter, Busselton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Perfect location to the wine region of Margaret River plus the beach is "out the back". A very clean and spacious apartment for 7 Adults to more freely without feeling on top of each other. We spent 5 nights over Easter which was perfect for our family get together.