Ratings based on 107 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
80% of guests recommend
4.0 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from southampton, england

Great hotel

Posted Apr 5, 2016
Rooms were immaculate and very comfy. Staff were always polite and ready to help. Will most definitely be staying there again on my return visits. On very happy pome
3 out of 5
by A verified traveler

Close to town

Posted Mar 22, 2016
Room wasn't great, bathroom was old and not that clean. In need of some more modern touches.
3 out of 5
by A verified traveler from Perth

Overall was good, except for Internet Connectivity

Posted Mar 9, 2016 on Wotif
Pros: The South East Asia influence.
Cons: Internet connectivity
Location: Great location, very central
We enjoyed our stay at the Bay Village Resort as it was central for us to travel to and fro. However, our disappointment was not gaining access to the Internet for the past 3 days of our stay. Though with the friendly approached to notify our concerns, none was been rectified. Apart from that, Denise the front desk reception was helpful, the housekeepers were lovely and our room was comfortable! We will be back!
Comment from Hotel Management
Mar 29, 2016 by Bayvil!, Hotel Management
Dear Guest Thank you for the wonderful feedback and so pleased you enjoyed your stay. I do believe the internet issue was being addressed as quickly as possible by the available technicians, which we appreciate was inconvenient for you and we do and did sincerely apologise for this. There are 2 internet stations available at all times during office hours. Kind regards Management
4 out of 5
by A verified traveler from Perth

Awesome location

Posted Dec 17, 2015 on Wotif
2 minute walk to beach or town. Wasn't the cheapest place to stay but was a clean friendly resort close to everything.
Comment from Hotel Management
Jan 31, 2016 by Bayvil, Hotel Management
Dear Kellie Thank you so much for the very positive review and glad you enjoyed our 'awesome' location! We look forward to welcoming you another day. Kind regards Management
4 out of 5
by A verified traveler

Location perfect, for Dunsborough

Posted Dec 7, 2015 on Hotels
The hotel is perfectly located within the small town of Dunsborough, within walking distance of the beach and right next to the main shops and restaurants. A day or so in Dunsborough is pleasant, but since the beach is poor compared with what is available along the coast and since the town is very small, this is most likely to be a stopping off point to explore the region. Otherwise the hotel is OK, and probably the best in the town. The rooms are clean and comfortable enough, although somewhat squeezed together in a complex. The "spa" room has a large corner bath in the room, which is a bit strange, but also functional. The pool is not particularly inviting, being enclosed in a corner of the complex. Overall, the cost of the room seems on the high side for what it is, but then you are largely paying for the location and the decent state of the rooms.
Comment from Hotel Management
Jan 31, 2016 by Management, Hotel Management
Dear Anonymous Thank you for the great review overall, we appreciate the feedback. Kind regards Management
5 out of 5
by Ang from Singapore

Good family stay

Posted Nov 27, 2015 on Hotels
Nice location with all amenities within walking distance. Prompt follow-up - faculty door was promptly fixed the following morning (discovered at 9pm).
Comment from Hotel Management
Jan 31, 2016 by Management, Hotel Management
Dear Ang Thank you for the excellent rating and so pleased you enjoyed your stay. Kind regards Management
4 out of 5
by A verified traveler from HK

Nice place with easy access to the beach

Posted Nov 16, 2015 on Wotif
Friendly staff, nice and tidy place. Absolutely loved the weather
Comment from Hotel Management
Jan 31, 2016 by Bayvil, Hotel Management
Dear 'Knight' We're a bit spoilt with the weather, usually a few degrees cooler than Perth and always somewhere to enjoy the beach, whether its in the protected bay or on the Cape. We strive to achieve the positive comments you have relayed, thank you, always appreciated. Kind regards Management
3 out of 5
by A verified traveler from perth

Spa and retreat

Posted Nov 9, 2015 on Lastminute
Besides the fact that on arrival I was told my key was in a lock box and to enter the code given to me to get access to it and in fact it not being there or had my room even been processed yet like I had confirmed with the admin staff . Other then that little mix up the accommodation was to a high standard and the couple at the reception were very friendly and helpful . Great location
Comment from Hotel Management
Jan 31, 2016 by Bayvil, Hotel Management
Dear PJ Thanks for your understanding - we are all only human, and an oversight such as the above can occur. We naturally try to avoid such an oversight. Seems that you enjoyed your stay and our fabulous location. Kind regards Management
4 out of 5
by A verified traveler

great location

Posted Nov 8, 2015 on Wotif
Chalet was a bit small for a family of 4 but the location was excellent
Comment from Hotel Management
Jan 31, 2016 by Bayvil, Hotel Management
Hi Anonymous Great you enjoyed the central location. We do have other larger styles of accommodation, which may have suited you better. Thanks for the great ranking. Kind regards Management
4 out of 5
by A verified traveler

Posted Oct 28, 2015 on Hotels
Was a good hotel. Slightly overpriced.
Comment from Hotel Management
Mar 30, 2016 by Management, Hotel Management
Dear Guest Wonderful that you enjoyed your stay, thank you. Pricing is competitive in the region. Kind regards Management Bayvil!