Ratings based on 116 Verified Reviews

3.8 out of 5
87% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.6 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
for Everyone
by A verified traveler

Excellent location

Posted May 10, 2014
Pros: Location, value for money, internet access
Cons: Some tea/coffee making facilities in the bedrooms
Location: Short walk from Maria-Theresien-Platz and Museumsquartier, and nearest underground station and Naschmarkt in the other direction.
Great hotel, close to all the main sights, a fantastic price, great breakfasts, free internet, lots of useful information on display. I would book here again. Occasionally a little noisy at weekend nights if you keep your windows open.
2 out of 5
by Geoff from Sydney, Australia

Chose it online based on 4* rating - really 2*

Posted May 1, 2014
Pros: The staff
Cons: Needs a total refurbishment.
Location: Location was great in relation to galleries, museums, monuments, etc.
Expected a 4* hotel so was greatly disappointed on arrival to find a small, run down old hotel. We were given a small double room (not consistent with booking via Expedia). Only positive aspect was the friendliness of staff.
3 out of 5
by matt from Leeds, West Yorkshire, UK

functonal, near centre, reasonable price.

Posted Aug 18, 2013
Pros: Location
Cons: Quite worn out
Location: Good location. See main text.
The hotel is very basic. Its clean enough, but clearly due a refurbishment. There was no fan, never mind air conditioning, so it got rather warm in the room. However, if youre just looking for a place to wash, sleep and start the day with a functional breakfast, this place is fine. The hotel is just on the edge of the centre and midway beween three metro stops. Its close to the museam quarter. There are shops, a starbucks (suprise suprise) and the classic cafe sperl nearby. The hotel is functional and near the centre for a reasonable price.
4 out of 5
for Everyone
by Mary from Edinburgh, City of Edinburgh, UK

well situated

Posted Aug 2, 2013
Small hotel near Mariahilferstrasse. No airconditioning - able to get fans from reception.. Reception helpful for booking trips. Rooms cleaned well daily - we were there 5 days
4 out of 5
for Students
by Alexandr from Moscow, Russia

A small friendly hotel.

Posted Jun 28, 2013
The hotel is located almost in the center. Nearby there are many shops and restaurants. Rooms are clean. Repairs made ​​long ago, but the experience does not spoil.
3 out of 5
by cl from Denmark

good location

Posted Jun 22, 2013 on Hotels
Good location to everywhere, city center, hotpots, and easy to take the underground transport.
4 out of 5
by A verified traveler

Posted Jun 22, 2013 on Hotels
The staff were very helpful and friendly.
4 out of 5
by ann

This traveler left a rating score only Posted Jun 22, 2013 on Hotels
3 out of 5
by Rick from Brighton ON

Great location, but little more to be said for it

Posted Jun 18, 2013 on Hotels
Great location: 10-30 minutes' walk to Vienna State Opera, St. Stephen's Cathedral, Ringstrasse. But a very noisy neighbourhood, at least on the weekend we were there: groups of young people hooting and hollering at all hours on their way to or from their revels. Don't think about driving there yourself: the streets are labyrinthine and confusing, and the hotel provides no parking (contrary to what their hotels.com listing said). The room was adequate (comfortable bed & pillow, good WiFi) but minimal: no A/C, no desk or desk chair (just a tiny wooden table and 2 wooden chairs), no Kleenex, no trash can in the bathroom.
5 out of 5
for Everyone
by A verified traveler

I would stay here again

Posted Jun 13, 2013
The hotel was in a great location. Shopping, restaurants, and the city's sites were easily accessible either by walking or close U Bahns (metros)/buses. The staff were nice and they held our bags for us so after check out we could still hang out in the city. They also gave us clear and concise directions when we asked.