Ratings based on 329 Verified Reviews

4.2 out of 5
85% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

its nice but....

Posted Jun 27, 2017
It's a great hotel I love it, has a very classy look to it , really like the entrance way it looks very presidential but the only thing is the location is what bothers me but overall I enjoyed my stay and would come back again
3 out of 5
by A verified traveler

Security Deposit a nuisance

Posted Jun 25, 2017
We rented 3 rooms, and when we got home we noticed (without telling us) that the charged an extra $50 charge per room on our credit card, which we had to follow up on, and it did not go away for 3 days. Never do I want to have to remember to follow up on a hotel action, especially when they already had my credit card number and the extra $50 temporary charge was just something else to worry about after returning home. This system is bad PR for Hilton, and will be remembered. Bad taste in our mouths.
Comment from Hotel Management
Jul 15, 2017 by Duane Sherman, General Manager, Hotel Management
Dear Anonymous, Thank you for staying with us. Please accept my apology for not property communicating the incidental hold upon arrival. I'm glad the electronic system did work and reverse it after departure. We would welcome another opportunity to serve you. Until then, safe travels!
5 out of 5
by Robert

This traveler left a rating score only Posted May 17, 2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 19, 2017
Ordered room service for breakfast and only received 1 time and coffee cups were not replaced daily
5 out of 5
by David

Posted Mar 19, 2017 on Hotels
Double beds were a bit small but other than that everything was great
5 out of 5
by James

This traveler left a rating score only Posted Mar 19, 2017 on Hotels
5 out of 5
by Todd

Best hotel close to historic Marietta Square

Posted Mar 17, 2017 on Hotels
The best hotel close to the Marietta Square.
4 out of 5
by Bryan

Pleasant stay

Posted Mar 12, 2017 on Hotels
Met Duane, GM, and Cleveland while dining. They were very nice and polite. It was a pleasant stay. The food was great. If anything I wish they would have a better gym with more equipment.
5 out of 5
by Justin

This traveler left a rating score only Posted Feb 27, 2017 on Hotels
5 out of 5
by Melissa

This traveler left a rating score only Posted Feb 16, 2017 on Hotels