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Reviews of Muir Woods Lodge

2 out of 5
Muir Woods Lodge
155 Shoreline Hwy, Mill Valley, CA

Reviews

7.2

Good

Rating 10 - Excellent. 273 out of 1000 reviews" "
Rating 8 - Good. 298 out of 1000 reviews" "
Rating 6 - Okay. 206 out of 1000 reviews" "
Rating 4 - Poor. 109 out of 1000 reviews" "
Rating 2 - Terrible. 114 out of 1000 reviews" "

7.4/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

VEERAIAH

Disliked: Cleanliness, staff & service, property conditions & facilities
Got the room with dirty bathroom. Management is not cleaned before allotting room. It’s terrible experience.
Stayed 1 night in Apr 2024

2/10 Terrible

Aliya

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
First room I checked into has an AC unit that screeched and a bathroom covered in mold. Second room he let me in had a beeping fire alarm right outside plus no working key. The man at the front desk told me I would have to come ask him to let me in every time I left. Third room was the best of the three, until I noticed an adult bedbug on my mom’s pillow. I looked on my bed and immediately saw a baby bedbug too. We brought them to the front desk and asked for a refund as we were clearly not going to stay at a hotel with bedbugs. He said he would refund me but that hasn't been the case so far. Spend a few dollars extra and stay at the Holiday Inn across the street.
Stayed 2 nights in Apr 2024

6/10 Okay

Marge

Traveled with family
Liked: Cleanliness
Not good signs on facility and address not available. It did not look like the photo. No one in the office. I had to call numerous times to get someone's attention.
Stayed 1 night in Apr 2024

8/10 Good

Nancy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We found this place easily. It was nice and close to the things we wanted to do . We liked the fridge and microwave. Not a huge room but it was just what we needed for our stay . For light sleepers putting the fan on in the unit covered any traffic noise .
Stayed 2 nights in Apr 2024

10/10 Excellent

Sue

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So close to San Francisco and with free parking
Stayed 2 nights in Mar 2024

10/10 Excellent

Maxmaximilian

Business traveler, Traveled with pets
Liked: Amenities, property conditions & facilities
Nice place
Stayed 1 night in Mar 2024

8/10 Good

Wayne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and helpful staff. Some traffic, could be an issue for a light sleeper.
Stayed 1 night in Mar 2024

10/10 Excellent

Jaci

Stayed 1 night in Mar 2024

8/10 Good

Kim

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very basic but everything you need, we enjoyed our stay on our road trip to LA.
Stayed 1 night in Mar 2024

8/10 Good

May Moe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fair price and good location
Stayed 1 night in Mar 2024

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet. Conveniently located. Easy and friendly check in.
Stayed 1 night in Mar 2024

2/10 Terrible

Debra

Stayed 1 night in Mar 2024

10/10 Excellent

Liz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price it’s just fine but no soap? I’m too lazy to get some but it sure would be nice! Right? Right! I came to Marin to see a friend so it’s fine and super convenient for Mill Valley. Last night I stayed at Acqua and that was great but much more $ I will definitely come here again because of the inexperience price. The people who work here are very friendly and it’s a pleasure talking with them. They sped up the cleaning for my check in which was great. I’m on the first floor so you hear everything from above. I recommend asking for a room on the second floor as it’s more quiet. I’m perfectly satisfied and I go to a lot of motels. I recommend it for a short stay. No frills but Yayyy it’s in Marin County.
Stayed 1 night in Mar 2024

6/10 Okay

Juan Alonso

Stayed 1 night in Mar 2024

6/10 Okay

Ray

Helpful with TV not working. Couldnt find staff in AM to checkout. Nice coffee machine in lobby
Stayed 1 night in Mar 2024

4/10 Poor

Toygar

Stayed 1 night in Mar 2024

6/10 Okay

Georgia

Traveled with family
Disliked: Cleanliness, amenities
Cute hotel overall, we enjoyed our stay. Wash machine and dryer were outside, $4 to use each machine which I thought was steep. Property overall was dirty, overflowing garbage cans. A bit difficult to get in and out of the parking lot due to the very busy road it’s on. Vegetation could be cut back to make it easier and safer to get out of the lot. Noisy traffic at night being so close to the road.
Stayed 3 nights in Mar 2024

8/10 Good

Carla, San Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access, good property, nice clean and comfortable room.
Stayed 1 night in Mar 2024

6/10 Okay

Peter

Check in was the fastest I have ever seen at a hotel. Unfortunately the checked me into a room that was never cleaned.
Stayed 1 night in Mar 2024

4/10 Poor

Brian

Business traveler
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
A very basic hotel, much like a Motel 6
Stayed 1 night in Feb 2024

2/10 Terrible

MARK

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
For one, the bthroom was dirty and toilet did not flush. Fridge did not open. No cable, no microwave, no breakfast. Sham ad.
Stayed 1 night in Mar 2024

8/10 Good

Mia

Stayed 1 night in Feb 2024

8/10 Good

Janet

Stayed 1 night in Feb 2024

10/10 Excellent

Dakota

Stayed 1 night in Feb 2024

10/10 Excellent

Arkadiy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Bonnie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean and near great restaurants
Stayed 1 night in Jan 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nearby Muir Woods and felt comfortable. Shower was pretty small and if planning to use washer/ dryer for clothes they are outside under the overhang vs a dedicated space.
Stayed 1 night in Jan 2024

10/10 Excellent

Bianka

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great, understanding, management!! appreciative of all kind assistance
Stayed 1 night in Dec 2023

6/10 Okay

Elizabeth, Vallejo

Traveled with partner
Liked: Cleanliness, amenities
The pillows and the bedsheet smelled like it wasn't changed! The bed was itchy too, it may have bedbugs! Not too crazy for the high sink - looks like a big pot sitting on the counter.
Stayed 1 night in Jan 2024

2/10 Terrible

Richard

Stayed 1 night in Jan 2024

8/10 Good

Constance

Liked: Cleanliness, property conditions & facilities
Good price in expensive area. Room was newly updated, clean, comfortable. Fit what we needed. Noisy road and older building and parking lot. No breakfast.
Stayed 1 night in Jan 2024

10/10 Excellent

Martin

Stayed 1 night in Jan 2024

10/10 Excellent

Anne Van

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location; nice staff; clean
Stayed 2 nights in Jan 2024

10/10 Excellent

Samisoni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muir Lodge Amazing
It was Great ... Peaceful and the Customer service..outta this world
Stayed 2 nights in Jan 2024

10/10 Excellent

Reginald

Traveled with pets, Traveled with family
Liked: Amenities
The staff is great. Welcoming & gracious.
Stayed 2 nights in Dec 2023

10/10 Excellent

Steven

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to freeways and public transit.
Stayed 2 nights in Jan 2024

8/10 Good

Scott, SANTA CRUZ

Stayed 1 night in Jan 2024

4/10 Poor

Xing

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Bad front desk service
The frontdesk did not tell me how to find the room. It took us with all luggage about 20 minutes to find the room because the room number is not in order. And there is no tag to show the direction. Also, the room given to us was not cleaned at all. I had to take all luggage back to the front desk to check again.
Stayed 1 night in Dec 2023

8/10 Good

Margaret

Stayed 1 night in Dec 2023

2/10 Terrible

Abby

Disliked: Amenities, property conditions & facilities
When I arrived for my stay, there was no one in the office, the door was locked, and no one would answer the phone. I had to go find a place to stay late at night due to this. I’d prepaid for the room which led me to paying for two hotels for one night. Can’t speak for the room as I obviously never saw it but I wouldn’t book here again.
Stayed 1 night in Dec 2023

8/10 Good

Son

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Was clean
Stayed 1 night in Dec 2023

8/10 Good

STACEY

Liked: Cleanliness, property conditions & facilities, room comfort
Ok for a night - super convenient to Muir Woods
No elevator as described but stairwells are not convenient to outside doors. Right on the road so super noisy. Bed was comfortable and the breakfast nook a nice touch to begin a visit to nearby Muir Woods.
Stayed 1 night in Dec 2023

8/10 Good

Douglas

Stayed 1 night in Dec 2023

8/10 Good

Ray

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very suprising clean for the price range. and the staff was very friendly and accommodating . Was very satisfied with the room, if you only need a place to stay for a few nights and close to Sausalito.
Stayed 1 night in Dec 2023

4/10 Poor

Jason

Disliked: Cleanliness, property conditions & facilities, room comfort
Needs some TLC...
The room was stuffy and not clean. There were no washcloths in the room. The vessel sink wasn't attached to the counter. The heater was so loud that you had to keep it on low. The air filters in it were very dirty. The bathroom mirror was taped up to wall to keep it mounted. The furniture was bunched together and left very little walking space to the right side of the bed. There were loud guests and the front desk called different rooms to find out who it was. She woke me up and said that people were complaining about noise. She isn't allowed to leave office at night to check on unruly guests. We walked outside and let front desk know which room was noisy. Finally they were quiet after 2am. I will never stay here again.
Stayed 2 nights in Dec 2023

10/10 Excellent

Nate

Liked: Cleanliness, staff & service, property conditions & facilities
Really great and convenient location
Stayed 1 night in Dec 2023

10/10 Excellent

Barney

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Matt

Liked: Cleanliness, room comfort
Disliked: Staff & service
Nicely priced hotel, but a bit dated.
I knew I wasn't staying at the Ritz, but while checking in at the front desk - I found the stuff to be very short and seemingly inconvenience helping me get settled in. The room was comfortable enough for the price, but one of the outlets on the sink counter had tape over one of the plugs. Rather than just simply replacing the GFCI, they rigged it. Not a huge deal but as an electrician this is a simple 10 minute job for somebody with a $25 part. The shower tub seem to be sinking in from rotting wood beneath the floor, not to the point of breaking. But it feels weird when the floor bubbles beneath you while showering. Our room was also adjacent to the dumpster area cut out into the wall along the hill side. Lots of trash and debris was not only on the ground but spread it all up on the hill in the surrounding trees. Not a great look. Aside from that, the property is charmingly painted with nice colors and the exterior looks just fine for a two-story roadside motel. They advertise a free breakfast but when I went by at 6:45 a.m. on a Sunday the lobby was locked and clearly nobody was getting ready for anything as soon as 7:00 a.m. 50/50 chance I'd stay again versus paying an extra $100 for the neighboring hotel in better condition.
Stayed 1 night in Dec 2023

6/10 Okay

Jane

Liked: Property conditions & facilities, room comfort
OK for a brief stay - tiny room
The room is exceptionally tiny. Basic cleanliness was OK, but some details like baseboards and lamp bases were overlooked. The room had a hair dryer, iron, and ironing board, and a small coffee maker. The motel is right on a busy road but I did not hear road noise so sound insulation was acceptable. Overall, it was acceptable for an overnight stay and we spent little time in the room.
Stayed 1 night in Dec 2023