A bit disappointed this time
Posted Nov 16, 2016
I have stayed at this hotel a number of times for work. it's affordable and centrally located for the work I do. however, during my stay this time, the maid service did not even come to my room. I came back from being gone all day and bed was unmade, trash not taken out. and, the products in the bathroom ie; the shampoo were empty. I reviewed the guide to see if there was a fitness room and based on the guide, I looked for it but it wasn't there. I asked the front desk. they told me it had been moved, which was fine. update your book! the hotel is non smoking but I see people smoking on the patios. my room smelled like stale smoke.
Comment from Hotel Management
Dec 2, 2016 by Jessica, Hotel Management
Thank you for taking time to write a review upon your departure. We truly value all of our guests feedback and we use it to improve our operation. It sounds like the accommodations were not what you expected and for that I apologize. Our goal is to provide comfortable and friendly environment for all of our guests to enjoy but it sounds like we fell short. We hope you will give us another chance.