Ratings based on 256 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.4 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Paradise Californai
Courtyard by Marriott Novato Marin/SonomaPosted Jan 14, 2016
Pros: The warm greeting we received when we arrived.
Location: There was a strip mall right next to the hotel and it was easy access to 101.
Excellent customer service from the time we checked in until we checked out.
by A verified traveler
Not a night to remember positively!Posted Dec 5, 2015
The front desk staff were not able to see past my appearance!
by A verified traveler
Looks promising but it isn't.Posted Nov 24, 2015
Cons: Complete remodel and relocation or better soundproofing.
Location: Nothing to do nearby, this is a hub for people who are visiting or have business in San Francisco.
Limited hotels in Novato make this one of only a few hotels that are run by a recognizable chain but fall short on the quality of their reputation. Lobby looks very nice, restaurant for breakfast is good especially if it is included in your room cost (which is should, as the prices for rooms are exorbitant for what you get). If you want quiet, you wont find it here. On one side is the highway, Safeway loading dock and on the other is bus stop where at 3:15a.m. the bus for the airport parks and runs it's engine with doors open and loading signal going for close to an hour!!!!!!!!!! The rooms are tired and not particularly clean. The hallways are dirty with stained carpet, musty smelling and just gives an overall appearance of dowdiness. Very disappointed with this hotel, would not return.
for Familiesby Not Provided
Posted Nov 3, 2015 on Hotels
for Getaway With Friendsby Not Provided from Stockton, CA
Great size room for the moneyPosted Oct 29, 2015 on Hotels
Stayed one night for a girls getaway with my sister. Felt safe. The room was clean, nice bedding, and love that the bathroom is not parallel to the bed, like most hotel rooms (for privacy). The room was a good size, had a king bed with sofa. Liked that there was a bar but it closed at 11pm, along with the hot tub/gym facilities. Would've been nice if it was open 24 hours.
for Getaway With Friendsby A verified traveler
Posted Oct 23, 2015 on Hotels
for Couplesby Ronny
Posted Oct 20, 2015 on Hotels
for Getaway With Friendsby Chris
Posted Oct 16, 2015 on Hotels
for Business Travelersby Bobbie from Novato
Posted Oct 12, 2015 on Hotels
Did not receive garden room as requested but other than that was another nice stay!
for Everyoneby A verified traveler
Posted Oct 12, 2015
Nice comfortable hotel. Staff at food area need to be nicer.