Ratings based on 112 Verified Reviews

3.6 out of 5
72% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Visalia, California

Close to many small cities that had cute shopping

Posted Jan 17, 2017
Pros: The location was great and the staff was nice. The room was huge!
Cons: more staff on hand
Location: Cute downtown areas in surrounding cities.
Started off a little rocky...we stayed in the lobby for about an hour waiting but it was only because our reservations weren't showing up on their computer due to a power outage the previous day. Rose was amazing and gave us an upgrade due to the wait. She was so patient and handled all the customers ahead of us with kindness.
Comment from Hotel Management
Jan 17, 2017 by Matthew, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate you taking the time to give us your feedback. We realize you have choices when selecting a hotel and we are thankful in having the opportunity to be your lodging partner. We look forward to seeing you again!
2 out of 5
by A verified traveler from So. Cal.

Hotel was disappointing

Posted Jan 16, 2017
The hotel room was cold and dirt. When we arrived, the kitchen dishes were set on the table. Three of the room windows were open. There was coffee, but no tea in the room. I met a friend at the hotel who flew in from a third world country. His remark was, "At least it's only for one night".
Comment from Hotel Management
Jan 18, 2017 by Matthew, Hotel Management
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.
4 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles Ca.

Nice hotel for traveling families.

Posted Jan 1, 2017
This hotel is great for families and it's pet friendly, large rooms also has a convenient kitchen.
Comment from Hotel Management
Jan 3, 2017 by Matthew, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate you taking the time to give us your feedback. We realize you have choices when selecting a hotel and we are thankful in having the opportunity to be your lodging partner. We look forward to seeing you again!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 30, 2016
Quieter than I expected (I was on the top floor). Very nice staff. Clean spacious room. Breakfast was still complete and hot toward the end of the service window. Omelettes with and without cheese, fruit, etc.
Comment from Hotel Management
Jan 3, 2017 by Matthew, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate you taking the time to give us your feedback. We realize you have choices when selecting a hotel and we are thankful in having the opportunity to be your lodging partner. We look forward to seeing you again!
5 out of 5
Recommended
for Everyone
by A verified traveler

Stayed here before,great rooms,very nice staff

Posted Dec 12, 2016
Excellent place to stay!!!!! Great location,lots to do....
Comment from Hotel Management
Dec 12, 2016 by Matthew, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate you taking the time to give us your feedback. We realize you have choices when selecting a hotel and we are thankful in having the opportunity to be your lodging partner. We look forward to seeing you again!
4 out of 5
Recommended
for Everyone
by A verified traveler from Pleasanton, Ca.

An enjoyable experience!

Posted Dec 9, 2016
My girlfriend and I stayed here recently and were very pleased with the overall experience. We have definitely decided that there will be a return visit here in the near future.
Comment from Hotel Management
Dec 12, 2016 by Matthew, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate you taking the time to give us your feedback. We realize you have choices when selecting a hotel and we are thankful in having the opportunity to be your lodging partner. We look forward to seeing you again!
5 out of 5
Recommended
for Everyone
by A verified traveler from Tiburon

great local hotel

Posted Dec 9, 2016
Pros: In room space
Cons: N/A
Location: shopping and close to freeway
I have had a chance to stay at this hotel of two weeks as my home was getting a room remodel I never knew how nice and friendly this place was even though I pass it every day as it is just a short drive from my Marin home. I have now found the hotel I will book for all my out of town friends that come to visit . It has great freeway access and shopping and only a few miles to both the ferry and Golden Gate Bridge.
Comment from Hotel Management
Dec 9, 2016 by Matthew, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate you taking the time to give us your feedback. We realize you have choices when selecting a hotel and we are thankful in having the opportunity to be your lodging partner. We are grateful you wanting to give us referrals to your family and friends.
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Great Family Hotel

Posted Nov 22, 2016
Loved the bbq & seating areas! Felt safe & relaxing! Rooms were very spacious & really liked the option of gas BBQing or cooking in the kitchen in our room! Will definitely come back!
Comment from Hotel Management
Nov 22, 2016 by Matthew, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate you taking the time to give us your feedback. We realize you have choices when selecting a hotel and we are thankful in having the opportunity to be your lodging partner. We look forward to seeing you again!
4 out of 5
Recommended
for Everyone
by A verified traveler from US

Close to town

Posted Nov 21, 2016
We really were surprised by our room. We were happy to see a full size fridge and beautiful shower! The shower was either super hot or super cold though. Also there was a very dirty towel left behind the door housekeeping did not get. Other than that this was a beautiful place to stay! There was a pool, hot tub, outdoor furniture and hang out spots. We were close to San Fran and Muir Woods. We will definitely be back!
Comment from Hotel Management
Nov 23, 2016 by Matthew, Hotel Management
Thank you for taking the time to share your review. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. The housekeeping department will be copied on your review. All our rooms should exceed our guest standards. Unfortunately, we did not meet yours. We realize you have choices when selecting a hotel and we are thankful in having the opportunity to be your lodging partner. We look forward to seeing you again!
3 out of 5
by A verified traveler from michigan

unusual location

Posted Oct 17, 2016
Entrance to property difficult; had to request functional room keys three times; loud freeway noise; elevator barely functioning
Comment from Hotel Management
Oct 17, 2016 by Matthew, Hotel Management
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of