Ratings based on 1,959 Verified Reviews

4.5 out of 5
95% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 4, 2017
Nice, clean, good views, spacious, good location. Enjoyed my stay
Comment from Hotel Management
Aug 10, 2017 by Pan Pacific Singapore, Hotel Management
Thank you for taking the time to share your positive experience. We certainly look forward to welcoming you back for another wonderful experience.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 30, 2017
Wonderful, clean hotel. Friendly, helpful staff. Brilliantly located
Comment from Hotel Management
Aug 3, 2017 by Pan Pacific Singapore, Hotel Management
Thank you for your review, we are delighted that you had an overall positive experience and we hope to welcome you back in the near future.
5 out of 5
Recommended
for Everyone
by A verified traveler from Hampshire, UK

Great location

Posted Jul 29, 2017
Brilliant hotel which is near a couple of MRT stops, ask for a view towards Marina Bay! Lovely pool area, perhaps lacking in sun beds but that's the only criticism.
Comment from Hotel Management
Aug 3, 2017 by Pan Pacific Singapore, Hotel Management
Thank you for sharing your feedback with us, we hope to have the opportunity to welcome you back.
5 out of 5
Recommended
for Everyone
by A verified traveler from h

Good place to be based to explore singapore

Posted Jul 10, 2017
Excellent hotel. Fantastic selection of breakfast foods. The in hotel restaurants ate ok, friendly staff, reasonable food if a bit pricy. Overall a first class hotel and I would have no problem to recommend it to other visitors.
Comment from Hotel Management
Jul 14, 2017 by Pan Pacific Singapore, Hotel Management
Thank you for your review, we are delighted that you had an overall positive experience and we hope to welcome you back in the near future.
4 out of 5
Recommended
for Everyone
by A verified traveler

Central location!

Posted Jul 10, 2017
Hotel was nice & clean, close & walking distance to hop on & hop off buss stop, shopping malls are across the hotel. Singapore flyer is a short distance walk & so is Marina sands bay hotel & mall. Excellent.
Comment from Hotel Management
Jul 10, 2017 by Pan Pacific Singapore, Hotel Management
Thank you for sharing your review with us. We are delighted you appreciated the convenient location of the hotel and we look forward to welcoming you back in the near future.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location and exceptional staff.

Posted Jul 6, 2017
Fully recommended. Central to marina bay and Chinatown with easy access to remaining localities via Promenade Station and the MRT.
Comment from Hotel Management
Jul 10, 2017 by Pan Pacific Singapore, Hotel Management
Thank you for sharing your review with us. We are delighted you appreciated the convenient location of the hotel and we look forward to welcoming you back in the near future.
4 out of 5
Recommended
for Everyone
by A verified traveler from Hong Kong

Clean, bright and comfortable

Posted Jul 3, 2017
Clean, bright and comfortable. The lounge is beautifully built
Comment from Hotel Management
Jul 10, 2017 by Pan Pacific Singapore, Hotel Management
Thank you for taking the time to share your positive experience. We certainly look forward to welcoming you back for another wonderful experience.
5 out of 5
Recommended
for Couples
by A verified traveler from Brisbane

Great location

Posted Jun 26, 2017
Lovely modern hotel, staff were fantastic and the location was perfect for a weekend visit to explore the city.
Comment from Hotel Management
Jun 28, 2017 by Pan Pacific Singapore, Hotel Management
Thank you for taking the time to share your positive experience. We certainly look forward to welcoming you back for another wonderful experience.
5 out of 5
Recommended
for Everyone
by A verified traveler from GU

Great hotel attached to shopping centers and malls

Posted Jun 7, 2017
Loved staying here. It's pricier for a reason. Get the complimentary breakfast it'll be worth it. Staff is friendly and help with whatever you need. Rooms come with a cellphone you could use during your stay. Facilities are great! Would definitely stay here again.
Comment from Hotel Management
Jun 13, 2017 by Pan Pacific Singapore, Hotel Management
Thank you for your review, we are delighted that you had an overall positive experience and we hope to welcome you back in the near future.
5 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Very helpful staff

Posted Jun 5, 2017
Enjoyed being pampered, the staff are very polite and look after your every need quickly and efficiently. Would definitely return to Pan Pacific.
Comment from Hotel Management
Jun 7, 2017 by Pan Pacific Singapore, Hotel Management
Thank you for your positive review. Your kind compliments on our associates will be conveyed to them. We hope to welcome you back soon.