Ratings based on 1,077 Verified Reviews

3.9 out of 5
82% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from Florida

Great location but not very clean.

Posted Jul 13, 2017
Pros: Only good thing here is location.
Cons: Cleanliness, neatness.
The carpet on the hallway floor of our room was very dirty, needed a good vacuuming. The bathroom tub was clogged we had to wait a while until all the water in the tub drained completely. The bathroom was not very clean, the paper toilette holder was hanging from the wall because it was missing screws. Overall, very disappointed, will not return. The expedia reviews were not correct as to the amount of stars this hotel deserves because it deserves one.
4 out of 5
Recommended
for Everyone
by A verified traveler from new zealand

Perfect stop over hotel for kids

Posted Jul 8, 2017
After a 14hour flight and a tedious process through customs, the kids were at their wits ends but just a 10min drive from the airport to be welcomed into the MDR with warm cookies and the promis of a swim in an attractive looking pool - all was forgiven and forgotten! The room was small but extremely comfortable and clean. The beds and dreamtime sheets were Amazing, we all slept a solid 12 hours! This is the perfect stop over hotel that isn't in the airport itself, it offers a clean comfortable stay with all the amienities, cages and basic shops on your doorstep. There's a small gym that is fully equipped and a great pool with lots of fresh towels and drinking water at hand. Late check out was no bother.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 30, 2017
Nice comfortable hotel, lots of places to eat within walking distance.
Comment from Hotel Management
Jun 30, 2017 by Michael K, Hotel Management
Thank you for the 5 star review! It's great to read that you enjoyed the location and several things within walking distance.
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenient location.

Posted Jun 25, 2017
Visiting family in area so location was determining factor.
Comment from Hotel Management
Jun 26, 2017 by Michael K, Hotel Management
Thank you for your feedback. We appreciate you choosing to stay with us.
4 out of 5
Recommended
for Everyone
by A verified traveler from Nebraska

Posted Jun 9, 2017
The staff was incredibly friendly and this hotel is super close to the Marina. I would definitely recommend staying here.
Comment from Hotel Management
Jun 12, 2017 by Michael K, Hotel Management
Thank you for the review! We appreciate you choosing to stay with us.
4 out of 5
Recommended
for Everyone
by A verified traveler from mexico city

Good location, not so good the rooms

Posted May 30, 2017
It was an Ok hotel, I thought it was going to be more modern. My door didn't work, so I have a lot of problems. Good location from Marina.
Comment from Hotel Management
May 30, 2017 by Michael K, Hotel Management
Thank you for your feedback. I want to apologize for the door and that there were problems with your stay. It is always our intention to provide a memorable experience for our guests. It's unfortunate to read that we fell short. We appreciate you choosing to stay with us and appreciate that you liked the location.
3 out of 5
Recommended
for Everyone
by A verified traveler from Kansas City, MO

Nice location, highly priced

Posted May 24, 2017
Like the location only, small rooms, bath tub need to be cleaned and the worst thing was paying $24 for parking the car each night.
Comment from Hotel Management
May 26, 2017 by Michael K, Hotel Management
Thank you for your comments. With your feedback we can continue to improve. We appreciate you choosing to stay with us.
2 out of 5
by A verified traveler

The swimmingpool was clost but er still had to Pay

Posted Apr 25, 2017
The swimmingpool was clost all 5 days. We were told it would open om sunday, still NOT open monday. We were NOT informed the pool was closed, when we booked the hotel. Still same price. The staff in the restaurant were more interested in tips than us. Very dull staff throughout the hotel minus the cleaning.
Comment from Hotel Management
Apr 28, 2017 by Michael K, Hotel Management
Thank you for staying with us. I do want to apologize for the extension on the pool closure. It was down in order to be refurbished to enhance our guest's experience. Unfortunately due to the Health Inspector not showing up on time it was closed for safety until final approval. I'm pleased to let you know that the pool is now open and ready for use.
4 out of 5
Recommended
for Everyone
by A verified traveler

GREAT LOCATION

Posted Apr 25, 2017
Pros: LOCATION
Location: WATERFRONT VIEW
STAFF VERY WELL TRAINED. ONLY PROBLEM WAS A BARKING DOG LEFT ALONE IN HIS ROOM
Comment from Hotel Management
Apr 28, 2017 by Michael K, Hotel Management
Thank you for choosing to stay with us! I do apologize for the dog as we are a pet friendly hotel. It's very important for us once we have become aware to try to rectify the situation. We appreciate your feedback.
3 out of 5
by A verified traveler

Landlocked

Posted Apr 23, 2017
We thought we were booked at the hotel on marina but somehow ended up with this hotel. It would be fine for conference sort of business trip, but is completely in the middle of a massive block surrounded by LA sort of strip malls. Not a single Uber could find it, and we had 8 uber trips. Front desk staff nice and tried to get us a view of city and not empty pool/construction zone, but basically put us over hole in the ground w zero view of anything. We basically stayed away from hotel except to sleep as it is near nothing worth seeing or doing.
Comment from Hotel Management
Apr 25, 2017 by Michael K, Hotel Management
Thank you for your feedback. It's unfortunate to read that you felt you booked on the marina. While we are located just a couple walking blocks from the marina we are located in a the Marina Marketplace shopping center. There are retail stores, restaurants and entertainment all around our hotel. I do want to apologize as we did want to refurbish our pool in order to prepare for the summer. This will help in providing a much more relaxing environment for our guests. I do want to invite you back as this is now complete. Thank you for staying with us.