Outdoor pool, sun loungers
Check availability

Reviews of Jamaica Bay Inn Marina Del Rey,Tapestry Collection by Hilton

3.5 out of 5
Jamaica Bay Inn Marina Del Rey,Tapestry Collection by Hilton
4175 Admiralty Way, Marina del Rey, CA

Reviews

8.6

Excellent

Rating 10 - Excellent. 536 out of 1002 reviews" "
Rating 8 - Good. 284 out of 1002 reviews" "
Rating 6 - Okay. 78 out of 1002 reviews" "
Rating 4 - Poor. 55 out of 1002 reviews" "
Rating 2 - Terrible. 49 out of 1002 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Frank

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location on a beautiful beach.
Stayed 2 nights in Apr 2024
Response from Front Desk on Apr 16, 2024
Thank you for your feedback! I hope you'll chose our property for your future reservation.

10/10 Excellent

Deanna

Stayed 2 nights in Mar 2024

10/10 Excellent

Edvard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good , thanks
Stayed 1 night in Mar 2024
Response from Brayan R. on Mar 27, 2024
Thank you for your kind words! We're delighted you enjoyed your stay. Looking forward to hopefully seeing you again soon!

10/10 Excellent

Imelda, Porterville

The marina view was amazing
Stayed 1 night in Mar 2024
Response from Brayan R. on Mar 27, 2024
Thank you for your kind words! We're delighted you enjoyed your stay. Looking forward to hopefully seeing you again soon!

8/10 Good

Glenn

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent for an overnight stay. Traveled with small kids and the beach with a play area was perfect for them.
Stayed 1 night in Mar 2024
Response from Brayan R. on Apr 1, 2024
Thank you for your kind words! We're delighted you enjoyed your stay with us. We hope to welcome you back again soon!

10/10 Excellent

Ryan

Stayed 1 night in Mar 2024
Response from Brayan R. on Apr 11, 2024
Thank you for choosing us, and we hope to welcome you back again soon.

10/10 Excellent

Laurie

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is great, easy and laid back.
Stayed 2 nights in Mar 2024
Response from Brayan R. on Mar 19, 2024
Thank you for your kind words! We're delighted to hear that you enjoyed your stay. We look forward to hopefully welcoming you back soon!

10/10 Excellent

Eric, San Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Brayan R. on Mar 19, 2024
Thank you for your review! We're delighted to hear that you enjoyed your stay. We look forward to hopefully welcoming you back soon!

10/10 Excellent

Ryan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
An overall wonderful experience. Can’t wait to stay there again!
Stayed 2 nights in Mar 2024
Response from Brayan R. on Mar 13, 2024
Thanks for the great review! We're thrilled you enjoyed your stay with us.

10/10 Excellent

Adrianne

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Brayan on Mar 13, 2024
We're thrilled to hear you had such a great experience with us! Thank you for your kind words and for choosing our hotel. We look forward to welcoming you back soon!

10/10 Excellent

Astrid

Traveled with family
The team here took amazing care of us. From the gorgeous room, with stunning views and which has clearly been renovated in the past year, to the front desk staff who took such wonderful care of us and the back patio, which is a lovely place to spend an afternoon. this place is great in every way.
Stayed 1 night in Mar 2024
Response from Brayan R. on Mar 7, 2024
Thank you so much for your kind words! We're delighted to hear that you enjoyed your stay with us. We look forward to hopefully welcoming you back soon for another wonderful stay!

10/10 Excellent

Shiping

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 3 nights in Feb 2024
Response from Brayan R. on Feb 29, 2024
Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you enjoyed your stay at our hotel. We look forward to welcoming you back on your next visit.

8/10 Good

grace

Traveled with partner
The staff friendly and efficient. The room comfortable. The air conditioner is a bit noisy but efficient. Bathroom lighting amazing. The water in the bathroom gets hot quickly to scalding temps. The faucet if water turned up will spray all over. The beds comfortable the pillows a bit flat but ok. The restaurant has good food. Selection limited. The coffee is good. The bar closes early but when open good cocktails and appetizers. The TV was difficult to figure out how to use so we skipped it. We did not miss it.
Stayed 4 nights in Feb 2024
Response from Hee Sung C. on Feb 22, 2024
Dear Grace,Thank you for taking the time to share your feedback with us. We are delighted to hear that you found our staff to be friendly and efficient, and that your overall stay was comfortable.We appreciate your constructive comments regarding the air conditioner noise and the water temperature in the bathroom. Your feedback helps us identify areas for improvement, and we will certainly look into addressing these issues to ensure a more enjoyable experience for our guests.It's wonderful to hear that you enjoyed the amazing bathroom lighting and found the beds comfortable, although we apologize for any inconvenience caused by the flat pillows. Rest assured, we will take your feedback into consideration to enhance our guests' comfort.We are glad you enjoyed the good food at our restaurant and the quality of our coffee. Your comment about the limited selection is duly noted, and we will explore ways to diversify our menu offerings.Regarding the bar closing early, we apologize for any inconvenience this may have caused. We appreciate your positive remarks about the quality of our cocktails and appetizers when the bar is open, and we will take your feedback into consideration when reviewing our operating hours.We apologize for any difficulty you experienced with the TV. We understand that technology can sometimes be frustrating, and we appreciate your understanding.Once again, thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future for an even better experience.Warm regards,Hee Sung C.Hotel ManagerJamaica Bay Inn

10/10 Excellent

Jaynie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Jamaica Bay. We read some of the negative reviews and couldn’t understand what any problems were. Our room was recently updated and had a balcony right on Mother’s Beach. The restaurant downstairs offered delicious food and has great entertainment. All of the staff were super helpful and concerned about our stay. We will definitely return.
Stayed 3 nights in Jan 2024
Response from Brayan R. on Feb 29, 2024
Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you enjoyed your stay at our hotel. We look forward to welcoming you back on your next visit.

10/10 Excellent

Valerie, Aurora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and beautiful grounds. Goid food and other great food options in walking. Definitely recommend.
Stayed 2 nights in Feb 2024
Response from Brayan R. on Feb 29, 2024
Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you enjoyed your stay at our hotel. We look forward to welcoming you back on your next visit.

10/10 Excellent

Alicia

Stayed 3 nights in Jan 2024
Response from Brayan R. on Feb 29, 2024
Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you enjoyed your stay at our hotel. We look forward to welcoming you back on your next visit.

10/10 Excellent

BARBARA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff, and quiet. We got a room with a balcony and it was a beautiful view. Walking path, park and beautiful view of the water.
Response from Brayan R. on Feb 29, 2024
Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you enjoyed your stay at our hotel. We look forward to welcoming you back on your next visit.

10/10 Excellent

Glenn

Stayed 2 nights in Jan 2024
Response from Brayan R. on Feb 29, 2024
Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you enjoyed your stay at our hotel. We look forward to welcoming you back on your next visit.

8/10 Good

Sue

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed being by the marina and it was a good walk to the beach and pretty close to Venice. The carpet in the main hallway was a bit dated, but I thought the room was very nice. The restaurant and bar with view of the marina was cool. Front desk was very nice. Would stay there again.
Stayed 3 nights in Jan 2024
Response from Brayan R. on Feb 29, 2024
Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you enjoyed your stay at our hotel. We look forward to welcoming you back on your next visit.

10/10 Excellent

Michele

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! We visit a lot and used to live there and will start using this hotel from now on. Price is perfect and it is clean and nice. Love it.
Stayed 1 night in Jan 2024
Response from Brayan R. on Feb 29, 2024
Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you enjoyed your stay at our hotel. We look forward to welcoming you back on your next visit.

6/10 Okay

Sherman

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Just don’t.
The staff was very helpful and friendly but the beds were NOT queen sized and were horribly uncomfortable. There was a water shutoff on the first night we stayed and had I known that was going to happen I wouldn’t have booked. All in all I would not recommend this hotel, especially at the price point.
Stayed 2 nights in Dec 2023

10/10 Excellent

Carolyn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Kendra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Rachel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time! Staff were lovely, but some more than others really made our visit special.
Stayed 3 nights in Dec 2023

10/10 Excellent

Badlander

Business traveler
Stayed 2 nights in Dec 2023

10/10 Excellent

George

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Looks like newly remodeled. We enjoyed our stay. The balcony view to the bay was nice. It was a nice relaxing place!
Stayed 3 nights in Nov 2023

10/10 Excellent

Peter

Stayed 1 night in Nov 2023

8/10 Good

Anna

Stayed 2 nights in Jul 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property
Stayed 3 nights in Nov 2023

8/10 Good

Jill

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2023

10/10 Excellent

Patty

Stayed 3 nights in Nov 2023

10/10 Excellent

Deane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Colleen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, helpful desk clerks. Great location!
Stayed 1 night in Nov 2023

8/10 Good

Janet

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok. Expected more from a Hilton
The valet attendants are always friendly, a great welcoming smile everytime I go to Jamaica Bay Inn. Sadly, the front desk person lacked friendliness, not welcome and was not preceptive. As I came up to the front desk, she stood next to me working on bags on the desk but did not welcome me or even let me know she was going to help me. Then we she did get to her computer, no smile and I felt like I was carrying the conversation. The room was nice but the furniture and design seemed dated and worn down. We headed to the pool and since it was a bit chilly, decided to use the hot tub which was not hot enough to keep us warm. Sadly another disappointment. We had dinner and drinks at the restaurant which is always great service and food. I hope there's more importance put on the front desk staff to me welcoming as they are the hotel lobby greeters and start to vibe for the hotel.
Stayed 1 night in Nov 2023

10/10 Excellent

Kendra

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

8/10 Good

Barbara

Stayed 1 night in Nov 2023

10/10 Excellent

Trudi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location
It is located right next to the Marina. There are restaurants and bars within walking distance. I would stay here again.
Stayed 1 night in Oct 2023

2/10 Terrible

Michael

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The view and location are great but absolutely the worst customer service we’ve ever had from a hotel. Front Desk Supervisor (and help) was the most unprofessional person I’ve ever dealt with. Highly recommend staying somewhere else.
Stayed 2 nights in Oct 2023

10/10 Excellent

Denise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a room with a balcony overlooking the marina. Nice view of water, boats and beautiful grounds. Had dinner in bar and lunch on patio restaurant and both were excellent. All of the staff - including check-in, bar, restaurant, housekeeping and check-out were wonderful. Would definitely stay again.
Stayed 1 night in Oct 2023

10/10 Excellent

Melisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can't wait to go back!!
I stayed here with my husband and two children, the hotel was great, beautiful and quaint. The room was a little small for the four of us but we made it work. The beach was fantastic. and the staff was SO friendly. We ate at the restraunt two or three times. Food was top notch a bit spendy but you are at the beach in LA. Great Proximity to LAX and other beaches like Venice and Santa Monica.
Stayed 2 nights in Jul 2023

10/10 Excellent

Lynn

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean! Marina view is beautiful!
Stayed 1 night in Oct 2023
Response from Christina on Oct 13, 2023
We appreciate the feedback, and it was truly a pleasure to host your stay!

6/10 Okay

Christiane, Escondido

Liked: Cleanliness, staff & service
I was supposed to have a double queen with a tub and view. I wound up with a single king, no tub and a view of the Marriott across the street. Also the hot water took forever to come on and the light went out on me mid shower Saturday evening. Water pressure could be better and the mattress was not a pillow top. I expected better quality than my own king size bed I have at home. The pillows were great and the staff was very friendly. I also feel the parking should be included with the price of the room. Makes no sense to have to pay to park with no option of street parking. Overall I enjoyed my time out of town but I expect more from a Hilton especially for the price.
Stayed 2 nights in Sep 2023
Response from Christina on Oct 14, 2023
We appreciate the feedback and will take it into consideration. We do apologize for the inconvenience. In the future, we hope to better accommodate your stays!

8/10 Good

Mercedes

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2023
Response from Christina on Oct 13, 2023
We appreciate the feedback, and it was truly a pleasure to host your stay!

10/10 Excellent

Joyce

Traveled with family and small children
Location and food options could be a little better
Stayed 1 night in Sep 2023
Response from Christina on Oct 14, 2023
We appreciate the feedback, and it was a pleasure to host your stay!

10/10 Excellent

Lawrence, College Park

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best in class Hilton wuality and delivery
Stayed 1 night in Sep 2023
Response from Christina on Oct 13, 2023
We appreciate the feedback, and it was truly a pleasure to host your stay!

10/10 Excellent

Emily

Stayed 1 night in Sep 2023
Response from Christina on Oct 13, 2023
We appreciate the feedback, and it was truly a pleasure to host your stay!

8/10 Good

Justeen

Stayed 2 nights in Sep 2023
Response from Christina on Oct 13, 2023
We appreciate the feedback, and it was truly a pleasure to host your stay!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall happy with the hotel, room, all services. Pool was a bit small and full
Stayed 1 night in Sep 2023
Response from Christina on Oct 13, 2023
We appreciate the feedback, and it was truly a pleasure to host your stay!

8/10 Good

Peter, Columbia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel in a beautiful setting. Staff were very helpful and efficient.
Stayed 2 nights in Sep 2023
Response from Christina on Oct 13, 2023
We appreciate the feedback, and it was truly a pleasure to host your stay!

4/10 Poor

Stephen

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Property is dated and needs a refresh. Rooms are dark with poor lighting. Faucets were corroded. The front desk did not check us in properly and tried to get a CC number from us at 10:30pm when we were sleeping!
Stayed 1 night in Sep 2023
Response from Christina on Oct 14, 2023
We appreciate the feedback, and it was a pleasure to host your stay! Furthermore, we are currently undergoing renovations, and would appreciate hosting your stay, upon the completion. On behalf of the hotel, our apologizes for the interruption of your slumber.