Ratings based on 1,457 Verified Reviews

4.4 out of 5
92% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent Experience

Posted Sep 18, 2017
Pros: The costumer service was the best!!!
I had the best time here with friends for my birthday. The hotel staff was so kind, accommodating and made my time there comfortable and memorable. I will return and highly recommend it to anyone, even if they just want to come by for a happy hour drink, lunch, breakfast while in the area.
Comment from Hotel Management
Sep 20, 2017 by Remon Pagels, Hotel Management
Dear KGB, Wow, what a great review! Thank you for sharing your experience. We will be sure to share it with the hotel team. We look forward to welcoming you back again soon. Warm Regards, Remon Pagels General Manager.
5 out of 5
Recommended
for Everyone
by A verified traveler from southern Ohio

Gets better every year

Posted Sep 9, 2017
Pros: See above - location, great staff, clean, comfortable room, bike rentals, marina beach
Cons: I would like to have a microwave in the room - maybe this was available extra, I did not check
Location: 10-minute walk from Venice Beach - everyone rides bikes and rentals are easy. for bike riders, it is great. You can ride EVERYWHERE!!!
This was my third straight year to visit Jamaica Bay Inn and Marina del Rey. Each year, I love the experience even more. There are so many positive aspects. First, the location is perfect - a quick 10-minute walk to Venice Beach pier but still fall enough away to keep you away from that carnival atmosphere if you want. Jamaica Bay fronts a family-style beach on the marina where you can enjoy water activities or just view the amazing yachts. Jamaica Bay staff is always so helpful and happy to answer questions/give directions. Rooms are extremely comfortable. Great views from the balcony where you can sit and enjoy the perfect California weather. A great plus for me was the bikes rented right at the hotel. These are really nice bicycles, not like the well-used ones rented at the beach. Also, there is a great restaurant right on the premises plus several great places within walking distance. I can't wait to get back to Jamaica Bay next year.
Comment from Hotel Management
Sep 20, 2017 by Remon Pagels, Hotel Management
Dear Cindy, It is great to hear you had a good time at Jamaica Bay Inn. Thanks for taking the time to share your feedback. It is very important for us as we use it to make improvements every day. We will be sure to share your feedback with the team. We look forward to welcoming you back again soon. Warm Regards, Remon Pagels General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from INDIA

Nice hotel near to beach

Posted Aug 30, 2017
Pros: Location, Rooms
Cons: Cleaniliness
Location: Beach, Indian Food restaurants.
This hotel is awesome and only 20 mins distance from Airport. Hotel Staff are friendly. When you book, make sure you book Beach facing room.
Comment from Hotel Management
Sep 2, 2017 by Remon Pagels, Hotel Management
Dear PG, It is great to hear you had a good time at Jamaica Bay Inn. Thanks for taking the time to share your feedback. It is very important for us as we use it to make improvements every day. We will be sure to share your feedback with the team. We look forward to welcoming you back again soon. Warm Regards, Remon Pagels General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Stockport

Very Nice Hotel would've been 5 stars but for....

Posted Aug 19, 2017
Pros: Location
Cons: See above
Location: Venice Canals and houses are lovely as is Santa Monica. Close to LAX ($25 taxi fare) and OK distance to get downtown to Hollywood ($70 taxi)
Nice big room (if a little dark and dated) overlooking Marina, Beach and Pool. Nice big Balcony. Main issues were unfriendly staff on reception at Check-in. Really felt like they couldn't be bothered and weren't at all welcoming (apart from Ines who was lovely and very helpful). Also the restaurant was being refurbished and service was pretty chaotic not helped by the US's very starchy hierarchy (someone shows you to a table, gives you a menu, then the server eventually comes over, etc. etc.). Many times food came in dribs and drabs and often before the drinks!?!? Apart from Kristi and one or two other, the rest also felt like they were going through the motions and didn't care about the customers. One was nice but very dark and quite dated decor/furnishings. AC worked but was noisy when kicking on / off. Also room fridge was quite buzzy which didn't help sleep recovery after jet lag/time difference. If JB Inn could get some better staff, decorate the rooms and improve the AC eqpt and silent fridges this could easily be a 5 star review. We shall see.....
Comment from Hotel Management
Aug 22, 2017 by Remon, Hotel Management
Dear Paul, Thank you very much for sharing your valuable feedback. Looks like we have some work to do. We use our guest feedback to share with the team and make the improvements needed. We will work hard on the areas you mention need improvement and we hope to welcome you back again to witness the improvements we will make. Warm Regards, Remon Pagels General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Las Vegas

Right next to the Marina Dey Rey

Posted Aug 19, 2017
Pros: How clean it was, couldn't believe it
Cons: Cheaper parking
Location: Venice Beach is 2 miles away, Marina Dey Rey is right in front of the hotel. Some really nice restaurants close by, even Cheesecake Factory!
Extremely clean hotel,no smell of any kind, staff was friendly. It's very quiet at night and the gym is pretty nice too. Truly lovely hotel. It's about 2 miles from Venice beach, IT IS NOT ON THE BEACH BUT THE MARINA DEY REY
Comment from Hotel Management
Aug 22, 2017 by Remon, Hotel Management
Dear Alex, It is great to hear you had a good time at Jamaica Bay Inn. Thanks for taking the time to share your feedback. It is very important for us as we use it to make improvements every day. We will be sure to share your feedback with the team. We look forward to welcoming you back again soon. Warm Regards, Remon Pagels General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 3, 2017
Awesome Location. Rooms were nice and big and clean.
Comment from Hotel Management
Aug 22, 2017 by Remon Pagels, Hotel Management
Dear Guest, Thank you for your great rating! We are happy to hear you enjoyed your stay. Warm Regards, Jamaica Bay Inn
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 3, 2017
Loved absolutely everything about the Hotel. The room was really nicely decorated, the beds were comfortable and the bathroom was spacious and well laid out. House-keeping were friendly and prompt. We enyoyed our food in the restaurant and only noticed the building work on our last morning but the noise was kept to a minimum so didn't really bother us. The only tiny disappointment was the coffee in the restaurant - I ordered a latte the first morning for $6 and it was disgusting. The second day I just asked for regular and it was almost as bad. The next day, I made my own in the room, which tasted much better!
Comment from Hotel Management
Aug 21, 2017 by Remon Pagels, Hotel Management
Dear Guest, It is great to hear you had a good time at Jamaica Bay Inn. Thanks for taking the time to share your feedback. It is very important for us as we use it to make improvements every day. We will be sure to share your feedback with the team. We look forward to welcoming you back again soon. Warm Regards, Remon Pagels General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Timmins

Beautiful hotel, beach right out front and marina.

Posted Jul 23, 2017
Enjoyed every minute from the staff, to the food, and pool
Comment from Hotel Management
Jul 29, 2017 by Remon, Hotel Management
Glad you in enjoyed your time here at Jamaica Bay Inn
5 out of 5
Recommended
for Everyone
by A verified traveler from Arizona

Great experience!

Posted Jul 19, 2017
The staff was very helpful and friendly. Check in was at 3pm. We got there at 10am to see if we could get early check in. Since people hadn't checked out yet we couldn't. Which is understandable. The nice thing is we got a text about an hour later stating our room was ready. When we checked in they had upgraded our room to a room with a Marina view at no extra cost! I appreciate the great room and the great communication. Thank you Jamaican Bay Inn for a great experience!
Comment from Hotel Management
Jul 29, 2017 by Remon , Hotel Management
Glad your enjoyed your stay at Jamaica Bay Inn
5 out of 5
Recommended
for Everyone
by A verified traveler from oregon

Hidden gem

Posted Jul 10, 2017
Road trip with my daughter, just winging it with reservations and this hotel popped up several times. So surprising! From the street looks ok, but rooms were beautiful and super comfy beds. Loved it will make note to come back. Breakfast on terrace is a must.
Comment from Hotel Management
Jul 17, 2017 by Remon Pagels, Hotel Management
Dear Sherri, Thank you so much for taking the time to share your great review! We love the pictures you posted with it as well. It is great to hear you and your daughter had a fantastic time with us! We look forward to welcoming you back again soon and we will be sure to share your feedback with our team. Warm Regards, Remon Pagels General Manager