Ratings based on 203 Verified Reviews

4.4 out of 5
88% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 9, 2017
Great hotel, would definitely recommend. Aaron on reception went above and beyond and was so helpful!
Comment from Hotel Management
Oct 11, 2017 by AGM, Hotel Management
Dear Traveler, We greatly appreciate your feedback. We are thrilled that you enjoyed your stay with us. Please come back and see us again soon! With hospitality, Carlos Torres Assistant General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from United Kingdom

Amazing hotel! Excellent friendly staff! 10/10

Posted Sep 29, 2017
Pros: Everything!!
Cons: More coffee sachets in the room,lol,but collected extra from reception each day so not a problem.
Location: Great location close to Marina Del Rey and Venice Beach
The Kinney is a fabulous hotel.The rooms are spacey and beds very comfortable! Now the staff are something else! Very friendly nothing is too much trouble! We were greeted every morning and back in the evening with beautiful smiles and a friendly hello from the amazing reception staff!!All of the staff chambermaids,handyman,garage attendants were all smiley and very pleasant!! Special shout out to Jose,Rubi,Emerson and Antonio you were amazing Thankyou!!!
Comment from Hotel Management
Oct 1, 2017 by AGM, Hotel Management
Dear Chris, Thank you for taking the time to share your feedback with us about your experience at our hotel. I am delighted that you encountered genuine hospitality with our team. Special shout out to Jose, Rubi, Emerson, and Antonio! We look forward to seeing you again in the future! Thank you! Carlos Torres Assistant General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel!

Posted Sep 13, 2017
Pros: location
Cons: the valet staff is a bit rude
Location: great restaurants, abbot kinney about 6 mins walk. shuttle service around airport is not even a 15 min drive.
Great location, safe area and clean. pool is very small but the courtyard is very nice available bike rentals which is very practical they also have a shuttle service which we only found out the last day of our stay...
5 out of 5
Recommended
for Everyone
by A verified traveler

Great boutique hotel that's close to the beach

Posted Sep 10, 2017
The Kinney was a delightful boutique hotel. The staff is very friendly, safe area, close to the beach and a lot of fun !
Comment from Hotel Management
Sep 13, 2017 by AGM, Hotel Management
Dear Guest, Thank you for taking the time to share your feedback with us about your experience at our hotel. I am delighted that you encountered genuine hospitality with our team and you were able to enjoy the convenience of the location. We look forward to welcoming you back! Warm Regards, Carlos Torres Assistant General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from missoula, mt

Nice hotel. Close to food, beach and shopping

Posted Sep 8, 2017
The staff was great! Beds were sooo comfortable. Loved it there
Comment from Hotel Management
Sep 13, 2017 by AGM, Hotel Management
Dear Vicki, We greatly appreciate your feedback. It is great to see you enjoyed our comfortable beds. We look forward to seeing you again in the future! Thank you. Aaron Rhodes – General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice room, excellent stay

Posted Sep 6, 2017
Pros: Room
Cons: I did not like the fact for paying for park the car but I guess this is common in Venice and other areas.
Location: Venice Beach, bike ride to Santa Monica Pier
Nice hotel, room was spacious, located near beach, rental bikes services, decoration.
Comment from Hotel Management
Sep 13, 2017 by AGM, Hotel Management
Dear Guest, Thank you for taking the time to share your feedback with us about your experience at our hotel. We are delighted that you enjoyed hotel decor, the location, and bike rentals. Unfortunately, parking is at a premium because of our location., but our prices are on the lower end in Venice. We look forward to seeing you again in the future! Thank you! Aaron Rhodes - General Manager
3 out of 5
Recommended
for Families
by A verified traveler from CANADA

Hotel more fun for the kids!

Posted Aug 21, 2017
Pros: Fun ambience, great for the kids. Good location, and most of the staff are really nice/polite.
Cons: Amenities, small service glitches, noise (old windows), and refresh towel supply more often!
Location: Good location.
My overall experience was enjoyable, the rooms where clean/with a playful ambience, and comfy beds. Most of the staff were a nice/friendly, as one should expect. The first day (on. Monday) we were exhausted due to travel. I asked the the girl at reception if she could advise of a pizza place we could order food. She seemed irritated by my question, and I was told no deliveries allowed (even if I waited in the lobby?)-we're unfamiliar with the area, and hotels are supposed to be accommodating. I felt dismissed, and brushed off. My other complaints- Noisy due to traffic (old windows). This hotel is more for the kids-many children running around screaming (not the hotels fault) but relaxing by the small pool, or in the lounge area, is not doable during the day. No room service (we knew this) so, expect to go out often just to eat or pick up food. Overall, I might come back for a shorter stay then go elsewhere. It's an interesting area! Easy to get to LA-Downtown or head down Hwy 1- to beautiful Huntington beach etc. Santa Monica (Pier) is close- which is a fun place at night too!. For the $$, and lack of amenities... it's not worth it for a full stay.
Comment from Hotel Management
Sep 13, 2017 by AGM, Hotel Management
Dear T.O. We sincerely appreciate the time you spent on this review. Your comments are taken seriously and are discussed among our team. I am delighted that you enjoyed the hotel’s ambiance, location,and our friendly staff. I deeply apologize that one of our team members did not deliver the service that we are known for. We look forward to having the opportunity to provide you with genuine hospitality again in the near future! Warm Regards, Carlos Torres Assistant General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, cool amenities, good location.

Posted Aug 17, 2017
We enjoyed our stay! The location was great and the hotel and room were clean.
Comment from Hotel Management
Aug 23, 2017 by AGM, Hotel Management
Dear Anonymous, We greatly appreciate your feedback and thank you for choosing The Kinney! It’s nice to see that you enjoyed your stay with us! Please come back to see us again soon. Thank you. Aaron Rhodes - General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Glendale, AZ

Friendly staff and close to beach

Posted Jul 25, 2017
The hotel staff was wonderful. You can pretty much walk every where ( beach, restaurants, shops) but the hotel has bikes which i took to the beach one morning and took me less than 10 min to get there. Bike racks everywhere.
Comment from Hotel Management
Aug 24, 2017 by AGM, Hotel Management
Dear Linda, Thank you for your valuable feedback and the 5 star rating! We are delighted that you enjoyed the location and took advantage of renting bikes to explore Venice. We look forward to welcoming you back! Warm Regards, Carlos Torres Assistant General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 23, 2017
One night for business. Convenient, clean and comfy bed,
Comment from Hotel Management
Aug 19, 2017 by AGM, Hotel Management
Dear mg, Thank you for your valuable feedback. We are delighted that you enjoyed your stay at the Kinney while on business. Whether it is business or pleasure, we look forward to welcoming you back soon! Warm Regards, Carlos Torres Assistant General Manager