Ratings based on 1,672 Verified Reviews

4.4 out of 5
91% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from SAN FRANCISCO

NONEXISTENT PANORAMIC VIEW

Posted Feb 14, 2018
Pros: NOTHING
Cons: ROOM UPGRADES
Location: WALMART/7 ELEVEN.
PANORAMIC VIEW OBSTRUCTED BY PLANTATION SHUTTERS, DINGY, DIRTY OUTDATED SOFA, PAID FOR CANDLES TO BE PLACED UPON ARRIVAL, CANDLES (25.00) WERE NOT IN Y ROOM, HAD TO CALL FRONT DESK, GUY BROUGHT BATTERY OPERATED CANDLES, ONE OF THE CANDLES HAD A DEAD BATTERY. ROSE PEDALS (25.00) ARE RECYCLED FAKE ROSE PEDALS.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Feb 10, 2018
We were able to see the whales in the morning from balcony.
Comment from Hotel Management
Feb 16, 2018 by jeroen gerrese, Hotel Management
Thank you for your kind comments. We look forward welcoming you " home " to our Sanctuary Beach Resort soon. Until then, I remain, Be Inspired! Jeroen Gerrese Resort General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from San Rafael

My favorite hotel!!

Posted Feb 9, 2018
Pros: I always have to stay in the beach front room. I sat on the patio, watched the bon fire and the sun go down.
Cons: maybe closer parking.
Location: We drove over to Walmart for supplies.
This is one of my favorite hotels. Staff, room, everything was perfect. The only thing was check in was a little difficult because of construction in the lobby. They gave us two bottles of wine for our inconvenience. They had bon fires every night, and 4pm wine and cheese.
Comment from Hotel Management
Feb 16, 2018 by jeroen gerrese, Hotel Management
Thank you for your kind comments. We look forward welcoming you " home " to our Sanctuary Beach Resort soon. Until then, I remain, Be Inspired! Jeroen Gerrese Resort General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Lovely location

Posted Feb 5, 2018
The location of the resort is fantastic, right on the beach. Room was large with a fireplace. Sofa was mediocre, and in general the walls are a little thin. Noises from slamming doors and people going upstairs can be loud. Staff was very nice, though I was a bit miffed at Expedia and the hotel that I did not receive the VIP amenity that had been offered to me. That fact has made me less enthusiastic about this hotel than I probably would have been.
Comment from Hotel Management
Feb 16, 2018 by jeroen gerrese, Hotel Management
Thank you for your kind comments. Our apology for the non delivery of the amenity. We look forward welcoming you " home " to our Sanctuary Beach Resort soon. Until then, I remain, Be Inspired! Jeroen Gerrese Resort General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Amazing

Posted Feb 1, 2018
Great Place. Excellent location, cozy romantic rooms
Comment from Hotel Management
Feb 5, 2018 by j, Hotel Management
Thank you for your kind comments. We look forward welcoming you " home' to our Sanctuary Beach Resort soon. Be inspired! Jeroen Gerrese Resort General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from sacramento cs

Unbelievably nice

Posted Jan 16, 2018
We hat a very good time and happy to go back again
Comment from Hotel Management
Jan 18, 2018 by jeroen gerrese, Hotel Management
Thank you for your kind comments. We are looking forward welcoming you back " home" to our Sanctuary Resort. with every good wish, Jeroen Gerrese Resort General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Slice of heaven

Posted Jan 15, 2018
Pros: the location and the staff
Great location - beautiful vistas. The staff is very friendly and accommodating. The property has a warm and homey feel. It's very inviting.
Comment from Hotel Management
Jan 18, 2018 by jeroen gerrese, Hotel Management
Thank you for your kind comments. We are looking forward welcoming you back " home" to our Sanctuary Resort. with every good wish, Jeroen Gerrese Resort General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from East Bay

right on the beach!

Posted Jan 14, 2018
Loved this hotel. We stayed right on the beach and the price was for once in all our vacations appropriate for what we got. Next time, will stay longer! Just wish they had a better selection for breakfast but Denny’s is only a minute away and you can order online!!! Lol tyyyy
Comment from Hotel Management
Jan 18, 2018 by jeroen gerrese, Hotel Management
Thank you for your kind comments. We are looking forward welcoming you back " home" to our Sanctuary Resort. We will have other breakfast and luncheon options available soon. with every good wish, Jeroen Gerrese Resort General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from monterey

Posted Jan 6, 2018
Very nice right on the beach. Great place to stay. Resterant not that great. No kids meals.
Comment from Hotel Management
Jan 10, 2018 by Dianna S, Hotel Management
We are so pleased that you enjoyed your stay with us! We look forward to welcoming you back again very soon! Happy travels,
3 out of 5
Recommended
for Everyone
by A verified traveler from vacaville

Family getaway

Posted Jan 5, 2018
Friendly staff, room was clean, cheap renovation, and no DVD player. I would stay again but would have to be a better deal then what I payed.
Comment from Hotel Management
Jan 5, 2018 by Dianna S, Hotel Management
Thank you for your comments, we look forward to having you return again soon! Happy travels,