Ratings based on 1,057 Verified Reviews

3.9 out of 5
87% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from Coachella, CA

Nice, but not exactly handicap accessible

Posted Sep 13, 2017
Pros: Location
Cons: Elevator functioning will be at the top of my list... alternative ways to get in or out of the hotel would be second.
Location: Situated right on the marina with view of the many private vessels anchored there. There are los of restaurants and shops around.
I arrived to the hotel and the clerk was a bit confused as to my reservations. Once that was cleared up, I was given my room keys... in the third floor,... and no elevator in service! Then, I was told my room was actually the Penthouse of the place.... well... more like an after thought.... a way to utilice some attic room. Ther room was the farthest from the lobby, at the end of a long, long corridor.... then... another set of stairs... these ones so narrow, my luggage could have gotten stuck if I had carry it on its side! The view was very nice and. It did have a large balcony, but the bathroom was very tiny. I think if I was to recommend this hotel or use it again myself, I would request to be placed in the first floor.
Comment from Hotel Management
Sep 15, 2017 by Ecommerce Manager, Hotel Management
Hello there, I deeply apologize for the inconveniences you encountered during your stay. On the first floor, we do have 1 handicap accessible room. You need to request it upon reservation so we know what room to assign you in advance. Hopefully you come back, get a room with no stairs and an wide bathroom. Best regards
5 out of 5
Recommended
for Everyone
by A verified traveler from Seattle wa

Really nice hotel

Posted Sep 10, 2017
Feel safe cause of security on the hotel and it's next to the marina. Close to shops and restaurants
Comment from Hotel Management
Sep 11, 2017 by Ecommerce Manager, Hotel Management
Thank you very much Randy for your comments and for choosing Flamingo Vallarta. We look forward to your next visit. Best regards.
3 out of 5
by A verified traveler from Portland, OR

Puerto Vallarta Marina

Posted Sep 1, 2017
Pros: It is within walking distance to many shops in the Marina area. I felt very safe walking around by myself.
Cons: The quality of the bed and pillows. Room needs to be better insulated.
Location: Lots of restaurants and spas.
The room was not well insulated. You could hear a lot of outside noise. Bed was lumpy and with pillows. Volume on TV was funky. The handle in the shower kept falling off. It is within walking distance of a lot of places in the marina. It felt very safe in the area. Hotel staff were very friendly and accommodating. Did not eat at hotel, so cannot rate the quality of the food.
Comment from Hotel Management
Sep 5, 2017 by Ecommerce Manager, Hotel Management
Thank you very much Kelly for your comments and for your preference. We will keep on working on these areas of opportunities to improve our service. Best regards
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 25, 2017
We come to the Flamingo anytime we are in PV. great hotel for the price
Comment from Hotel Management
Jul 26, 2017 by Ecommerce manager, Hotel Management
Thank you very much for your comment and your repeated visits. We greatly appreciate your preference. Hasta pronto!
5 out of 5
by David P

Good option near airport

Posted Jul 22, 2017 on Hotels
Great hotel the facility was clean and comfortable. Staff was extremely helpful and friendly. Food was mediocre but plentiful. Surrounding area is vastly overpriced and trendy. Restaurants in the area same with the exception of the mall area which had so.e fresh and delicsious options for cheap. Taxi service from hotel to old Town was about 9 dollars one way. Airport was right next door.
Comment from Hotel Management
Jul 24, 2017 by Ecommerce, Hotel Management
Thank you very much David for your visit and your review. We will take your comments in consideration to continue improving. See you soon!
5 out of 5
by Nancy

Affordable and comfortable

Posted Jul 20, 2017 on Hotels
Comfortable and super friendly staff! The garden bar area and pool were just as pictured very pretty! They had extra activities guests could participate in making the stay even more fun. Their food was also very good. The sofas need replacing but other than it was worth the money.
Comment from Hotel Management
Jul 24, 2017 by Ecommerce, Hotel Management
Thank you very much Nancy for your kind review and for your visit. We look forward to welcoming you again at Flamingo Vallarta Hotel & Marina. Hasta pronto!
4 out of 5
by EDITH

Posted Jul 19, 2017 on Hotels
Comment from Hotel Management
Jul 21, 2017 by Ecommerce, Hotel Management
Thank you!
4 out of 5
Recommended
for Everyone
by A verified traveler from Chicago, Il

Enjoyed our stay

Posted Jul 13, 2017
Pros: The cleanliness and the staff.
Cons: I understand that a lot of people like entertainment at the pool, which I do also (to a point). Turn the music down a little!
Location: Very convenient to the marina, plenty of great restaurants and things to do.
The Flamingo Hotel is steps off of the marina in Puerto Vallarta, which has shopping, restaurants and bars. When we wanted to go explore Puerto Vallarta, the staff was very helpful getting us a taxi. The grounds around the hotel were very clean and very well maintained. The pool was enjoyable, a little small, but nice. The staff was very friendly, with the exception of a couple of the persons that work at the front counter where you check in and out. I wanted to exchange dollars for pesos and the gentleman who first tried to help me seemed like he didn't know how to do this, I was assisted by another person who was very professional.
Comment from Hotel Management
Jul 14, 2017 by Ecommerce Manager, Hotel Management
Hello Scott Thank you very much for your visit and your review. We appreciate all your comments and hope you come back soon to Flamingo Vallarta Hotel & Marina.
4 out of 5
Recommended
for Everyone
by A verified traveler from california

Posted Jul 11, 2017
The hotel has a great location and it was clean. Also the staff was helpful.
Comment from Hotel Management
Jul 14, 2017 by Ecommerce Manager, Hotel Management
Thank you very much Robert. We look forward to your next visit. Cheers!
2 out of 5
by A verified traveler from Colorado USA

Nice hotel by the marina

Posted Jul 10, 2017
Pros: the location by the marina and restaurants around
Cons: staff for sure this was a big one for me.
Made it to the hotel on a rainy day and the first bad experience came with the young front desk agent when he tells me my 2 rooms can only hold 1 adult because of a booking mistake so he made me pay extra for each person(2 adults,2 kids) and this young mans attitude has seen brighter days, i had high expectations from this place because i stayed with them down in cancun and it was amazing but unfortunately this experience falls a short.
Comment from Hotel Management
Jul 14, 2017 by Ecommerce Manager, Hotel Management
Thank you Cesar for your comments. We apologize for the inconvenience you had upon check in. We sincerely hope the rest of your stay was good enough to give us an opportunity to serve you again in the near future.