Ratings based on 1,022 Verified Reviews

3.9 out of 5
88% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 25, 2017
We come to the Flamingo anytime we are in PV. great hotel for the price
Comment from Hotel Management
Jul 26, 2017 by Ecommerce manager, Hotel Management
Thank you very much for your comment and your repeated visits. We greatly appreciate your preference. Hasta pronto!
4 out of 5
Recommended
for Everyone
by A verified traveler from Chicago, Il

Enjoyed our stay

Posted Jul 13, 2017
Pros: The cleanliness and the staff.
Cons: I understand that a lot of people like entertainment at the pool, which I do also (to a point). Turn the music down a little!
Location: Very convenient to the marina, plenty of great restaurants and things to do.
The Flamingo Hotel is steps off of the marina in Puerto Vallarta, which has shopping, restaurants and bars. When we wanted to go explore Puerto Vallarta, the staff was very helpful getting us a taxi. The grounds around the hotel were very clean and very well maintained. The pool was enjoyable, a little small, but nice. The staff was very friendly, with the exception of a couple of the persons that work at the front counter where you check in and out. I wanted to exchange dollars for pesos and the gentleman who first tried to help me seemed like he didn't know how to do this, I was assisted by another person who was very professional.
Comment from Hotel Management
Jul 14, 2017 by Ecommerce Manager, Hotel Management
Hello Scott Thank you very much for your visit and your review. We appreciate all your comments and hope you come back soon to Flamingo Vallarta Hotel & Marina.
4 out of 5
Recommended
for Everyone
by A verified traveler from california

Posted Jul 11, 2017
The hotel has a great location and it was clean. Also the staff was helpful.
Comment from Hotel Management
Jul 14, 2017 by Ecommerce Manager, Hotel Management
Thank you very much Robert. We look forward to your next visit. Cheers!
2 out of 5
by A verified traveler from Colorado USA

Nice hotel by the marina

Posted Jul 10, 2017
Pros: the location by the marina and restaurants around
Cons: staff for sure this was a big one for me.
Made it to the hotel on a rainy day and the first bad experience came with the young front desk agent when he tells me my 2 rooms can only hold 1 adult because of a booking mistake so he made me pay extra for each person(2 adults,2 kids) and this young mans attitude has seen brighter days, i had high expectations from this place because i stayed with them down in cancun and it was amazing but unfortunately this experience falls a short.
Comment from Hotel Management
Jul 14, 2017 by Ecommerce Manager, Hotel Management
Thank you Cesar for your comments. We apologize for the inconvenience you had upon check in. We sincerely hope the rest of your stay was good enough to give us an opportunity to serve you again in the near future.
5 out of 5
Recommended
for Everyone
by A verified traveler from HK

Classy small hotel

Posted Jun 24, 2017
I randomly selected this hotel and was real impressed
Comment from Hotel Management
Jun 26, 2017 by Ecommerce Manager, Hotel Management
Thank you Bob for your visit and your comment. I am glad that you enjoyed the experience. We look forward to welcoming you again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Clean comfortable

Posted Jun 7, 2017
Not a huge hotel resort but very clean and comfortable. Beautiful views of the marina next door with a clean pool and friendly staff.
Comment from Hotel Management
Jun 26, 2017 by Ecommerce Manager, Hotel Management
Thank you for your comments and your visit. Great pic! See you soon!
4 out of 5
by A verified traveler from Australia

Nice Hotel staff friendly

Posted May 30, 2017
There is free parking around the hotel in the street and is located close to the airport in a safe area, all though harbour was nice to look at, if you're after the beach or more of a busy night life you need to hire a car from that location because they're all about 7 km away, The rooms were clean big and spacious BUT HAD NO FRIDGE, I asked at reception and they simply said no fridges, I need a fridge there's nothing like being able to wake up in the morning and make yourself a cup of tea or coffee option but wasn't available, also there are no ice machines so you can't make a home-made fridge with ice bucket to keep your milk cold, The only option is to use their restaurant and when they serve coffee it was cold and black there was no milk at the buffet style breakfast no butter available for your toast, the omelette that they made was very nice, I wouldn't stay in that hotel again until they put basic necessities in which would include a small fridge in the room and Simple necessities at the buffet breakfast like milk and butter, The only other thing I didn't like is they make you wear a plastic armband throughout your whole stay it drove me nuts and I ripped it off after the first three days as it made me feel like a daycare patient, I mean if they're worried about people coming in and out of the hotel to simply show them your room card,
Comment from Hotel Management
Jun 2, 2017 by Ecommerce manager, Hotel Management
Thank you Jeff for you visit and for your review. We are actually in the process of getting mini-fridges and it should be implemented later this year. As far as the bracelet you certainly notice that most hotels here use this system. It is not so much for security but more to identify if you are an all inclusive guest with unlimited food and drinks or if you have to pay for everything that you order. Thanks for your understanding. See you soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from california

Posted Apr 28, 2017
Hotel was nice clean, the stuff are friendly and is a very safe hotel. The only thing I was not much happy was with their food had to go out to eat.
Comment from Hotel Management
May 2, 2017 by Ecommerce manager, Hotel Management
Thank you very much Nic for your visit and comments. We will make sure to keep improving our food to please all tastes.
4 out of 5
Recommended
for Everyone
by A verified traveler from minessotA

Nice comfort place

Posted Apr 28, 2017 on CheapTickets
Pros: The staff very friendly and profesional
Cons: Is no ice machines in the building, you have to buy from the bar
Location:
Very friendly personal (staff), nice comfort place good food close to many good places, take the bus to go any where is fanny
Comment from Hotel Management
May 2, 2017 by Ecommerce manager, Hotel Management
Thank you very much Pedro. We are glad you had a good time. Sorry about the ice though. We look forward to your next visit.
3 out of 5
Recommended
for Everyone
by A verified traveler

Quaint mexican hotel on the Marina - but no beach

Posted Apr 16, 2017
Pros: Staff were very nice. Grounds were pretty and well-kept
Cons: Food and bug control were the main problems
Location: Right on the Marina with lots of shops and restaurants very close. Lots of action in the Marina with boats leaving and coming - fun to watch.
The rooms were adequate but worn. Generally clean. The all-inclusive food was very ordinary - the best meal was when they actually did a Mexican fiesta with mexican dishes. The included wines were one red and one white - again very ordinary.Breakfasts were great - the only meals with fresh fruit and it was delicious. The staff were pleasant and helpful. The music by the pool was too loud for us. Also there were a lot of little biting bugs that left very itchy welts - even when we wore long sleeves and pants they seemed to get underneath and still bite us. It was priced very reasonably, and was probably a good example of 'you get what you pay for'
Comment from Hotel Management
May 4, 2017 by Ecommerce manager, Hotel Management
Thanks a lot for your honest review. Your comments helps us a lot to know where the improvements are needed. We will continue to work on these issues to give the best product and service possible. Hopefully you come back and give us a 4 or a 5.