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Ricardo Sajidth were very very nice and kind, Coco was so good in intertainment and he even showed everyone how to dance . Mr Victor was a gentleman at the lobby counter, Carlos was so nice Oscar the cook was so nice totally all the staff were amazing the only bad thing was the Italian Resturant ...
Very nice and relaxing. Hotel staff friendly. "upscale dining" restaurant could use some upgrades. Pool and beach areas were very nice, beach was a bit small. Room service was timely, hotel was well maintained overall.
Cooked service was great, the staff was great, lots of fun activities included in the package such as rock climbing, archery and evening shows. My only complaint would be the age of the pool It needs major refurbishing otherwise everything was great
My husband and I stayed at Casa Velas for 4 days and it was the most relaxing experience we have had in a very long time. The Staff was very attentive and friendly, they catered to our every need. Housekeeping kept our room nice and clean and turn down service was the best. I was so surprised when ...
Stayed six nights at Velas. Friendly and nice staff, good food, clean and very relaxing. Highly recommend this place.
When you wake up you want coffee! Right! So when you go you would like to be waited on and not have to stand there for 10 min before they even help you when your the only person in the shop.
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