Ratings based on 405 Verified Reviews

4.6 out of 5
92% of guests recommend
4.6 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Georgia

Very nice place to stay.

Posted Sep 4, 2017
Cons: Food
Very clean, staff friendly. A bit noisy at night. Breakfast not so great--tasted like plastic.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 30, 2017
It was very nice and clean place. Staff was super friendly.
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago, IL

Posted Aug 23, 2017
Pros: Cleanliness was amazing!
The staff was very polite and anxious to please. The hotel was extremely clean and my room and bathroom were immaculate! There was plenty of parking in the lot. The hotel has guests sign a "Quiet Policy" which guarantees you a peaceful night. They serve a breakfast buffet and a dinner buffet in the lobby! I would definitely stay here again.
1 out of 5
by A verified traveler from Chicago, IL

The staff of Drury Inn Marion failed miserably!

Posted Aug 22, 2017
Pros: Nothing.
Cons: Fire that overnight manager. And the front desk person I talked to 2 days before who failed to note my call or ask for contact info!
In fall 2016, I booked a room for the total eclipse in this hotel near Carbondale. I called them to change my reservation 2 months before the event because we could no longer arrive on Saturday. Two days before our trip, I called the hotel to confirm for Sunday night. "Yes," the front desk told me, "we have you down and everything is set." I said we would be arriving very late and asked them to note that on our reservation. "Don't worry," the staffer said, "we will keep your reservation open all night." She did not ask for any additional information from me (like a phone number or email address-- this will be important later). In May 2017, my family and I were on vacation in California and someone gained access to our rental car, stealing my jacket and my wife's purse. Several credit cards were stolen, which we called and replaced immediately. This too, will be important later. Sunday night, August 20, we arrived at the hotel about midnight. The doors are locked. We ring the bell. A young man arrives and I tell him were are checking in. He asks for my ID and calls another staffer who was probably the overnight manager. She announces that they HAVE NO ROOM FOR US! I am literally in shock! I made reservations almost a year ago, I revised those reservations, I called 2 days before to confirm. How can this happen? "We had no contact information for us to contact you," she says, " and your credit card declined." Cancelled me to make more $$ on a last minute reserve!!!!!
5 out of 5
Recommended
for Everyone
by A verified traveler from Mpls. mn

Road trip to FL wedding

Posted Jul 6, 2017
Awesome in every way! Totally loved the Drury Inn.
5 out of 5
Recommended
for Everyone
by A verified traveler from Marion Illinois

Great area and easy to get to

Posted Jun 30, 2017
Will stay here again! They provide everything a business traveler needs at a great price.
5 out of 5
Recommended
for Everyone
by A verified traveler from Wonder Lake, IL

Excellent staff...

Posted Jun 28, 2017
We were on our way to Tennessee & stopped in Marion,IL to go to the Garden of the Gods. We had reservations at the Drury Inn for 2 nights. We mention this to Bree when we checked. Well, she remembered where we had gone when we came back that day where we had gone. The rest of the staff was friendly & courteous as well. I highly recommend staying at the Drury Inn when travelling thru southern Illinois.
3 out of 5
by andrew

Posted Jun 21, 2017 on Hotels
drink selection kind of limited
5 out of 5
by Makala

This traveler left a rating score only Posted Jun 19, 2017 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 1, 2017 on Hotels