Ratings based on 625 Verified Reviews

3.9 out of 5
87% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

Convenient, clean and friendly

Posted Jan 14, 2018
Pros: Clean, comfortable, nice staff.
Location: Small mall nearby , also Target and Walmart. Easy access to I57. Many restaurants nearby as well.
Quick overnight stop. Room was clean and comfortable. Staff was pleasant and helpful. Free coffee and tea available 24 hours. Nothing fancy, but great for a quick, inexpensive stay. Breakfast mostly waffles and cereal, but enough to get you on the road. Many restaurants nearby.
Comment from Hotel Management
Jan 16, 2018 by Christy C., Hotel Management
Dear RJ, We are glad to hear you enjoyed our clean, comfortable rooms, and our friendly staff. Thank you for choosing us for your lodging needs. We hope to see you next time! Christy Crain
5 out of 5
Recommended
for Everyone
by A verified traveler from lee Il

Great place great people

Posted Dec 22, 2017
Great job on the stay was the best place we have been at.
Comment from Hotel Management
Dec 26, 2017 by Christy C., Hotel Management
Dear Traveler, We are happy to see you enjoyed your stay with us. Thank you for taking time to review our hotel and for choosing to stay at our Super 8 in Marion, IL. Christy Crain
2 out of 5
by A verified traveler from chicago il

Decent

Posted Dec 10, 2017
The double rooms are in the basement.. ceiling in the bathroom is low, water smells. The beds are memory foam. A lot of the channels on the Tv dont come in. Breakfast is waffles, toast, ceral, yogurt, fruit. Nothing amazing. Not bad for the price.
Comment from Hotel Management
Dec 11, 2017 by Christy C., Hotel Management
Dear Amanda, I'd like to first, thank you for staying with us and also, thank you for your feedback. We would like to apologize for the inconvenience you experienced with the television channels and we will take the action necessary to correct this issue. Thanks again for your comments, and we hope that you consider staying with us again in the future. Christy Crain
5 out of 5
Recommended
for Everyone
by A verified traveler from Kansas

Clean, comfortable, attractive, modern

Posted Dec 9, 2017
Just wow. The towels were big, white, and fluffy. The rooms were attractive, spectacularly clean and comfortable. The staff was friendly and accommodating. The breakfast was abundant and included fresh Belgian waffles, yogurt, fruit, muffins, cereal, toast, coffee, milk, juice, hot chocolate....... Check in and out were quick and easy. We came, we showered, we slept, we ate, we left. We felt safe, comfortable and welcome.
Comment from Hotel Management
Dec 11, 2017 by Christy C., Hotel Management
Dear Grace, We are pleased to hear that you had a comfortable stay at our Super 8 in Marion, IL. I will certainly be happy to share your comments throughout our team. Thank you for taking the time to review our hotel and for choosing us for your lodging needs. Christy Crain
5 out of 5
Recommended
for Everyone
by A verified traveler from Hazelcrest IL.

Fishing trip

Posted Dec 6, 2017
Pros: Everything
Cons: Maybe the rates
Location: They have everything you need there
This was my last fishing trip of the year and I had a great looking forward to seeing the people at super 8 next year Merry Christmas and Happy New year
Comment from Hotel Management
Dec 8, 2017 by Christy C., Hotel Management
Dear Guest, Thank you for taking time to review our hotel. We are happy to see you enjoyed your stay with us. We look forward to seeing you next year! Merry Christmas and Happy New Year to you as well. Thank you, Christy Crain
1 out of 5
by A verified traveler from Houston, TX

Don’t Stay Here

Posted Nov 25, 2017
Pros: Nothing.
Cons: Front desk service.
Location: Location is incredibly noisy and there is nothing to do nearby.
Hotel staff upon check in were extremely rude. I had to ask the woman working there if she was having a bad day, and if so, what did I do to receive her poor attitude. On check out at 6:00, young lady working there was curled up asleep on an office chair and I had to wake her up. We have traveled quite a bit. The bed was easily the least comfortable/ most worn out we have slept on. The location is also incredibly noisy as there is a semi-truck garage nearby. Rest of the room needed some upkeep. Carpets need to go. Breakfast consisted of make your own waffle, packaged muffins, or dispensed cereal. You have choices. I don’t recommend staying here.
Comment from Hotel Management
Nov 27, 2017 by Christy C., Hotel Management
Dear Troy, I am deeply sorry that you did not enjoy your four night stay with us. I am shocked at how you felt treated by our staff and disciplinary action will be taken. Our carpet and mattresses were replaced a few years ago during our remodel and we have plans in the future to continue to add updates for our guests. I would also like to apologize for the noise you experienced during your stay from the towing company next door. Again, I am truly sorry you did not enjoy your stay with us and we hope you will give us another chance in the future. Thank you for taking time to review our hotel and for informing me of the issues you experienced. Christy Crain
4 out of 5
Recommended
for Everyone
by A verified traveler from Michigan

Just passing through.

Posted Nov 24, 2017
Pros: Affordable pricing with easy access to local restaurants, shopping and the highway.
Cons: Make sure that one of the beds in a two bed room isn't soft.
The hotel was very good for the price. The beds in the room were too soft and therefore did not provide good support for sleeping. The breakfast was much better than I expected even with limited choices.
Comment from Hotel Management
Nov 26, 2017 by Christy C., Hotel Management
Dear Mike, I would like to apologize that the beds in your room were to soft. Thank you for your feedback and for choosing to stay with us. Christy Crain
5 out of 5
Recommended
for Everyone
by A verified traveler from Salt Lake City

Great hotel at a great price

Posted Nov 3, 2017
This was my first time staying at this hotel. I found the amenities very good. I would stay again if I am in the area again.
Comment from Hotel Management
Nov 6, 2017 by Christy C., Hotel Management
Lisa, We are happy to see you enjoyed your stay at our Super 8 in Marion, IL. We appreciate you taking time to review our hotel and we hope to see you in the future. Thank you, Christy Crain
4 out of 5
Recommended
for Everyone
by A verified traveler from MN

Nice hotel

Posted Nov 3, 2017
Comfortable. Friendly staff. Enjoyable stay. Very good location.
Comment from Hotel Management
Nov 6, 2017 by Christy C., Hotel Management
Bill, Thank you for taking time to review our hotel. We are excited to see you had an enjoyable stay with us. We look forward to seeing you next time. Christy Crain
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 25, 2017
the bed & pillows were good. the room was clean & bug free.. the breakfast was good & the folks at the desk were very friendly & helpful
Comment from Hotel Management
Oct 26, 2017 by Christy C., Hotel Management
Dear Traveler, I want to say thank you for your great review! We are happy to see that you enjoyed your stay at our Super 8. We look forward to seeing you next time. Thank you, Christy Crain