Ratings based on 1,143 Verified Reviews

4.2 out of 5
87% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by Laurie

Posted Sep 20, 2017 on Hotels
The stay was awesome. However the next day when I called to book a room for another night, I was put on hold while the clerk was taking a reservation for someone else. At first I was on hold with music, then I must have been accidentally taken off hold because I could hear the clerk talking with a colleague. I tried getting the clerk to hear me but I was ignored. So I hung up and called back. The clerk told me again that he was helping someone else and would be with me when he was finished. After being on hold for over 20 minutes I hung up and stayed at another hotel. I really enjoyed staying at the hotel because it was clean and close to the hospital my grandson was in. However the service I received on the phone did not bode well with me and I was very disappointed.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel.

Posted Sep 18, 2017
Pros: Convenient to all things to do in Dallas at a reasonable price point.
Cons: Install all the same light bulbs in the bathroom and have a dimmer for the lighting.
Wonderful warm staff and service. Front desk personal were warm and gracious to everyone.
5 out of 5
Recommended
for Everyone
by A verified traveler from Las Vegas,NV

Nice hotel, quiet neighborhood

Posted Sep 15, 2017
This hotel is great. Very close to the DAL airport. There was plenty within walking distance or a short uber ride away. They were very accommodating with rides within 3 miles. Awesome service, nice clean room. Breakfast is not included but there is coffee and water available all day.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 7, 2017 on Hotels
4 out of 5
by William

This traveler left a rating score only Posted Sep 5, 2017 on Hotels
3 out of 5
by Fabian

This traveler left a rating score only Posted Sep 4, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler

Hotel was clean and amenities were nice.Room

Posted Sep 3, 2017
My experience was overall great. Had to contact room service more than once , a minor flaw. Was expecting a complimentary continental breakfast ..The staff was friendly and accomodating.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Sep 2, 2017
Clean and comfortable hotel in a great location. Beautiful pool too!
5 out of 5
by Erika

This traveler left a rating score only Posted Aug 26, 2017 on Hotels
4 out of 5
by Christopher

Don't depend on shuttle at all hours.

Posted Aug 22, 2017 on Hotels
We stayed here because we were flying out of Love field early the next morning. The hotel was fine. We had to drive a few miles to find restaurants. There is one in the lobby but nobody was there a dinner so we decided to get in the car to find one. The only thing that wasn't great was we had a 7am flight and we found that their shuttle doesn't start until 6am, so we had to take Uber. It also doesn't operate after 9pm