Ratings based on 365 Verified Reviews

4.4 out of 5
93% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 17, 2017 on Orbitz
Nice hotel at a reasonable price. One of the better hotel breakfast buffets. Close to the UT Southwestern medical facilities.
Comment from Hotel Management
Apr 19, 2017 by R. Luque, Hotel Management
Dear Guest, Thank you for staying with us and for giving us your awesome feedback! We are happy you enjoyed your breakfast and the location worked out for you. We hope to see you back! Sincerely, Rafael Luque General Manager
4 out of 5
by Carol

Posted Apr 14, 2017 on Hotels
Comment from Hotel Management
Apr 26, 2017 by Rafael, Hotel Management
Dear Carol, Thank you for staying with us and for your rating! We hope to see you back in the future! Sincerely, Rafael Luque General Manager
1 out of 5
by A verified traveler

Awful

Posted Apr 10, 2017 on Hotels
Room was not ready upon arrival. And noisy disrespectful people. Not enough parking space and had to park in the Whataburger parking lot. Never again will I dust or recommend this place!
Comment from Hotel Management
Apr 18, 2017 by Rafael, Hotel Management
Dear Guest, I am sorry to read you had a bad experience at our hotel and I apologize for not being able to give you a positive experience. I will take your comments as an opportunity to train and address some of the areas in our hotel. Thank you for your feedback! Regards, Rafael Luque General Manager
5 out of 5
by pete

Posted Apr 4, 2017 on Hotels
it was great
5 out of 5
by Al C

Posted Apr 3, 2017 on Hotels
Great stay. Want to say Mr. Minano was very courteous and professional.
5 out of 5
Recommended
for Everyone
by A verified traveler

The best time

Posted Apr 3, 2017
I had a wonderful experience their staff was great the room was great overall the hotel is great
Comment from Hotel Management
Apr 10, 2017 by R. Luque, Hotel Management
Dear Guest, Thank you for your words and for choosing our hotel during your visit to Dallas. We hope to see you back and provide you with the same experience! Sincerely, Rafael Luque General Manager
4 out of 5
by A verified traveler

Posted Apr 3, 2017 on Hotels
Good
5 out of 5
Recommended
for Everyone
by A verified traveler from San Antonio

Loved it

Posted Apr 2, 2017
We never stay at pricy hotels above $100/night but I had expedia points and this fit our budget. I was very happy with this hotel for the price! Room was great and we even got a free pack n play for our little one to use. The room amenities were clean and great. This stay was better than I expected. Will definitely try to stay at this chain of hotels again
Comment from Hotel Management
Apr 10, 2017 by R. Luque, Hotel Management
Dear R. Esc, Thank you for choosing our hotel and for using your reward points during your stay. We are pleased to know you enjoyed the hotel and our service. We hope to see you back soon! Regards, Rafael Luque General Manager
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Apr 1, 2017
Very good. Comfy Rooms. Nice Staff. Excellent Food. Great Location.
Comment from Hotel Management
Apr 10, 2017 by R. Luque, Hotel Management
Dear Guest, Thank you so much for your feedback and the great rating! We appreciate you giving us the opportunity to serve you and we hope to see you back soon! Sincerely, Rafael Luque General Manager
5 out of 5
by Karina

Will be staying here again

Posted Mar 30, 2017 on Hotels
This was a great hotel overall. The room was clean, comfortable, and had everything we needed. The staff was friendly. The only complaint I have is parking space availability.
Comment from Hotel Management
Apr 10, 2017 by Rafael, Hotel Management
Dear Karina, Thank you so much for such a great rating and your comments! We are happy that you enjoyed our hotel and we appreciate your desire to come back! I do apologize for the parking situation as I know it can get a little hectic... Hopefully next time, you won't have to deal with that! We hope to see you soon! Sincerely, Rafael Luque General Manager