Ratings based on 1,096 Verified Reviews

4.1 out of 5
87% of guests recommend
4.4 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 24, 2017
Nice, cool for 1 night ........... I don't know what else to say.
4 out of 5
Recommended
for Everyone
by A verified traveler from Scottsdale AZ

Located well in Markham. Near train

Posted Sep 21, 2017
Pros: Clean and efficient.
Location: Not close to any thing within walking distance. Short drive to train. Parking lot easy in and out.
Desk was very helpful with connections downtown. Printed out directions several times for us.
4 out of 5
Recommended
for Everyone
by A verified traveler from calgary

Good hotel

Posted Sep 18, 2017
Good place to be but a little far from downtown of Toronto but close to pacific mall
5 out of 5
Recommended
for Everyone
by A verified traveler

Good Choice

Posted Sep 16, 2017
Pros: Friendly staff
Cons: Mattress too soft
Very convenient location with easy freeway access. Many restaurants within 3 miles radius. Hotel staffs are friendly and professional. Not much selection in the complimentary breakfast as expected. Room is very clean and well maintained expect the awfully soft mattress. Still, this hotel is a good choice for a short stay in Markham.
Comment from Hotel Management
Sep 16, 2017 by Stephanie , Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler from richmond hill

great staff

Posted Sep 12, 2017
Accidentally booked the wrong date, hotel staff was great at rescheduleing to my required date, without any penalty or added charges. Highly recommend, fantastic stay
Comment from Hotel Management
Sep 16, 2017 by Stephanie , Hotel Management
Thanks for staying with us. We appreciate your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 12, 2017
Pros: Very clean, well lit parking lot, only a few minutes off the 401.
Cons: The free breakfast buffet was actually a continental breakfast. It was ok just not what I expected, when yjustou say buffet.
We just stayed the night after moving my daughter into residence
Comment from Hotel Management
Sep 16, 2017 by Stephanie , Hotel Management
Thanks for staying with us. We appreciate your feedback!
3 out of 5
Recommended
for Families
by A verified traveler

My room location is at the ground level.

Posted Sep 6, 2017
Pros: I reserved my room more than 3 month, but the location inside the building was not so ideal.
Cons: Staff should be trained to improved to help client as far as possible.
Location: Location of Inn is good and many shopping facilities nearby.
Some staff can help but some staff don't help. I request something from front desk, but the staff in duty didn't offer any help et all. He explained that he worked according to the hotel's rules and regulation. I don't think a service industry should stick to rules and regulations while the staff can offer assistance!.
Comment from Hotel Management
Sep 16, 2017 by Stephanie , Hotel Management
Good day and thank you for staying with us. We appreciate your feedback! I apologize you experienced some issues with your stay. Could you provide me with more detail and who you spoke with? I look forward to hearing from you.
4 out of 5
Recommended
for Everyone
by A verified traveler from Montreal, Canada

Clean comfortable, large rooms

Posted Sep 5, 2017
Pros: Price, no extra fees for parking or wi-fi. Easy driving location.
Location: Far from downtown Toronto, but then again - you pay less at this hotel.
Good hotel, nothing extravagant, but modern. Rooms are large, clean and don't have the usual hotel smell. Good size parking lot without extra parking fees. Continental breakfast adequate.
Comment from Hotel Management
Sep 16, 2017 by Stephanie , Hotel Management
Thanks for staying with us. We appreciate your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Convenient

Posted Sep 5, 2017
We stayed there for a wedding this past weekend and it was nothing spectacular but it was convenient, clean and affordable.
Comment from Hotel Management
Sep 16, 2017 by Stephanie , Hotel Management
Thanks for staying with us. We appreciate your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler from Montreal

Good hotel at Markham

Posted Sep 4, 2017
Everything was perfect except for one lady at the desk who was unprofessional. She ruined my experience by being difficult. But the rest of the desk people were all extremely nice and accomoding and professional including room cleaning staff and bar man. The rooms are clean and comfortable. But the bottom of the shower curtain has some mold. That is the only thing that was not clean. The free breakfast included good danishes but it was cheap of them for charging us if we wanted omelette for breakfast as other hotels offers more food options for free when breakfast is included. But that did not matter to us very much since we have planned to eat breakfast elsewhere every morning.
Comment from Hotel Management
Sep 18, 2017 by Stephanie , Hotel Management
Good day and thank you for staying with us. We appreciate your feedback! I apologize for the issue you encountered. Could you provide me with more details. I look forward to hearing from you.