Sauna, steam room, Turkish bath, body treatments, aromatherapy

Reviews of Elegance Hotels International

5 out of 5
Elegance Hotels International
Siteler Mah. 209 sk. No:4, Marmaris, Mugla

Reviews

7.2

Good

Rating 10 - Excellent. 8 out of 25 reviews" "
Rating 8 - Good. 8 out of 25 reviews" "
Rating 6 - Okay. 3 out of 25 reviews" "
Rating 4 - Poor. 3 out of 25 reviews" "
Rating 2 - Terrible. 3 out of 25 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

5.0/10

Amenities

7.4/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

6/10 Okay

FAHAD

Stayed 4 nights in May 2022

4/10 Poor

Daniel

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Go elsewhere.
What a let down. 30 minutes after checking in our kids room was full of cigarette smoke/smell. In fact other rooms too despite asking for non-smoking rooms. The kids moved rooms, fortunately the staff were receptive to this request. The hotel is dated...1980's and elegant it was not. To cap it off, were were scammed with a massively expensive laundry bill. 1 bag of laundry...80 Euros!! Many things not right with this place but the staff at breakfast were well trained and receptive.
Stayed 3 nights in Mar 2022

2/10 Terrible

Verified traveler

Stayed 7 nights in Sep 2020
Response from Elegance Reservation on Sep 29, 2020
Dear Guest; Could you please inform us your complaint, ı hope to help you with your complaints

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our trip was cancelled due to Covid-19. We are now fighting to get our money back.
Stayed 7 nights in Jun 2020
Response from Elegance Reservation on Aug 25, 2020
Helle Dear Guest; First of all thank you for your comment. We did not charge anything for cancellation Covid 19. If you please send us contact details, we will check together. Have a nice day

10/10 Excellent

Motasem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elegance stay elegance
Very nice stay the same Reception is very nice food is good
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveler

Stayed 3 nights in May 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is really nice, however I don’t see how they call themselves a 5 star hotel with the breakfast they serve and the cleanliness of their dining room. We sit at the same table everyday for the last 10 days and the same green stain is cakes on the floor under one of the chairs.. it looks like guacamole or something.
Stayed 11 nights in Mar 2019

4/10 Poor

shaf, uk

Liked: Staff & service
Disliked: Property conditions & facilities
nice hotel, friendly staff, lovely breakfast... rooms were very old and dated worst bathroom and shower room leaking! pools and other facilities were out of order too
Stayed 7 nights in Nov 2018
Response from Guest Relation on Nov 15, 2018
Thank you for your review. We are pleased that you appreciated the service you received from our Staff during your stay. We hope to have opportunity of welcoming you back. Best regards,

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never write reviews but couldn't believe how poor the service was in this hotel. Definitely would not recommend.
Stayed 4 nights in Mar 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2017

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Great location, but....
The hotel is in a great location, but the rooms are outdated and leave a bit to be desired. The Spa and Spa staff were outstanding. I highly recommend indulging in a treatment or 2...you won't be disappointed. The all-inclusive meals weren't very appetizing. The nighttime entertainment was descent.
Stayed 4 nights in May 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Raymond, Bexleyheath

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy bunnies
From the time we arrived it just got better.

10/10 Excellent

Robert, Sydney, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good overnighter
A very comfortable well appointed hotel. Excellent meals in the restaurant. A good place to stay to discover the Bozburun penininsular

10/10 Excellent

Susan, US - New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT HOTEL.
Hotel Elegance is one of the best on the strip. Beautifully kept, staff is super friendly and helpful. Food is delicious. Drinks are a bit diluted, but it's all inclusive so have a few extras! Turkish massages and baths are awesome, run about $110USD for an almost 2 hour session. Mud bath, foam bath, exfoliating and then a one hour massage. Good location, centrally located, 5-7 minute cab ride to Bar Street where all the bigger bars and nightlife are. There are many bars and restaurants within walking distance too. We will definitely come back.

10/10 Excellent

Shiraz, Fort Worth Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a very good location, excellent ambience and a goo
we loved it and would stay there again whenever we are in Marmaris

10/10 Excellent

Randall, Ankara, Turkey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice.
Nice location on the beach, excellent facilities, good breakfast, and close to restaurants in town. Staff was helpful and attentive.

4/10 Poor

m, london

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
not very impressed
Customer services here really bad. and hotel is fell like only 3 star. food is horrible.

8/10 Good

Mehmet Fatih

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2019

8/10 Good

BATTERY SUPPLIES NV

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel.
The room was very nice as well as the facilities and the balcony. I had only one major issue and it was the very bad internet connection. As I was in Turkey as business traveler this was really an important drawback. Apart from that: warmly recommended.
Stayed 3 nights in May 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

旅するビーグル, 東京

家族連れと夏を満喫したい人にぴったり
ホテルのスタッフは親切で良い。オールインクルーシブなので飲み物はプールサイドをはじめホテル内あちらこちらで飲み放題(部屋のミニバーは有料)で嬉しい。夏のリゾート気分を多いに盛り上げてくれるホテル。 ただ、食事が毎食同じレストランで同じ様な内容なので数日居ると飽きてくるのと、大衆食堂的。子供連れにはかなり気楽で有り難いと思う。 残念ながら5つ星とは言えるようなホテルではなく建物も設備も古さが否めない。また、浴槽を毎日洗ってくれないのはどうかと思う。 リゾート気分を盛り上げるのは良いのだが、ホテル自体も周囲のホテルも深夜0時まで乗り乗りの音楽を大音量でかけるので静かな夜をお好みの方には辛いと思う。

10/10 Excellent

Tom, 21600 Pargas, Finland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra hotelle för alla
Hotellet städades hela tiden , vi tyckte faktiskt att det avr lite överdirvet, men bra så, vänlig personal och god mat och mycket av det.

8/10 Good

Birgit, Fanø

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Elegance var et meget flot hotel med høj service. Desvære var der MEGET høj musik, særligt fra kl. 21- 24 hver aften. Dette betyder at vi ikke vil besøge dette hotel igen. Det var ærgeligt, at der ikke var bemærket at en del støj fra hotellet og omgivelserne måtte påregnes.