Indoor pool, 2 outdoor pools, sun loungers
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Reviews of Green Nature Resort & Spa

5 out of 5
Green Nature Resort & Spa
Sririnyer Mah.131 Sk. no:11, Marmaris, Mugla

Reviews

7.0

Good

Rating 10 - Excellent. 18 out of 62 reviews" "
Rating 8 - Good. 17 out of 62 reviews" "
Rating 6 - Okay. 11 out of 62 reviews" "
Rating 4 - Poor. 6 out of 62 reviews" "
Rating 2 - Terrible. 10 out of 62 reviews" "

7.4/10

Cleanliness

6.8/10

Staff & service

8.8/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Erhan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All stsff are good
Stayed 10 nights in Oct 2022
Response from Sales Department on Oct 25, 2022
Thanks for your valuable reviews.

2/10 Terrible

Saleha

Traveled with group, Traveled with family
Disliked: Property conditions & facilities
Horrible hotel
Never had such a horrible experience in a Resort. The customer service is atrocious and nearly all Male staff are very sexist alwaystalking down to women. I will never return
Stayed 6 nights in Aug 2022

10/10 Excellent

morad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2022
Response from Sales Department on Aug 15, 2022
Thanks for your valuable reviews

6/10 Okay

ian

Traveled with family
Liked: Cleanliness, property conditions & facilities
Hotel is ok, food is terrible not really a 5 star more like a 3, wouldn’t stop there again
Stayed 5 nights in Oct 2021
Response from Sales Department on Oct 26, 2021
Thanks for your review. We will report this to related department.

10/10 Excellent

Verified traveler

Stayed 6 nights in Oct 2019
Response from reservation team on Oct 28, 2019
Thank you for valueable feedback

2/10 Terrible

Teekay

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Property and facilities are okay. Poor management and appalling decision making Managers. Otherwise, junior workers are highly rated. Had issues with Expedia in which I received a confirmation of hotel room I paid for since June which I showed Green Nature Hotel, however I was made to pay again for my room on a daily basis and I was locked out of my room every day until I paid, despite showing them the confirmation of payment and booked room at the hotel. Good management decision would be to sort non payment issue out with Expedia who they claimed has not paid them, instead of continually embarrassing and stressing customer with payment issue whilst on holiday. It was a terrible experience and this destroyed what would have been a perfect first holiday in Turkey
Stayed 3 nights in Oct 2019
Response from REZERVASYON DEPARTMANI on Dec 4, 2019
Thanks for your valuable comment. We will address this directly.

4/10 Poor

Alaa, Virginia, USA

Traveled with family
Disliked: Cleanliness, property conditions & facilities
First of all , the towels are very old and bad condition ,there is no duvet or thick cover for bed just light blanket , The spa very dirty and old and need maintenance In general the hotel is dirty , I don’t recommend it. Lobby was well air conditioning , but all other levels and elevator was not.
Stayed 3 nights in Aug 2019
Response from reservation team on Aug 19, 2019
We will address this directly. thans for your comments

10/10 Excellent

yahav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wow
food is amazing
Stayed 4 nights in Jul 2019
Response from Sales Department on Aug 14, 2019
Thanks for your valuable comments

2/10 Terrible

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I like the cleanliness of the Hotel This is my 4th time to Green nature. But the staff at the restaurant unless you tip them they don’t serve you as they supposed to do. Technical problems not solved properly (A/C) So I had to call four times at the end I gave up. The manger is not always present and should do also management by walking. And meeting with guests. In General excellent resort.
Stayed 7 nights in Jul 2019
Response from Reservation Dept. on Aug 8, 2019
We will address this directly. thans for your comments

8/10 Good

masoud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2019
Response from ENİS YAVUZ on Aug 8, 2019
Thank you for your valueable feedback.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good food, staff were friendly. The only problem was wifi that we did not have for 2 days which was annoying and receptionist did not seem to be helpful!
Stayed 4 nights in Jun 2019
Response from ENIS on Jun 26, 2019
Dear Guest, Thanks for your kind feedback.

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good family hotel
The hotel was clean with plenty of staff keeping up with the cleaning .food was very good and a comfortable room the only thing for me it's more for a family not a couple
Stayed 1 night in Apr 2019
Response from Sales Department on Jun 13, 2019
Dear Steven, Thanks for your valuable comment. We wish to see you again in our Resort.

8/10 Good

Sasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel but no WIFI aim room.
Overall the hotel is lovely and very clean, so much choice of food and this was on a daily basis. The alcohol was sickening, however the beer was lovely. WIFI waa only in the lobby , at the bars and eating areas, no WIFI aim your room or close to it.
Stayed 5 nights in Sep 2018
Response from Reservation Dept on Oct 7, 2018
We will address this directly. thans for your comments

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018
Response from Reservation Department on Sep 14, 2018
Thanks for your valuable reviews.

2/10 Terrible

Ozlem, Grand Rapids, MI

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Please do not stay at this hotel. This was the worst hotel experience of my life. I firmly believe that the positive reviews for this hotel are manufactured or the hotel pays people to post positive reviews. The reception staff are terrible and very disrespectful. We were given a room with a view of the garbage dump and they wouldn't change our room. The grounds, dining area, chairs, swimming pools, hallways, elevators are dirty. The food is terrible. Although the hotel is all-inclusive, we paid to eat outside since the food was inedible. Please save your money and go elsewhere. For the money that you pay for this hotel it is not worth it. I wish Expedia would remove this hotel from their listing as it really is a disappointing and terrible experience.
Stayed 3 nights in Aug 2018
Response from Reservation Dep on Aug 24, 2018
We will addres this directly.

8/10 Good

Karen, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, friendly staff. Great facilities.
Really enjoyed my visit. Excellent hotel, friendly and helpful staff, especially Alex in the Ampi bar.
Stayed 4 nights in Jul 2018
Response from Reservation Department on Aug 3, 2018
We will address this directly

6/10 Okay

Verified traveler

Stayed 5 nights in Jul 2018

8/10 Good

T, UK

Disliked: Cleanliness, room comfort
Definitely not 5 stars , no WiFi in rooms , no Tea & Coffee facilitates in room . Bedrooms are very poor and bed uncomfortable. Would say Pools is fantastic.
Stayed 7 nights in Jun 2018
Response from Reservation on Jun 17, 2018
Thanks for your valuable comments

6/10 Okay

rifas, watford

Disliked: Cleanliness, staff & service
Staff not friendly . When I book through Expedia they said they spoken to reservations and extra bed for kids done .i don’t have to pay , When I went there they said they have no comiunication Expedia and made me pay
Stayed 5 nights in Apr 2018
Response from reservation on May 17, 2018
Thanks for your valuable feedback.

8/10 Good

Mrs c

Liked: Staff & service, property conditions & facilities
Miss
It was lovely and very much enjoyed it
Stayed 12 nights in Oct 2017

2/10 Terrible

jd, surrey

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
What you see in the picture is different from wha,
the room was small and dirty smelly when i complains they told me that what I book, I off to pay £50 to get a clean room and one that I can move around in , it is definitely not a 5star hotel it more like a3 stars
Stayed 5 nights in Jul 2017

4/10 Poor

Verified traveler

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort
Nice swmming pool and bad staff
Hotel staff are bad rooms are very dirty very hard to Commnication nicare with staff they understand only turkish language. They are un helpful at all.
Stayed 3 nights in Jul 2017

8/10 Good

billie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A vet good review
Both my husband and I had a lovely time at this hotel would definitely recommend to friends
Stayed 2 nights in Jun 2017

2/10 Terrible

MEHMET, Edinburgh

Liked: Cleanliness
Disliked: Staff & service
Mr
Many of you are reading a lot of good reviews about this hotel but I have stayed in so many hotels and I can clearly say that this is the worst one I have ever stayed in. I am not prejudice or because I had bad experience, I put my hand on my heart and here is the truth but the truth only. Huge queue for food, you get your main course with difficulties, by the time you get other side things your dinner is freezing. Food was all the same things cooked in different way. No sunbeds around the pool. I woke up even at 6am no sunbeds. The pool was crowded. No space to have a clear few yards of sweam. My children hated this hotel. I booked 2 rooms and the rooms were not ready when we arrived, We had to stay in 2 horrible rooms for 2 days before we got our proper rooms. I have paid for late checkout but got thrown out of our rooms because they have sold our room. Hotel managements are not friendly neither welcoming. They are very rude and liars. The hotel is in the middle of nowhere and the amount of money I had to spend for taxi was incredible. It all looks nice on pictures but do yourself and your family a favour and keep away from this hotel.

4/10 Poor

lisa john , manchester

Disliked: Staff & service, room comfort
Dissapointed
The food was the main concern for us it was very poor no taste to it limited choice & staff were miserable (most of them) would never stay here again!!

4/10 Poor

Warren, Redcar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very disappointed
We stayed at green nature resort & spa in August 2015, 2 adults and a child and 11 , the room was unbelievably small 3 beds in a line, no room to get round the beds to get into wardrobe or out on to balcony!! The shower cubicle door couldn't open more than half way as the toilet was in the way so you had to shuffle to get in !!! Pools were ok but area around the pools very slippy, my partner fell and hurt herself quite badly!! Food was the worst I have had in an all inclusive hotel and it's no where near the standard of a 5 star would say more 3 star!! Queues for everything!! Didn't make a pleasant holiday experience , wouldn't go back!!!!

6/10 Okay

valerie, Amsterdam, Holland

Disliked: Staff & service
Double booked
Wenn we got there we were early for check-in so the staff gold us to get lunch al the resort first (all-inclusive) and them come back to check-inn. So we did. The hotel was very crowded, we didn't like that. Also there was a lot of food al the buffet to choose from, but the quality and taste was a little disapointing. Wenn we got back to check-inn we found out that we were double booked. The service however was excellent, and we got an upgrade for free to another hotel from the same company, Green Nature Diamond. Also transfer by taxi for free (it was about 2,5 kms further). We were satisfied how they took care of us, and glad we didn't have to stay at the spa and resort, so all ends well. However we haven't steen the rooms, so therefor we can't rate the hotel properly.

8/10 Good

Raed.MM, Jordan

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Nice hotel , good food , good location
the reception staff they are very weak in English I recommend to hire staff speaking multi languages specially there is lot of foreign tourists from different countries , the Internet is terrible even in lobby I suggest to work on this too , I think Not that cost if hotel upgrade the Internet for better speed and even if they have paid Internet with reasonable prices I think guests won't mind !! Also there is no privacy in rooms as you can hear your neighbors voices!!

6/10 Okay

Yasir, United Kingdom

Disliked: Property conditions & facilities
End of season...?
Food is hit and miss at times, on certain days the food was brilliant, other days you could tell the chef had fallen out with his wife at the cost of the guests. Left over food was reserved in the next sitting inc evening fries at breakfast! Desserts looked very delicious but were anything but that. Some rooms are a long walk from the reception and food halls, and lifts were out of order for many parts of our trip. 'Gym/Spa' were run down, and the spa attendant has still got to learn how to smile. Steam room was chargeable, we didn't get to use it as it was broken anyway, as was the the jacuzzi. Swimming pools were good, but were left unsupervised most of the time.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Sanik, London

Liked: Staff & service
Disliked: Property conditions & facilities
Hotel has not met my expectations
Bad points: 1-Wireless internet connection is terrible, you can't connect in rooms and connection is very poor in lobby. 2-Shower hose was broken in my room 3-You need to pay for safe box, fresh orange juice at breakfast and no beach towels provided. 4- No private beach, 5 mins walk to high street and gym needs upgrading. Good point: 1-The food is good but not great, staff are good

10/10 Excellent

kathryn, sunderland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10min walk to beach
Had a great 2 weeks at this hotel, 2nd time we've stayed there. All inclusive food is one of the best we've had, plenty of choice for kids and adults. Waiters and bar staff are friendly and helpful. Entertainment team work hard to make sure everyone has a good time.

8/10 Good

Proben

Liked: Cleanliness, staff & service, room comfort
fantastic birthday getaway
It was a fantastic holiday at club green hotel and Spa! I and my husband enjoyed our stay, the entertainment was superb! The Turkish bath and massage was so relaxing and different from the massage I've ever had. The staff were so helpful, only that on arrival I noticed the reception staff were not so much, so checking in was a bit delayed, so tired and annoying after a long trip to Marmaris from Dalaman airport. The room was clean and very comfortable, but will advise you go with your body wash because they provide only a little bath soap that don't foam. But generally, we enjoyed our stay! Will definitely recommend

2/10 Terrible

Kristoph, Cape Town

Disliked: Staff & service
Terrible experience
Never again! This all inclusive resort offers no service, cheap mass produced buffet with long lines and masses of loud guest. The "free" drinks are no-name products that are not fit for human consumption. The "spa" is overrun with rowdy children and offers zero relaxation at high prices. The room itself was adequate but noisy. Very far away from a five star experience.

8/10 Good

Shila & Prakash, London, UK

Disliked: Cleanliness
Some of the features were good
We would like to complain as we requested a double room and they gave us twin, saying there are no rooms, the second room started to leak and we had to argue for them to give us another room. Also the restaurants used to close earlier then the specified times. We were not told of the entertainment of the day (we didn't see any displays) also the entertainment team would go round the swimming pool and only approach certain people and not once were we approached in our two weeks stay.

8/10 Good

Sesoned travel, Canada

Liked: Cleanliness
you get what you pay for
The staff do there jobs but to get a smile out of them is hard. The spa staff worked the best to make sure you are happy. They could do better with the line for checking in and out. Lots of people just walked right up to the desk and proceeded to check out ever though 5-6 other people where in a line to get service. The front desk staff did nothing to correct this and I know it upset the other 5 people in line. Internet is supose to be thoughout the hotel but it barely works in the lobbi.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful Resort
The stay was comfortable and pleasing; The only comment I have relates to the room which should have been better in quality of equipment and furniture to comply with the standard of such a 5 stars hotel. However, I highly recommend this hotel and will not spare the opportunity of doing it again.

2/10 Terrible

Christapor

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, room comfort
Ingen hotel att rekommendera jätte dåligt
Stayed 11 nights in Aug 2022
Response from Sales Department on Aug 15, 2022
we will handle this directly.

8/10 Good

Anastasia

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Oct 2019
Response from Reservation Team on Oct 10, 2019
Thank you for valueable feedback

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Sep 2019
Response from Team of reservation on Oct 2, 2019
Thank you for valueable feedback

10/10 Excellent

Mustafa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019
Response from Team of reservation on Sep 10, 2019
Thanks for your valuable comment. We will address this directly.

10/10 Excellent

michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2019
Response from Sales Dept on Jul 17, 2019
Thanks for your valuable comments. It is our pleasure to welcome you again on our Resort.

6/10 Okay

CHRYSOULA

Disliked: Staff & service, room comfort
Old building
Too old to be 5star
Stayed 1 night in Apr 2019
Response from E.YAVUZ on Jun 13, 2019
Dear Guest, Thank you for sharing your ideas with us. Best regards

10/10 Excellent

Ossama

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
magnifique
Stayed 3 nights in Sep 2018
Response from Reservation Department on Sep 19, 2018
Thanks for your kind feedback.

10/10 Excellent

Mert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2018
Response from Rezervasyon on Sep 19, 2018
Nazik değerlendirmeniz için teşekkür eder, sizleri yeniden aramızda görmeyi umut ederiz.

10/10 Excellent

INNA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Отзыв)
Впечатления хорошие, отель большой, еды было и для нас и для ребёнка
Stayed 8 nights in May 2018
Response from Reservation on May 28, 2018
Thanks for your valuable feedback

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Reservation Department on Apr 16, 2018
thanks for your reviews

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
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Stayed 1 night in Aug 2017

2/10 Terrible

Yasin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kaoz
D va smutsigt i hotellet,ingen wi-fi
Stayed 3 nights in Jul 2017

6/10 Okay

cem

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Ödenenin karşılığı yarısı bile olmayan hizmet
konaklama ünitesi güzel fakat yiyecek içecek ünitelerinde ürün ve hizmet kalitesi çok düşük Bayram döneminde maliyet düşünülmesi gerçekten ödenen parayı karşılamamakta.