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Reviews of Supreme Marmaris Hotel

3 out of 5
Supreme Marmaris Hotel
Hatipirimi Mah 171 Sok No:6, Marmaris, Mugla

Reviews

6.8
Rating 10 - Excellent. 18 out of 101 reviews" "
Rating 8 - Good. 40 out of 101 reviews" "
Rating 6 - Okay. 18 out of 101 reviews" "
Rating 4 - Poor. 9 out of 101 reviews" "
Rating 2 - Terrible. 16 out of 101 reviews" "

7.0/10

Cleanliness

7.0/10

Staff & service

5.8/10

Amenities

7.0/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

2/10 Terrible

Maria

Disliked: Cleanliness, staff & service
Stayed 9 nights in Sep 2022

2/10 Terrible

Christine

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
nothing was nice about this hotel
Stayed 7 nights in Sep 2022

4/10 Poor

Kursat

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Noisy. Small tiny room. In bathroom there is 2 sliding glass 1 missing so all water come out to floor n wet. I told receptionist he kept note. But nothing changed all my stayed. None come to talk to me about changing room. Really disappointed. I won’t recommend. You guys need to tell them off.
Stayed 4 nights in Aug 2020

6/10 Okay

Abdulaziz

Disliked: Cleanliness, property conditions & facilities
I didn’t like the hotel but the manager was nice and gentleman talk thats why I continue stay in the hotel
Stayed 3 nights in Aug 2020

10/10 Excellent

Liana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Well recommended quiet break. Friendly helpful staff and spacious room. Would stay again.
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely quiet break
Relaxing, quiet and friendly break. Spacious rooms and friendly staff. Would go again.
Stayed 1 night in Aug 2020

2/10 Terrible

Saf

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible hotel only person that is helpful is the Manager when she is not there its better you close the hotel down... paid extra for large room given smaller room.... then shown bigger room stank of smoke and was nasty.... eventually just stayed in room we was in until the locking mechanism failed had to change rooms again this time room was better but started getting bitten probably because there are stray cats everywhere even near the rooms scratching all over the carpets leaving fleas behind.... the night time receptionist cant speak a word of English and had to use google translator... after we were bitten so badly he offered us an unclean room with a dirty pillow just dumped on it at this point at 2am in the morning we spoke to some guy on the phone who gave us a partial refund at I made a booking and went to another hotel.... wasted a day of hour holiday because of this dump of a hotel.... dont waste your money
Stayed 3 nights in Oct 2019

2/10 Terrible

VAIL

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Give us your money and leave
First of all no one talks English.. i had to use google translate to explain what i want but I couldn’t even do that because wifi is not working, bought a simcard Treatment is so bad.. it feels like “give us your money and leave” Food is from outside, they don’t have a kitchen and a cook , That means don’t eat there , it’s not fresh They don’t change towels and etc .. The only good guy there is the barman , he is a nice guy I don’t recommend this hotel even if you have to sleep at the beach- do it but don’t go there
Stayed 10 nights in Aug 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good holiday friendly staff who tried hard good pool very clean but staff English was poor
Stayed 7 nights in Jun 2019

2/10 Terrible

Verified traveler

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The experience we had in terms of the decoration and the state of the carpets in the hotel corridor was very poor indeed. We checked out after 2 nights when we were able to obtain a double room at another hotel. We expect you to provide a part refund.
Stayed 7 nights in Jun 2019

4/10 Poor

Verified traveler

Stayed 2 nights in May 2019

8/10 Good

Khan, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in a quite area
Did not like the swimming pool is front side of the hotel. Not comfortable for people who loves privacy.
Stayed 5 nights in Aug 2018

2/10 Terrible

y

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
So bad so dirty Is not good, it is not seam in pic
Stayed 2 nights in Sep 2017

2/10 Terrible

tnr, london

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would not come back at all
Thıs one place you should stay well away Not clean , food ıs ok but agaın not too clean For rhe size of the hotel you always see the same staff that means poor staff ıs over worked so they dont perform but still tryıng to their best for the guests As a result stay well away.....
Stayed 3 nights in Jul 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff, comfortable and clean room.
Throughly enjoyed my stay at the supreme hotel. The room was very clean, the staff couldn't have been more friendly and helpful, the pool was inviting and the food superb. Can't wait to go back again next year.
Response from Guest Relations on Oct 2, 2016
Dear Valued Guest; First of all I would like to thank you for having chosen the supreme hotel for your stay in Marmaris. Thank you for taking the time out to post a review about our hotel, I am very pleased to hear that all our services were to your satisfaction, and please be assured that your positive comments have already been shared with all team members.

2/10 Terrible

Abdulhaleem

Disliked: Staff & service, property conditions & facilities, room comfort
Bad condition
I have left the hotel due to bad condition
Response from General Manager on Aug 23, 2016
Dear guest, We could not give meaning to the points you have made. We've seen that specify the reasons for the negative points. Although the standard rooms are booked, we gave you the family room. You have requested rooms next to each other and enjoy your stay in adjacent rooms. We ask you to specify more clearly the reason for your dissatisfaction.

8/10 Good

Keiichi, London

Liked: Cleanliness, property conditions & facilities
Relaxing stay in Marmaris
Staff were polite and helpful - Bar manager was great, he gave good advice on tour trips and ensured our stay was enjoyable. Hotel is well located - 10 minutes walk to the beach, and wide variety of nearby restaurants and shops (Blue Port shopping mall) within 5 minutes walking. Walking to Marina is about 20/25 minutes walk or 10TL Taxi ride. Breakfast was fine, a good mixture of local and European, and did have a wide variety of food. We only dined once in the evening, but again there was a good variety and adequate quality of food available. I would happily return to Supreme
Response from General Manager on Aug 23, 2016
Dear Valued Guest; First of all I would like to thank you for having chosen the supreme hotel for your stay in Marmaris. Thank you for taking the time out to post a review about our hotel, I am very pleased to hear that all our services were to your satisfaction, and please be assured that your positive comments have already been shared with all team members.

8/10 Good

John, Glasgow

Liked: Cleanliness, property conditions & facilities, room comfort
Just go. Enjoy
A nice hotel 3 mins walk from the sea front and Blue Port shopping area. Hotel is nice and quiet. Good size rooms and staff that let you do your own thing.
Response from General Manager on Aug 23, 2016
Dear Valued Guest; First of all I would like to thank you for having chosen the supreme hotel for your stay in Marmaris. Thank you for taking the time out to post a review about our hotel, I am very pleased to hear that all our services were to your satisfaction, and please be assured that your positive comments have already been shared with all team members.

8/10 Good

Asma, Birmingham, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with lovely staff
Staff were lovely. Room was clean and good size. Nice balcony but rooms next door could literally step over to balcony so have to be careful if room is open. Half board food was good but shame there isn't a selection- sort of got what was on offer without choice. Would probably advise a hotel on the beach just because most of the beach is taken by hotels and restaurants so not much space to relax on the beach otherwise. Overall lovely hotel and much worth price paid.
Response from Guest Relations /Supreme Marmaris Hotel on Aug 24, 2016
Dear Valued Guest; First of all I would like to thank you for having chosen the supreme hotel for your stay in Marmaris. Thank you for taking the time out to post a review about our hotel, I am very pleased to hear that all our services were to your satisfaction, and please be assured that your positive comments have already been shared with all team members.

6/10 Okay

Paul, London. UK

Liked: Cleanliness, staff & service
Nothing Special
The staff are all extremely helpful If you get a high floor make sure it has elevator access. Mine was on the 4th floor and to get to it one had to climb a total of 96 steps, which can get very tiring after a couple of trips, If you require a decent view request one. Mine view consisted mainly of the building behind and all the old bed frames that were discarded on it's roof. The breakfast was passable but with no pork available left the need to have dinky little red sausages, not to my liking, Toast did me fine, although cereals and fruits were in abundance.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay
The room was very spacious, we had a separate sitting room and bedroom, with a double balcony, clean and pleasant and up to date decor, furnishings and bathroom. Lighting in hallways could be brighter, but I think the reason it is dimly lit so not to disturb guests whilst sleeping. Buffet breakfast was good compared to usual Turkish standards. Hotels.com need to make it clear to the hotel that guests have already paid for the room and hotels.com should ensure they make payment to the hotel prior to guests arriving, on arrival we were told the room had not been paid for and were asked to make payment with a card, this happened both on our arrival and our departure and I heard this happened with other people who booked with hotels.com as well, so beware that you don't get tricked into paying twice, not the fault of the hotel, hotels.com need to change the way they make payment for the accommodation......as soon as they take money from a customers card, they should immediately make that payment to the hotel and not after the customer has left the hotel. Apart from that, we had a very pleasant stay.
Response from General Manager on Aug 23, 2016
Dear Valued Guest; First of all I would like to thank you for having chosen the supreme hotel for your stay in Marmaris. Thank you for taking the time out to post a review about our hotel, I am very pleased to hear that all our services were to your satisfaction, and please be assured that your positive comments have already been shared with all team members.

6/10 Okay

Verified traveler

Disliked: Staff & service, room comfort
Good
We stayed there for couple of days in mid August. Interaction of some staff was slightly unprofessional which is lack of training provided. Extra charging for some basic services like safe room and high prices for simple soft/hot drinks in the bar (for half boards) was relatively rip off. Its about 3.5 star overall

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
its so nice hotel I'm happy
Response from General Manager on Aug 23, 2016
Dear Valued Guest; First of all I would like to thank you for having chosen the supreme hotel for your stay in Marmaris. Thank you for taking the time out to post a review about our hotel, I am very pleased to hear that all our services were to your satisfaction, and please be assured that your positive comments have already been shared with all team members.

8/10 Good

Verified traveler

Liked: Staff & service
Great friendly staff always ready to help. Modern rooms but lack maintenance since their refurbishment. A bit more investment in up keep and the hotel would be fantastic. Definite value for money, and not to far from the beach.
Response from Guest Relations /Supreme Marmaris Hotel on Sep 15, 2016
Dear Valued Guest; First of all I would like to thank you for having chosen the supreme hotel for your stay in Marmaris. Thank you for taking the time out to post a review about our hotel, I am very pleased to hear that all our services were to your satisfaction, and please be assured that your positive comments have already been shared with all team members.

8/10 Good

Olimpia Maria, Timissoara

Disliked: Cleanliness, property conditions & facilities, room comfort
Reflection about work , harassment, relationship
While I have choosen the room,it has been announced as conditioning air included in the total price. The man of reception at my arrival, has asked me the money, as supplementary cost. Reception personnel, generally had shown somewhat, deplorably hidden preoccupations not appropriate to well-being of guests. Restaurant personnel and meals/dinners were excellent. I should like to work at Supreme hotel in case of available position, as I have filled in an Internet site referred to hotel/ human resource.

8/10 Good

Linda SG, New Mexico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and comfortable
Very good quality for the price. Walking distance to the beach but hotel has a lovely pool. Taxi stand at corner of street for easy access to city center. Only negative was the food...eat outside the hotel.
Response from General Manager on Sep 15, 2016
Dear Valued Guest; First of all I would like to thank you for having chosen the supreme hotel for your stay in Marmaris. Thank you for taking the time out to post a review about our hotel, I am very pleased to hear that all our services were to your satisfaction, and please be assured that your positive comments have already been shared with all team members.

2/10 Terrible

Hamzah, Glasgow, UK

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible Hotel!!
Nothing true in hotel description. Extra charges for everything - from air con to pool table. Hotel does not even have 1 fully working iron. Staff are rude and cannot speak a word of English. No lift either. Wouldn't recommend to anyone!

8/10 Good

Young Couple

Liked: Cleanliness, property conditions & facilities
Nice hotel with a few minor issues
Unfortunately we stayed on the 4th floor of the second building which was very hot so air con was necessary, that we had to specifically request but was at no charge. Wifi only in common areas and tv small but both minor issues. Little bit far from centre of town but still lots of restaurants, supermarket etc close by plus beach only 5 minutes walk. Overall a pleasant enough place to stay depending on price you get.
Response from Guest Relations on Oct 1, 2016
Dear Valued Guest; First of all I would like to thank you for having chosen the supreme hotel for your stay in Marmaris. Thank you for taking the time out to post a review about our hotel, I am very pleased to hear that all our services were to your satisfaction, and please be assured that your positive comments have already been shared with all team members.

2/10 Terrible

Roger, Palm Springs

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad Hotel
Beeare

10/10 Excellent

Enice, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Hotel is so great. Would defiantly go back again. Great location short walk to the beach, shops and resturants. Me and boyfriend really enjoyed our stay here at supreme.
Response from Guest Relations on Oct 1, 2016
Dear Valued Guest; First of all I would like to thank you for having chosen the supreme hotel for your stay in Marmaris. Thank you for taking the time out to post a review about our hotel, I am very pleased to hear that all our services were to your satisfaction, and please be assured that your positive comments have already been shared with all team members.

8/10 Good

Joe, London

Liked: Cleanliness, staff & service, room comfort
Nice Hotel close enough to easily walk to the beac
Can't fault the hotel but i am not a fussy customer. The only down point was the pool is nestled between the hotel and the hotel next door. this means it doesn't get a lot of sun during the day and remains quite cool. The sea is down the road though so no problems really.
Response from Guest Relations on Oct 1, 2016
Dear Valued Guest; First of all I would like to thank you for having chosen the supreme hotel for your stay in Marmaris. Thank you for taking the time out to post a review about our hotel, I am very pleased to hear that all our services were to your satisfaction, and please be assured that your positive comments have already been shared with all team members.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay, small hotel 10 mins walk to beach
staff very friendly, accomodating and gave customers personalised stay. Many people who stayed there were returning from previous visits so that's good sign! Breakfast was nice, drinks reasonably priced. Pool is small but think it's great as it's a small hotel they're aren't loads of people there so you can truly relax. Very clean. Only problem with our room was there was a humming sound from a generator but when we complained about this they changed our room and apologised.
Response from Guest Relations on Oct 1, 2016
Dear Valued Guest; First of all I would like to thank you for having chosen the supreme hotel for your stay in Marmaris. Thank you for taking the time out to post a review about our hotel, I am very pleased to hear that all our services were to your satisfaction, and please be assured that your positive comments have already been shared with all team members.

6/10 Okay

George, Greece

Liked: Cleanliness, staff & service, room comfort
A good night sleep
General a good room with a perfect bath inside. The hotel is in a quiet area so you have a good sleep without noises. The price was very good for me for 1 night. (2 persons). I asked with my booking a room at low floor because of a serious leg problem but unfortunatelly they initially wanted to give me at 4 floor! I asked there for a low floor and finally i had at 1 floor. It was very easy to be ready from the start. They didn't look my notice!. Also i had payed room from the start using my visa card and site hotels.com. I had printed the paper,i showed it to the man at reception but he told me that it is not payed! I payed it again there and after 2 days i see 2 amounts (about the same) at my visa card!!! I called them and they told me that hotels.com has to fix it !!! But the mistake is from recepetion not from hotels.com! I called hotels.com and they helped me immediatelly! In 24 hours they send me e-mail that they will refund the amount so i will have 1 amount to pay (the second from hotel). Also i didn't like that you have to pay extra for air-codition(!!!) and extra for the "safe" !!! Why????????? The pool was ok but very small. Photos show it much bigger. The room general was ok but bed not so much, it was medium quality. I want here to Thank very much site hotels.com because they did everything for me!

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
In a quiet area.
Unfortunately we were put in a room for handicapped persons. It was fine, but the bathroom layout was not ideal for non-hadicapped people. Hotel was clean and modern and well staffed. Only stayed one night though so can't say much. Like much of Marmaris, it caters to the package tour crowd. Decent breakfast.
Response from Guest Relations on Oct 1, 2016
Dear Valued Guest; First of all I would like to thank you for having chosen the supreme hotel for your stay in Marmaris. Thank you for taking the time out to post a review about our hotel, I am very pleased to hear that all our services were to your satisfaction, and please be assured that your positive comments have already been shared with all team members.

8/10 Good

The Derby Four, Derby

Liked: Property conditions & facilities, room comfort
Great Holiday
I booked 2 family rooms for 16 nights back in March, 1 for me and my wife and 1 for my teenage children. When we arrived they had overbooked and told us we would have to share a room for 2 nights, as you can understand we were not very happy and we complained to the night manager, I asked for free air con and he gave it to me. The next day we were informed that another room had come available. We was given free air con for 1 of the rooms and was also given the free use of a safe for the duration. We did not let this spoil our holiday, but it was a bit of messing around. On the positive side the staff at the hotel were Brilliant, EBO & Ozzy the bar manager and barman were fantastic and were always pleasant and talkative. The hotel is nicely situated about 400m from the beach, which we liked and the pool area is very pleasant. We had a unfortunate start to the holiday but that was soon forgotten and we would definitely recommend a stay in this hotel.
Response from General Manager on Oct 1, 2016
Dear Valued Guest; First of all I would like to thank you for having chosen the supreme hotel for your stay in Marmaris. Thank you for taking the time out to post a review about our hotel, I am very pleased to hear that all our services were to your satisfaction, and please be assured that your positive comments have already been shared with all team members.

2/10 Terrible

Alexo, Wien

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Zimmer in katastrophalen Zustand. Definitiv nicht für Familien geeignet: kaputter Laminat, dreckige Fenster/ Wände, Schimmel. Das Personal war dennoch sehr nett.
Stayed 2 nights in Sep 2020

8/10 Good

Erdem

Traveled with family
Liked: Cleanliness
Stayed 2 nights in Sep 2020

8/10 Good

Ensar

Stayed 2 nights in Aug 2020

6/10 Okay

murat

Stayed 3 nights in Jul 2020

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fijne hotel, vriendelijke personeel die je goed de weg kan wijzen.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Personal war sehr hilfsbereit und zuvorkommend
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Hizmet güzel, otel odasında sorun var
Klasik Marmaris Oteli, turist yoğunluklu, akşam başlayan bir çalma sırası bütünlüğü olmayan playlist. Fiyatına göre iyi. Tek sıkıntı duşakabinin kapısı olmadığı için tüm su banyodaydı. Yani kayıp düşme riskiniz var. Ayrıca banyonun kapı kolu bozuktu tek başınıza içerde mazur kalma riskini var. Ek bina da asansör yok, çocuklu aile iseniz ana bina da kalmayı talep edin.
Stayed 4 nights in Sep 2019

8/10 Good

Gökhan

Liked: Cleanliness, staff & service, room comfort
iyi
Fiyatına göre gayet beklentiyi karşıladı, hayal kırıklığına uğrayacağınız bir durum yok. Kahvaltı 9.30'da bitiyor, benim gibi geç kalkan biriyseniz aklınızda bulundurun. Konumu biraz uzak geldi bana, ve odam dördüncü katta olduğu ve asansör olmadığı için biraz yordu. Genel olarak eğer uygun fiyat yakalarsanız tercih edebileceğiniz bir otel.
Stayed 2 nights in Aug 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Problemli odalar
2 kişi olduğumuzu rezervasyonda belirtmemize rağmen 3kişilik çift odalı bir oda verildi.Odaların birinde klima hiç yoktu diğerndeki ise çalışmıyordu.şikayetçi olduğumuzu belirtince odamız değiştirildi.yeni verilen odada kapı kilitlenmiyordu duş doğru dürüst çalışmıyordu ancak tek oda olduğu belirtildiği için kaldık.genel olarak odalar otel ve kalite zayıf.tekrar tercih edeceğimizi sanmıyoruz
Stayed 1 night in Aug 2019

8/10 Good

serdar

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
iyi diyebilirim
Girişte erken giriş talebimizi geri çevirmediler. Bu bizim için çok iyi oldu. Resepsiyon personeli çok güzel karşıladı ve yardımcı oldu. Buradan tekrar teşekkür ederim. Garson personellerinden genel olarak memnun kaldık. Özellikle garson arkadaş Mehmet in ilgi ve alakası bizi çok iyi hissettirdi. Yemekleri gayet lezzetli ve çeşitli ve yeterli idi. Havuz otelin toplam kapasitesine göre küçük kalıyor. Oda temizliği için vasat diyebilirim. 3 günlük konaklamamızda yeterli temizlik hizmetini aldığımızı söyleyemeyeceğim. Balkon küllükleri, bardaklar çarşaflar vs. değiştirilmemiş temizlenmemişti.
Stayed 3 nights in Aug 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Jul 2019

10/10 Excellent

Semih

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Küçük, sevimli ve merkezi bir otel arayanlar için
Açıkçası bu klasmanda bir otel için bulduklarımız beklentilerimizi fazlasıyla karşıladı. Özellikle çalışanların samimi yaklaşımları ve çalışkanlıkları övgüye değer. Otel küçük, sevimli, merkezi konumlu ve de temiz.
Stayed 3 nights in Jul 2019

8/10 Good

ERHAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ödenen paraya göre iyidi.Kahvaltı saatini duzeltmeleri gerek tatile gelmiş insanin erken kalkmasi zor oluyor 10.30 son olmali.Asansörün olmaması kötü.Genel olarak fena değil.
Stayed 3 nights in Jun 2019

10/10 Excellent

Erhan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Güzel aile oteli
3 yıldıza göre çok güzel ailece kalınabilir çalışanları saygılı seviyeli özellikle Hasan Kılıç bey barda çok ilgiliydi Resepsiyonda Naz hanımda çok ilgilendi teşekkür ederiz.
Stayed 4 nights in Jun 2019