Property amenity

Reviews of HOTEL F1 Reims Tinqueux

1 out of 5
HOTEL F1 Reims Tinqueux
2 Avenue Andre Bourvil, Zac Du Champ Paveau, Tinqueux, Marne

Reviews

6.8
Rating 10 - Excellent. 91 out of 577 reviews" "
Rating 8 - Good. 205 out of 577 reviews" "
Rating 6 - Okay. 160 out of 577 reviews" "
Rating 4 - Poor. 69 out of 577 reviews" "
Rating 2 - Terrible. 52 out of 577 reviews" "

6.8/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

James

Disliked: Cleanliness
Stayed 1 night in Apr 2024

6/10 Okay

Cyril

Traveled with family and small children
Liked: Cleanliness, staff & service
The price is good, the facilities spartan. It was clean and functional. The included breakfast was ok but the breakfast area is a bit packed and messy as a result. For a night stop on the journey not too bad.
Stayed 1 night in Dec 2023

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can’t go wrong at the price !!! Clean , tidy friendly staff and eating options in walking distance
Stayed 1 night in Sep 2023
Response from Elodie on Sep 11, 2023
Nous apprécions beaucoup vos commentaires concernant votre séjour à l'hôtel F1 à Tinqueux.C'est toujours un plaisir de recevoir des commentaires positifs. Je partagerai vos commentaires avec notre équipe. Je suis sûr que ces commentaires serviront d'encouragement à l'ensemble de notre personnel alors que nous nous efforçons d'améliorer continuellement la qualité de nos services.Merci encore d'avoir partagé votre expérience, et nous espérons que votre prochaine visite sera aussi agréable que la précédente.Sincèrement,

2/10 Terrible

Phil

Stayed 1 night in Aug 2023
Response from Elodie on Sep 4, 2023
Cher Phil,Constater votre mécontentement nous touche profondément. Nous souhaitons améliorer tous les jours un peu plus notre prestation. Aussi, le détail des points qui ne vous ont pas satisfaits est important pour nous. N'hésitez pas à nous les partager par mail.Bien à vous.

2/10 Terrible

Harminder

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not Stay change the Hitel
Stayed 1 night in Aug 2023
Response from lila on Oct 17, 2023
bonjournous sommes navrés que vous soyez déçu de votre passage dans notre hotel , nous prenons a coeur les remarques afin de nous améliorer merci

2/10 Terrible

Harminder

Stayed 1 night in Aug 2023
Response from ELODIE on Aug 23, 2023
Cher Harminder,Nous sommes sincèrement navrés que votre séjour n'ait pas été à votre goût. Nous remercions quand même pour votre commentaire.Cordialement

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Simple, clean, easy!
Stayed 1 night in Jul 2023
Response from ELODIE on Aug 23, 2023
Cher Anthony,Nous vous remercions pour cette magnifique note. Nous avons été heureux de vous recevoir.A bientôt!

8/10 Good

Toni

Traveled with partner
Liked: Cleanliness, staff & service
We were later than expected and arrived after the desk closed at 9pm (note that closing time was shown as 10 on Expedia when I booked). However the lass on reception tried really hard to get hold of us, and was still around even though we were 40 minutes late. We were very grateful for her kindness. Overall, it's basically a bed, toilet and shower for the night, with coffee, bread and jam for breakfast. It's not at all expensive, and on that basis is fine. I was nervous about the area, but the car was still there next morning, so that's ok too.
Stayed 1 night in Jul 2023
Response from Elodie on Jul 17, 2023
Cher Toni,Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel.Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt.Veuillez agréer, Monsieur, nos salutations distinguées.

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
I am thoroughly enjoying my experience at this hotel. It impressively blends a variety of desirable qualities with excellent value. While the room may be modest, it is impeccably clean and perfectly meets my requirements. The bed, in particular, provides a cozy and comfortable haven. Moreover, the continental breakfast surpasses my expectations, offering more than enough options to start the day on a delightful note. The standout feature of this establishment undoubtedly lies in its remarkable staff. The employees are not only friendly but also incredibly helpful, going above and beyond to ensure a pleasant stay. Their exceptional service truly enhances the overall experience. Conveniently situated, this hotel is ideally located, with the bustling city of Reims within reasonable proximity. It strikes a harmonious balance between accessibility and tranquility. To summarize, I have absolutely no grievances and wholeheartedly recommend this hotel to others seeking a remarkable blend of quality and value.
Stayed 1 night in Jun 2023
Response from Elodie on Jun 12, 2023
Cher MartinNous vous remercions pour vos commentaires suite à votre séjour à l'hôtel Formule 1 de Reims/Tinqueux.C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable.Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame/ Monsieur, en l’expression de nos sentiments lesmeilleurs.

6/10 Okay

Paul

Stayed 1 night in Apr 2023
Response from RECEPTION on Apr 5, 2023
Merci pour votre évaluation. Nous sommes désolés que vous n'ayez pas été totalement satisfait. Votre avis sera l'occasion de mettre en place des actions correctives dans le cadre de notre démarche d'amélioration continue.

4/10 Poor

Jonathan

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely a 1 night only. No one in reception when we arrived 2.30pm, staff not remotely welcoming or helpful. 1st room hadn’t been cleaned and 2nd was marginal. Bathroom smelt and a gift had been left in the toilet. No soap or even a hand towel was a pain. Reception could have said or offered apparently 3euros .. noisy with people arriving well into the early hours. Positives: bed comfy and warm. Staff and management of the cleaning levels could have made this a better experience.
Stayed 1 night in Mar 2023
Response from RECEPTION on Apr 4, 2023
Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,

4/10 Poor

Denise

Traveled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness
The room was super dirty. The toilet bowl had urine drops on the seat and the floor was dirty to say the least.. we only stopped for the night but won’t stop again . The reception lady was very friendly. Even if she was going home as it was very late she helped us find our room

2/10 Terrible

shahzad

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty bathroom and the room was very small
Stayed 1 night in Jun 2022
Response from La réception on Jul 7, 2022
bonjour nous sommes désolé de la mauvaise expérience dans notre hotel cordialement

10/10 Excellent

Louise Crook

Stayed 1 night in Apr 2022

8/10 Good

Richard

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
Perfectly adequate for the price but, disappointingly, there were no towels or soap.
Stayed 1 night in Feb 2022

4/10 Poor

Desley

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
The room smelt - bathroom smelt damp while the room itself could have been something else ?urine, there were stains all over the carpet (and the carpet of the hallways of the hotel), splash marks on the wall. Bed and pillows comfortable. I would not stay here again. Location handy to motor way.
Stayed 1 night in Nov 2021
Response from lila on Nov 16, 2021
Cher Client, Nous sommes désolés que le service n'ait pas été à la hauteur de vos attentes, et nous vous prions d'accepter nos sincères excuses. Les hôtels Formule 1 sont désireux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux. Soyez assuré que les mesures nécessaires seront mises en œuvre afin d'améliorer la qualité des prestations évoquées. C'est pourquoi une campagne de rénovation est prévue cet hiver. De nouveau, nous vous remercions pour vos commentaires

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020
Response from lila on Aug 12, 2020
Madame, Monsieur, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel.Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Madame, Monsieur, nos salutations distinguées. Dear, We thank you for the notice you left on our hotel.We are delighted that you enjoyed your stay and look forward to seeing you again very soon.Please accept, Madam, Sir, our best regards. Bonjour Madame, Je vous remercie d'avoir séjourné dans notre établissement et d'avoir pris le temps de nous laisser un commentaire car votre avis compte pour nous. Notre hôtel sera rénové prochainement. Nous nous excusons et nous efforçons sans cesse d'améliorer nos prestations et le service que nous offrons à nos clients. En espérant sincèrement vous accueillir de nouveau dans notre établissement. Veuillez agréer Madame, nos respectueuses salutations. La Réception Hello Madam, Thank you for staying in our establishment and for taking the time to leave us a comment because your opinion matters to us. Our hotel will be renovated soon. We apologize and constantly strive to improve our services and the service we offer to our customers. We sincerely hope to welcome you back to our establishment. Please accept Madam , our respectful greetings . The reception

6/10 Okay

neville

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Premier Classe/F1 Tinqeux
I did not realise when booking that this was the former Premier Classe Tinqueux where I have stayed previously many times. HOWEVER the hotel has fallen into disrepair. The room looked tired, the carpet filthy, marks on the walls. In fact, depressing. However the bed was very comfortable, and the young receptionist very welcoming.
Stayed 1 night in Mar 2020
Response from PE on May 16, 2020
Hello Gentelemen , Thank you for staying in our establishment and for taking the time to leave us a comment because your opinion matters to us. Our hotel will be renovated soon. We apologize and constantly strive to improve our services and the service we offer to our customers. We sincerely hope to welcome you back to our establishment. Please accept Madam, our respectful greetings. The reception

8/10 Good

barry

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2020
Response from La direction on Feb 5, 2020
Nous sommes ravie que votre séjour ce soit bien passé et que les prestations vous aient convenues. Cordialement

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019
Response from . on Feb 14, 2020
Bonjour Madame, Je vous remercie d'avoir séjourné dans notre établissement et d'avoir prit le temps de nous laisser un commentaire car votre avis compte pour nous. Notre hôtel sera rénové prochainement. Nous nous excusons et nous efforçons sans cesse d'améliorer nos prestations et le service que nous offrons à nos clients. En espérant sincèrement vous accueillir de nouveau dans notre établissement. Veuillez agréer Madame, nos respectueuses salutations. La Réception

8/10 Good

Sam

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2019
Response from La direction on Feb 5, 2020
Nous sommes ravie que votre séjour ce soit bien déroulé et que les prestations vous aient convenues. Cordialement

8/10 Good

Roger

Liked: Staff & service, room comfort
Old carpets,corridor smelled of smoke,think there where Eastern Europeans living there on the cheap,but you get what you pay for
Stayed 1 night in Sep 2019

2/10 Terrible

Khalil

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
TV
Faulty lights
Damp
Stayed 1 night in Aug 2019

8/10 Good

Eric

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Tired but comfortable, with friendly staff.
The hotel is ideally situated for the motorway and close to the town, a wide range of shops are closeby, and McDonalds is not far too. The hotel is a bit tired and could do with a refurbish, however the place was quiet and comfortable and we had a good night's sleep. The staff are friendly and helpful - they speak english too if you wish.
Stayed 1 night in Aug 2019

2/10 Terrible

Nicolas

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service
Stayed 1 night in Jul 2019

4/10 Poor

Verified traveler

Business traveler
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
when check in the staff very rude don't know how to welcome guest.
Stayed 2 nights in Jul 2019

4/10 Poor

Craig

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

2/10 Terrible

Tom, Uk

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
An absolute disgrace
The first room was dirty with curtains hanging off the runners the second room was tiny the shower Had no extracter just a hole with wires and the shower had to be held as the fixtures did not work, both rooms had dirty carpets and dirty walls. The staff seemed incompetent and cared even less, in forty years of traveling around the world this has to be the worst hotel I’ve ever stayed in, if I hadn’t payed up front I would have walked.
Stayed 1 night in Sep 2018

6/10 Okay

Verified traveler

Hotel
Basic room but OK for one night stay. Breakfast very basic.
Stayed 1 night in Aug 2018

2/10 Terrible

Verified traveler

Awful forgettable experience
Awful place the lobby was dirty. The room was worse dirty walls filthy carpet and smelled stale. Breakfast was disappointing and not even plates had to eat croissants etc off napkins. Not recommended nor will stay here again.
Stayed 1 night in Aug 2018

6/10 Okay

jer, uk

Liked: Staff & service
Overnight ..,
Ok for a overnight stop, needs new carpets and fittings.
Stayed 1 night in Aug 2018

6/10 Okay

miss

Liked: Staff & service
Stayed 1 night in Aug 2018

6/10 Okay

Verified traveler

Basic hotel. Ok for 1 night stopover.
Stayed here for 1 night two years running as only hotel I could get with a family room on a Saturday night. Its fine for 1 night. Bathroom smelt terrible. Of damp and drains. Last year was the same.
Stayed 1 night in Aug 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad experience
Dirty rooms no air con the staff was very unhelpful and rude
Stayed 1 night in Aug 2018

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Good location, easy to find just off motorway. Reasonably priced with WiFi
Stayed 1 night in Aug 2018

6/10 Okay

Amy, Idaho

Liked: Staff & service
Disliked: Room comfort
The room for four was so small you could not move. It was smaller that an inside cabin on a cruise ship and those are small!
Stayed 1 night in Jul 2018

4/10 Poor

Belinda

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Staff great. Room clean but no air con and tiny window. 4 people in one room was unbearable in the heat. We could not sleep. Please install air con. Breakfast very good.
Stayed 1 night in Jun 2018

6/10 Okay

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Night revellers
I booked in April, to find that on the day of arrival my request for ground floor room denied. On arrival no ground floor rooms available but seemed a lot of young people were occupying them. As I am 80, with a dog in tow, did not relish lugging me and luggage up 2 flights I’d stairs. Although given a room close by it was over the entrance and I was ‘entertained’ until 1.15 am by noisy guests!! Did not appreciate after a 7.15 start to drive from Cardiff to arrive at Reims - long drive for anyone! My journey was to Les Gets in the Alps and my disturbed sleep accounted for a difficult journey onward. Not a happy bunny!! I hope that on my return my stay in Dijon and then Coqueille will be more pleasant!!
Stayed 1 night in Jun 2018

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Convenient from motorway
Hotel was tired and in need of refurb bed was not comfortable pillows totally uncomfortable
Stayed 1 night in May 2018

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stopover in the middle of the Reims motorway
We got a bargain price so that was very good. The room was nice but a bit tired and the breakfast looked very good.There was a very good Boulangere very close at hand which offerred a high class but dearer breakfast. We used the opportunity to nip into the huge Carrefour adjacent and we had a very cheap breakfast there.

10/10 Excellent

Gayna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Very comfortable nice bathroom good breakfast friendly staff

6/10 Okay

Mike, milton keynes

Disliked: Cleanliness, room comfort
Room was not clean.
Room was not clean old contact lenses on the floor. But it is low cost stop over on route.
Stayed 1 night in Dec 2017

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay
We enjoyed our stay. Sheets were perfect. On the carpet in the room there were ugly spots where a previous guest had dropped some liquid.
Stayed 1 night in Dec 2017

6/10 Okay

Gareth, Coventry

Liked: Cleanliness, staff & service, property conditions & facilities
Cheap and clean
A good, cheap option when travelling through France.
Stayed 1 night in Sep 2017

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Overnight stop
Perfect for an overnight stop on our way home from southern France. If anything the breakfast could have more choice and if it pushed the price of it up a bit, so be it.
Stayed 1 night in Aug 2017

6/10 Okay

John, Nottm

Liked: Cleanliness, staff & service
Summer stop over
Room was clean, tidy and comfortable. Only negatives were the drainage smell in the bathroom and some inconsiderate guests in the car park leaving early in the morning. Overall this hotel offers value for money (and allowed our pet dog to stay)
Stayed 1 night in Aug 2017

4/10 Poor

joannea, County Durham,UK

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Cheap stop over as F1 was fully booked
Easy & helpful check in, breakfast cheap & sufficient but the rooms were far too small& hot!! There appeared to be Eastern Europeans living on the lower floor as they were there at the beginning of our holiday & end (used this hotel twice)! They sat outside all day & evening chatting & SHOUTING at each other!!! I will book Ibis next time, never this one.
Stayed 1 night in Aug 2017