Exterior

Reviews of Comfort Suites

2.5 out of 5
Comfort Suites
2463 US 41 W, Marquette, MI

Reviews

9.2

Wonderful

Rating 10 - Excellent. 405 out of 643 reviews" "
Rating 8 - Good. 181 out of 643 reviews" "
Rating 6 - Okay. 44 out of 643 reviews" "
Rating 4 - Poor. 10 out of 643 reviews" "
Rating 2 - Terrible. 3 out of 643 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kris

Traveled with partner
Liked: Amenities
Great, clean place
Stayed 1 night in Mar 2024
Response from Amelia Leanna Guest Services Manager on Mar 18, 2024
Dear Kris,Thank you for taking the time to review your stay with us in Marquette. I'm pleased to see that you had a pleasant and enjoyable experience with us. Thank you for choosing us and we hope to see you again soon!

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Amelia Leanna Guest Services Manager on Mar 12, 2024
Dear Bradley,Thank you for taking the time to review your stay with us in Marquette. I'm pleased to see that you had a pleasant and enjoyable experience with us. Thank you for choosing us and we hope to see you again soon!

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 2 nights in Feb 2024
Response from Amelia Leanna Guest Services Manager on Mar 7, 2024
Dear Catherine,Thank you for taking the time to review your stay with us in Marquette. I'm pleased to see that you had a pleasant and enjoyable experience with us. Thank you for choosing us and we hope to see you again soon!

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds, nice facilities!
Stayed 1 night in Feb 2024
Response from Becky Nadeau - AGM on Feb 20, 2024
Dear Thomas,Thank you for taking a few moments to respond and complete our Guest Survey regarding your recent stay at our hotel. Our goal at the Comfort Suites is to not only meet the needs of our guests but to go above and beyond to exceed your expectations. We strive to make your stay as pleasant and comfortable as possible.We're glad to hear that you overall enjoyed your stay with us. We take each and every survey we receive to heart and we are happy to have been part of your travels.Your feedback is extremely valuable to us and we will utilize each response by continuing to focus on making each and every guest experience exceptional. We hope to be of service to you in the future.Sincerely,Becky NadeauAssistant General MangerComfort Suites

10/10 Excellent

Sheila

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 2 nights in Feb 2024
Response from Amelia Leanna Guest Services Manager on Feb 12, 2024
Dear Sheila,Thank you for taking the time to review your stay with us in Marquette. I'm pleased to see that you had a pleasant and enjoyable experience with us. Thank you for choosing us and we hope to see you again soon!

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Amelia Leanna Guest Services Manager on Feb 8, 2024
Dear Kristen,Thank you for taking the time to review your stay with us in Marquette. I'm pleased to see that you had a pleasant and enjoyable experience with us. Thank you for choosing us and we hope to see you again soon!

8/10 Good

Chelsea

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were comfy!! Nice big breakfast
Stayed 1 night in Feb 2024
Response from Amelia Leanna Guest Services Manager on Feb 6, 2024
Dear Chelsea,Thank you for taking the time to review your stay with us in Marquette. I'm pleased to see that you had a pleasant and enjoyable experience with us. Thank you for choosing us and we hope to see you again soon!

10/10 Excellent

Peggy

Traveled with family
Great service, wonderful and friendly staff.
Stayed 2 nights in Jan 2024
Response from Amelia Leanna Guest Services Manager on Jan 29, 2024
Dear Peggy,Thank you for taking a few moments to respond and complete our Guest Survey regarding your recent stay at our hotel. Our goal at Comfort Suites is to not only meet the needs of our guests but to go above and beyond to exceed your expectations. We strive to make your stay as pleasant and comfortable as possible. I'm glad to hear you had a good experience during your stay with us! We take each and every survey we receive to heart and when we see surveys such as yours it reminds us why we are all here! We love to serve our guests! We are happy to have been part of your travels. Your feedback is extremely valuable to us and we will utilize each response by continuing to focus on making each and every guest experience exceptional. We hope to be of service to you in the future.

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service
Response from Amelia Leanna Guest Services Manager on Jan 30, 2024
Dear Ruth,Thank you for taking the time to review your stay with us in Marquette. I'm pleased to see that you had a pleasant and enjoyable experience with us. Thank you for choosing us and we hope to see you again soon!

2/10 Terrible

Heather

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness
We got home and my husband and I both had bedbug bites. I am grossed out and now freaking out that and hoping none came with us. Gross. We were in room 235
Stayed 1 night in Jan 2024
Response from Becky Nadeau - AGM on Jan 26, 2024
Dear Heather,Thank you for taking a few moments to complete our Guest Survey. Our goal here at the Comfort Suites is to not only meet the needs of each and every guest we serve, but to go above and beyond to exceed your expectations and to make your stay as pleasant and comfortable as possible. I apologize that your experience with us was anything less than exceptional.Please know that your feedback is extremely valuable to us. We take all of the suggestions and comments we receive into consideration as they assist us in improving our services and property on a daily basis. In addition, please know that your comments and issues will be addressed.It is our hope that you will give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.Sincerely,Becky NadeauAssistant General ManagerComfort Suites

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Always a comfortable place to stay when we need to be in Marquette.
Stayed 1 night in Dec 2023
Response from Amelia Leanna Guest Services Manager on Jan 18, 2024
Dear Mary,Thank you for taking a few moments to respond and complete our Guest Survey regarding your recent stay at our hotel. Our goal at Comfort Suites is to not only meet the needs of our guests but to go above and beyond to exceed your expectations. We strive to make your stay as pleasant and comfortable as possible. I'm glad to hear you had a good experience during your stay with us! We are happy to have been part of your travels. Your feedback is extremely valuable to us and we will utilize each response by continuing to focus on making each and every guest experience exceptional. We hope to be of service to you in the future.

10/10 Excellent

kristen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very clean, staff was excellent, and the pool area was perfect. I will definitely stay here again in the near future.
Stayed 2 nights in Dec 2023
Response from Becky Nadeau - AGM on Dec 29, 2023
Dear Kristen,Thank you for taking a few moments to respond and complete our Guest Survey regarding your recent stay at our hotel. Our goal at the Comfort Suites is to not only meet the needs of our guests but to go above and beyond to exceed your expectations. We strive to make your stay as pleasant and comfortable as possible. We're glad to hear that you overall enjoyed your stay with us. We take each and every survey we receive to heart and we are happy to have been part of your travels. Your feedback is extremely valuable to us and we will utilize each response by continuing to focus on making each and every guest experience exceptional. We hope to be of service to you in the future.Sincerely,Becky NadeauAssistant General ManagerComfort Suites

10/10 Excellent

Daniel

Stayed 2 nights in Dec 2023
Response from Amelia Leanna Guest Services Manager on Dec 26, 2023
Dear Daniel,Thank you for taking a few moments to respond and complete our Guest Survey regarding your recent stay at our hotel. Our goal at Comfort Suites is to not only meet the needs of our guests but to go above and beyond to exceed your expectations. We strive to make your stay as pleasant and comfortable as possible. I'm glad to hear you had a good experience during your stay with us! We hope to be of service to you in the future.

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Amelia Leanna Guest Services Manager on Dec 20, 2023
Dear Kevin,Thank you for taking a few moments to respond and complete our Guest Survey regarding your recent stay at our hotel. Our goal at Comfort Suites is to not only meet the needs of our guests but to go above and beyond to exceed your expectations. We strive to make your stay as pleasant and comfortable as possible. I'm glad to hear you had a good experience during your stay with us! We take each and every survey we receive to heart and when we see surveys such as yours it reminds us why we are all here! We love to serve our guests! We are happy to have been part of your travels. We hope to be of service to you in the future.

10/10 Excellent

Paul

Business traveler
Liked: Amenities
Room was very nice , clean great pool and hot tub.
Stayed 2 nights in Dec 2023
Response from Amelia Leanna Guest Services Manager on Dec 20, 2023
Dear Paul,Thank you for taking a few moments to respond and complete our Guest Survey regarding your recent stay at our hotel. Our goal at Comfort Suites is to not only meet the needs of our guests but to go above and beyond to exceed your expectations. We strive to make your stay as pleasant and comfortable as possible. I'm glad to hear you had a good experience during your stay with us! We hope to be of service to you in the future.

10/10 Excellent

Sharon

Traveled with family
Liked: Cleanliness, staff & service
enjoyed our 2 days especially the breakfast buffet, Room were clean,
Stayed 2 nights in Dec 2023
Response from Becky Nadeau - AGM on Dec 19, 2023
Dear Sharon,Thank you for taking a few moments to respond and complete our Guest Survey regarding your recent stay at our hotel. Our goal at the Comfort Suites is to not only meet the needs of our guests but to go above and beyond to exceed your expectations. We strive to make your stay as pleasant and comfortable as possible.We're glad to hear that you overall enjoyed your stay with us. We take each and every survey we receive to heart and we are happy to have been part of your travels.Your feedback is extremely valuable to us and we will utilize each response by continuing to focus on making each and every guest experience exceptional. We hope to be of service to you in the future.Sincerely,Becky NadeauAssistant General ManagerComfort Suites

10/10 Excellent

Vhida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent thank you.
Stayed 3 nights in Dec 2023
Response from Becky Nadeau - AGM on Dec 13, 2023
Dear Vhida,Thank you for taking a few moments to respond and complete our Guest Survey regarding your recent stay at our hotel. Our goal at the Comfort Suites is to not only meet the needs of our guests but to go above and beyond to exceed your expectations. We strive to make your stay as pleasant and comfortable as possible.We're glad to hear that you overall enjoyed your stay with us. We take each and every survey we receive to heart and we are happy to have been part of your travels. Your feedback is extremely valuable to us and we will utilize each response by continuing to focus on making each and every guest experience exceptional. We hope to be of service to you in the future.Sincerely,Becky NadeauAssistant General ManagerComfort Suites

10/10 Excellent

Jen

Stayed 2 nights in Nov 2023
Response from Amelia Leanna Guest Services Manager on Dec 20, 2023
Dear Jen,Thank you for taking a few moments to respond and complete our Guest Survey regarding your recent stay at our hotel. Our goal at Comfort Suites is to not only meet the needs of our guests but to go above and beyond to exceed your expectations. We hope to be of service to you in the future.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Very clean, and comfortable. Absolutely no complaints!
Stayed 2 nights in Nov 2023
Response from Amelia Leanna Guest Services Manager on Nov 22, 2023
Thank you for taking a few moments to respond and complete our Guest Survey regarding your recent stay at our hotel. Our goal at Comfort Suites is to not only meet the needs of our guests but to go above and beyond to exceed your expectations. We strive to make your stay as pleasant and comfortable as possible. I'm glad to hear you had a good experience during your stay with us! We take each and every survey we receive to heart and when we see surveys such as yours it reminds us why we are all here! We love to serve our guests! We are happy to have been part of your travels. Your feedback is extremely valuable to us and we will utilize each response by continuing to focus on making each and every guest experience exceptional. We hope to be of service to you in the future.

10/10 Excellent

Greg

Room was fantastic and the staff even better!!
Stayed 1 night in Nov 2023
Response from Amelia Leanna Guest Services Manager on Nov 7, 2023
Dear Greg,Thank you for taking the time to respond to our survey. We thank you for your kind words and positive feedback!We hope to see you again soon.

10/10 Excellent

Mark

Traveled with partner
Close to everything in town
Stayed 1 night in Oct 2023
Response from Amelia Leanna Guest Services Manager on Nov 7, 2023
Dear Mark,Thank you for taking a few moments to respond and complete our Guest Survey regarding your recent stay at our hotel. Our goal at Comfort Suites is to not only meet the needs of our guests but to go above and beyond to exceed your expectations. We strive to make your stay as pleasant and comfortable as possible. I'm glad to hear you had a good experience during your stay with us! We take each and every survey we receive to heart and when we see surveys such as yours it reminds us why we are all here! We love to serve our guests! We are happy to have been part of your travels. Your feedback is extremely valuable to us and we will utilize each response by continuing to focus on making each and every guest experience exceptional. We hope to be of service to you in the future.

10/10 Excellent

susan

Liked: Cleanliness, staff & service, property conditions & facilities
Very beautiful area and accommodations were excellent! Felt very comfortable and relaxed. Loved that they provided breakfast. Excellent!
Stayed 2 nights in Oct 2023
Response from Amelia Leanna Guest Services Manager on Nov 5, 2023
Dear Susan,We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. I'm so pleased to see that you had a pleasant and enjoyable stay with us while you were in Marquette.

10/10 Excellent

Aaron

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay in Marquette
We had a Family Suite with two king beds and a double sofa bed. It was clean and comfortable. Breakfast was fresh and hot. Check-in and out was a breeze. Having the restaurant on site was also a nice thing so we didn't have to travel out for dinner upon arrival. If I could change anything, it would be to have body wash, shampoo and conditioner in the pump dispensers in the shower. When you have a family of 5 the little sample bottles don't go as far. We do pack our own extra along and that's a wish, not a complaint as this property is great!
Stayed 1 night in Oct 2023
Response from Amelia Leanna Guest Services Manager on Oct 23, 2023
Dear Aaron,Thank you for taking the time to review your stay with us in Marquette. I'm pleased to see that you had a pleasant and enjoyable experience with us. Thank you for choosing us and we hope to see you again soon!

10/10 Excellent

Bo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sweet stay
Short stay but very convenient close to restaurant and shopping
Stayed 1 night in Oct 2023
Response from Becky Nadeau - AGM on Oct 20, 2023
Dear Bo,Thank you for taking a few moments to respond and complete our Guest Survey regarding your recent stay at our hotel. Our goal at the Comfort Suites is to not only meet the needs of our guests but to go above and beyond to exceed your expectations. We strive to make your stay as pleasant and comfortable as possible.We're glad to hear that you overall enjoyed your stay with us. We take each and every survey we receive to heart and we are happy to have been part of your travels.Your feedback is extremely valuable to us and we will utilize each response by continuing to focus on making each and every guest experience exceptional. We hope to be of service to you in the future.Sincerely,Becky NadeauAssistant General ManagerComfort Suites

8/10 Good

Joshua

Stayed 1 night in Oct 2023
Response from Becky Nadeau - AGM on Oct 17, 2023
Dear Joshua,Our goal at Comfort Suites is to not only meet the needs of our guests but to go above and beyond to exceed your expectations. We strive to make your stay as pleasant and comfortable as possible.We're glad to hear that you overall enjoyed your stay with us. We take each and every survey we receive to heart and we are happy to have been part of your travels.Your feedback is extremely valuable to us and we will utilize each response by continuing to focus on making each and every guest experience exceptional.We hope to see you again soon.Sincerely,Becky NadeauAssistant General ManagerComfort Suites

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed on the third floor which was quiet. The room was well maintained and very clean. Included breakfast was fulsome.
Stayed 1 night in Oct 2023
Response from Becky Nadeau - AGM on Oct 13, 2023
Dear David,Thank you for taking a few moments to respond and complete our Guest Survey regarding your recent stay at our hotel. Our goal at the Comfort Suites is to not only meet the needs of our guests but to go above and beyond to exceed your expectations. We strive to make your stay as pleasant and comfortable as possible.We're glad to hear that you overall enjoyed your stay with us. We take each and every survey we receive to heart and we are happy to have been part of your travels.Your feedback is extremely valuable to us and we will utilize each response by continuing to focus on making each and every guest experience exceptional. We hope to be of service to you in the future.Sincerely,Becky NadeauAssistant General ManagerComfort Suites

10/10 Excellent

Mirsada

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023
Response from Becky Nadeau - AGM on Oct 10, 2023
Dear Mirsada,Thank you for taking a few moments to respond and complete our Guest Survey regarding your recent stay at our hotel. Our goal at Comfort Suites is to not only meet the needs of our guests but to go above and beyond to exceed your expectations. We strive to make your stay as pleasant and comfortable as possible.We're glad to hear that you overall enjoyed your stay with us. We take each and every survey we receive to heart and we are happy to have been part of your travels. Your feedback is extremely valuable to us and we will utilize each response by continuing to focus on making each and every guest experience exceptional. We hope to be of service to you in the future.

10/10 Excellent

Laura

Traveled with group
Very nice property. Good breakfast, all the staff were so friendly and helpful. Parking was easy and the little restaurant just across the parking lot was also bargain.
Stayed 1 night in Oct 2023
Response from Becky Nadeau - AGM on Oct 6, 2023
Dear Laura,Thank you for taking a few moments to respond and complete our Guest Survey regarding your recent stay at our hotel. Our goal at Comfort Suites is to not only meet the needs of our guests but to go above and beyond to exceed your expectations. We strive to make your stay as pleasant and comfortable as possible.We're glad to hear overall you had a good experience during your stay with us. We take each and every survey we receive to heart and we are happy to have been part of your travels.Your feedback is extremely valuable to us and we will utilize each response by continuing to focus on making each and every guest experience exceptional. We hope to be of service to you in the future.Sincerely,Becky NadeauAssistant General ManagerComfort Suites

10/10 Excellent

sheryl

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Becky Nadeau - AGM on Oct 5, 2023
Dear sheryl,Thank you for taking a few moments to respond and complete our Guest Survey regarding your recent stay at our hotel. Our goal at Comfort Suites is to not only meet the needs of our guests but to go above and beyond to exceed your expectations. We strive to make your stay as pleasant and comfortable as possible.We're glad to hear overall you had a good experience during your stay with us. We take each and every survey we receive to heart and we are happy to have been part of your travels.Your feedback is extremely valuable to us and we will utilize each response by continuing to focus on making each and every guest experience exceptional. We hope to be of service to you in the future.Sincerely,Becky NadeauAssistant General ManagerComfort Suites

10/10 Excellent

Neal

Stayed 1 night in Oct 2023
Response from Amelia Leanna Guest Services Manager on Oct 23, 2023
Dear Neal,Thank you for taking the time to review your stay with us in Marquette. I'm pleased to see that you had a pleasant and enjoyable experience with us. Thank you for choosing us and we hope to see you again soon!

10/10 Excellent

Edward

Stayed 1 night in Sep 2023
Response from Amelia Leanna Guest Services Manager on Oct 22, 2023
Dear Edward,Thank you for taking the time to review your stay with us in Marquette. I'm pleased to see that you had a pleasant and enjoyable experience with us. Thank you for choosing us and we hope to see you again soon!

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay. Bathroom actually has LIGHTS, so I can see how well I've shaved. Wished more hotels put lights in their bathrooms. . . Restaurant in front of the hotel is very nice for dinner/lunch as well. Don't skip it.
Stayed 1 night in Sep 2023
Response from Amelia Leanna Guest Services Manager on Sep 28, 2023
Dear Christopher,Thank you for taking a few moments to respond and complete our Guest Survey regarding your recent stay at our hotel. Our goal at the Comfort Suites in Marquette is to not only meet the needs of our guests but to go above and beyond to exceed your expectations. We strive to make your stay as pleasant and comfortable as possible. We’re glad to hear that overall you had a good experience during your stay with us. We take each and every survey we receive to heart, and we are happy to have been part of your travels. Your feedback is extremely valuable to us, and we will utilize each response by continuing to focus on making each and every guest’s experience exceptional.We hope to be of service to you in the future.

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place. Room very updated, clean and large.
Stayed 2 nights in Sep 2023
Response from Amelia Leanna Guest Services Manager on Sep 26, 2023
Dear Melissa,We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. I'm so pleased to see that you had a pleasant and enjoyable stay with us while you were in Marquette. We hope to see you again!

10/10 Excellent

michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean. Super comfortable bed. Large pool and hot tub.
Stayed 1 night in Sep 2023
Response from Amelia Leanna Guest Services Manager on Sep 26, 2023
Dear Michelle,We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. I'm so pleased to see that you had a pleasant and enjoyable stay with us while you were in Marquette. We hope to see you again!

10/10 Excellent

Leland

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the family suite
Stayed 1 night in Sep 2023
Response from Amelia Leanna Guest Services Manager on Sep 24, 2023
Thank you for taking a few moments to respond and complete our Guest Survey regarding your recent stay at our hotel. Our goal at the Comfort Suites is to not only meet the needs of our guests but to go above and beyond to exceed your expectations. We strive to make your stay as pleasant and comfortable as possible. We’re glad to hear that overall you had a good experience during your stay with us. We take each and every survey we receive to heart, and we are happy to have been part of your travels. Your feedback is extremely valuable to us, and we will utilize each response by continuing to focus on making each and every guest’s experience exceptional. We hope to be of service to you in the future.

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Amelia Leanna Guest Services Manager on Sep 24, 2023
Dear Charles,Thank you for taking a few moments to respond and complete our Guest Survey regarding your recent stay at our hotel. Our goal at the Comfort Suites is to not only meet the needs of our guests but to go above and beyond to exceed your expectations. We strive to make your stay as pleasant and comfortable as possible. We’re glad to hear that overall you had a good experience during your stay with us. We take each and every survey we receive to heart, and we are happy to have been part of your travels. Your feedback is extremely valuable to us, and we will utilize each response by continuing to focus on making each and every guest’s experience exceptional. We hope to be of service to you in the future.

10/10 Excellent

Chad

Stayed 1 night in Sep 2023
Response from Becky Nadeau - AGM on Oct 6, 2023
Dear Chad,Thank you for taking a few moments to respond and complete our Guest Survey regarding your recent stay at our hotel. Our goal at the Comfort Suites is to not only meet the needs of our guests but to go above and beyond to exceed your expectations. We strive to make your stay as pleasant and comfortable as possible.We're glad to hear overall you had a good experience during your stay with us. We take each and every survey we receive to heart and we are happy to have been part of your travels.Your feedback is extremely valuable to us and we will utilize each response by continuing to focus on making each and every guest experience exceptional. We hope to be of service to you in the future.Sincerely,Becky NadeauAssistant General ManagerComfort Suites

10/10 Excellent

Charo

Stayed 1 night in Sep 2023
Response from Amelia Leanna Guest Services Manager on Sep 18, 2023
Thank you for taking the time to review your stay with us in Marquette. I'm pleased to see that you had a pleasant and enjoyable experience with us. Thank you for choosing us and we hope to see you again soon!

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good first impression, clean hotel , spacious room, price little to steep for the season, friendly staff, and good morning breakfast.
Stayed 2 nights in Sep 2023
Response from Amelia Leanna Guest Services Manager on Sep 12, 2023
Thank you for taking the time to review your stay with us in Marquette. I'm pleased to see that you had a pleasant and enjoyable experience with us. Thank you for choosing us and we hope to see you again soon!

10/10 Excellent

judith

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating
Stayed 1 night in Sep 2023
Response from Becky Nadeau - AGM on Sep 11, 2023
Dear Judith,Thank you for taking a few moments to respond and complete our Guest Survey regarding your recent stay at our hotel. Our goal at Comfort Suites is to not only meet the needs of our guests but to go above and beyond to exceed your expectations. We strive to make your stay as pleasant and comfortable as possible.We're glad to hear overall you had a good experience during your stay with us. We take each and every survey we receive to heart and we are happy to have been part of your travels.Your feedback is extremely valuable to us and we will utilize each response by continuing to focus on making each and every guest experience exceptional. We hope to be of service to you in the future.Sincerely,Becky NadeauAssistant General ManagerComfort Suites

10/10 Excellent

Morris Langworthy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay. Nice place. Nice staff
Stayed 2 nights in Sep 2023
Response from Becky Nadeau - AGM on Sep 11, 2023
Dear Morris,Thank you for taking a few moments to respond and complete our Guest Survey regarding your recent stay at our hotel. Our goal at Comfort Suites is to not only meet the needs of our guests but to go above and beyond to exceed your expectations. We strive to make your stay as pleasant and comfortable as possible.We're glad to hear overall you had a good experience during your stay with us. We take each and every survey we receive to heart and we are happy to have been part of your travels.Your feedback is extremely valuable to us and we will utilize each response by continuing to focus on making each and every guest experience exceptional. We hope to be of service to you in the future.Sincerely,Becky NadeauAssistant General ManagerComfort Suites

8/10 Good

Deborah, De Pere

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Decent. We were only there for 11 hours.
Stayed 1 night in Aug 2023
Response from Amelia Leanna Guest Services Manager on Sep 5, 2023
Thank you for taking the time to review your stay with us in Marquette. I'm pleased to see that you had a pleasant and enjoyable experience with us. Thank you for choosing us and we hope to see you again soon!

6/10 Okay

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023
Response from Amelia Leanna Guest Services Manager on Sep 5, 2023
Thank you for taking the time to review your stay with us in Marquette. I'm pleased to see that you had a pleasant and enjoyable experience with us. Thank you for choosing us and we hope to see you again soon!

10/10 Excellent

Lisa

Stayed 1 night in Aug 2023
Response from Amelia Leanna Guest Services Manager on Sep 18, 2023
Thank you for taking the time to review your stay with us in Marquette. I'm pleased to see that you had a pleasant and enjoyable experience with us. Thank you for choosing us and we hope to see you again soon!

10/10 Excellent

joe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and accommodating
Stayed 3 nights in Aug 2023
Response from Amelia Leanna Guest Services Manager on Aug 25, 2023
Thank you for taking a few moments to respond and complete our Guest Survey regarding your recent stay at our hotel. Our goal at Comfort Suites is to not only meet the needs of our guests but to go above and beyond to exceed your expectations. We strive to make your stay as pleasant and comfortable as possible. I'm glad to hear you had a good experience during your stay with us! We are happy to have been part of your travels. Your feedback is extremely valuable to us and we will utilize each response by continuing to focus on making each and every guest experience exceptional. We hope to be of service to you in the future.

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely friendly and welcoming staff.
Stayed 1 night in Aug 2023
Response from Amelia Leanna Guest Services Manager on Aug 25, 2023
Thank you for taking a few moments to respond and complete our Guest Survey regarding your recent stay at our hotel. Our goal at Comfort Suites is to not only meet the needs of our guests but to go above and beyond to exceed your expectations. We strive to make your stay as pleasant and comfortable as possible. I'm glad to hear you had a good experience during your stay with us! We love to serve our guests! We are happy to have been part of your travels. Your feedback is extremely valuable to us and we will utilize each response by continuing to focus on making each and every guest experience exceptional. We hope to be of service to you in the future.

8/10 Good

LaDawn

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable hotel. Only issue was a bright outdoor light shining directly into our hotel room at night. Window coverings did not fully close and we could not keep the light from shining into our faces during the night.
Stayed 1 night in Aug 2023
Response from Amelia Leanna Guest Services Manager on Aug 22, 2023
Hello LaDawn,Thank you for taking the time to review your stay with us in Marquette. I'm pleased to see that you had a pleasant experience with us. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you for choosing us and we hope to see you again soon!

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff member Ben was excellent.
Stayed 1 night in Aug 2023
Response from Amelia Leanna Guest Services Manager on Aug 21, 2023
Dear Matthew, Thank you for taking the time to review your stay with us in Marquette. I'm pleased to see that you had a pleasant and enjoyable experience with us. We strive to provide excellent customer service to all of our guests, so I'm very happy Ben was able to do just that for you. I will pass along your kind words.Thank you for choosing us and we hope to see you again soon!

10/10 Excellent

Darryl

Traveled with family
Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023
Response from Amelia Leanna Guest Services Manager on Aug 21, 2023
Dear Darryl,Thank you for taking the time to review your stay with us in Marquette. I'm pleased to see that you had a pleasant and enjoyable experience with us. Thank you for choosing us and we hope to see you again soon!

8/10 Good

Ricardo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to shopping,dining, and adventures.
Stayed 3 nights in Aug 2023
Response from Amelia Leanna Guest Services Manager on Aug 18, 2023
Thank you for taking the time to review your stay with us in Marquette. I'm pleased to see that you had a pleasant and enjoyable experience with us. Thank you for choosing us and we hope to see you again soon!