Ratings based on 219 Verified Reviews

4.4 out of 5
96% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by Rachel

Posted Jan 3, 2017 on Hotels
Comment from Hotel Management
Jan 9, 2017 by General Manager, Hotel Management
Thank you for your review. I am glad you enjoyed your stay with us. We pride ourselves on giving our guests the best on every visit. We hope to be of service to you again in the future. Thank you for being our guests.
5 out of 5
by A verified traveler

Posted Jan 3, 2017 on Hotels
The staff was very friendly and welcoming. We had a clogged toilet that they promptly came to unplug. I was a little surprised they didn't clean the toilet afterwards
Comment from Hotel Management
Jan 9, 2017 by General Manager, Hotel Management
Thank you for your review. I am very happy to read that our staff did such a great job in serving you. I am very proud of the dedication our staff has to our guests. Thank you for staying with us. We hope to see you again in the future.
4 out of 5
by A verified traveler

Posted Dec 14, 2016 on Hotels
Comment from Hotel Management
Dec 20, 2016 by General Manager, Hotel Management
Thank you for taking a moment to rate your recent stay with us. I am very happy to see from your score that you enjoyed your stay. We hope to be of service to you again in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 26, 2016 on Orbitz
Our favorite hotel for our annual visit to Marquette. Clean!
Comment from Hotel Management
Nov 29, 2016 by Brian Jensen, Hotel Management
Thank you for staying with us. We appreciate that we are your go to hotel in Marquette. We will continue to provide you with the superior service you have become accustom to receiving. Thank you
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 11, 2016
The rooms are large and give you plenty of room to move, that includes the bathroom! Very clean and comfortable bed. This was my second stay there and I will stay there again.
Comment from Hotel Management
Nov 29, 2016 by Brian Jensen, Hotel Management
Thank you for your review. I am very glad to read that you enjoyed your stay. We look forward to having you again in the future.
5 out of 5
by A verified traveler from Michigan

NMU scholarship visit

Posted Oct 31, 2016 on Hotels
very nice
Comment from Hotel Management
Nov 29, 2016 by General Manager, Hotel Management
Thank you for choosing to stay with us during your visit to Marquette. I hope that you enjoyed yourselves. We appreciate your comments and hope to see you again soon. Brian Jensen General Manager
5 out of 5
by A verified traveler

Very pleased

Posted Oct 27, 2016 on Hotels
Room was relaxing
Comment from Hotel Management
Oct 31, 2016 by General Manager, Hotel Management
Thank you for your feedback. We appreciate your comments. I am very happy that you found your accommodations comfortable and you enjoyed your stay. Thank you for being our guests.
5 out of 5
Recommended
for Everyone
by A verified traveler

Check-In

Posted Oct 7, 2016
Pros: Great service. A welcoming and very well informed receptionist. Quiet.
Cons: The pool was closed for servicing, something we did not expect.
Location: Presque Isle park is a gem located just north of the city center, on the southern shore of Lake Superior. It has a wonderful coastline trail.
Comment from Hotel Management
Oct 10, 2016 by Pamela, Guest Services Manager, Hotel Management
We apologize that you experienced issues during your stay with the pool. There are things that unexpectedly come up that we do not have control over. We worked as quickly as possible to fix the issue and reopen the pool when we could.
3 out of 5
by A verified traveler

Uncomfort Suite

Posted Sep 28, 2016
Pros: It was clean and comfortable
Cons: The lighting in the room was miserable
Location: This town is dead on a Sunday evening
We were supposed to get a discount for touring NMU, but the hotel wouldn't honor it because I booked thru Expedia and not with them directly. The clerk was apologetic but did nothing to help me out.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 19, 2016
Pros: The comfort of the beds and the clean room and bathroom.
Location: We were happy with the location. Easy access to downtown the NMU campus.
Had a very good experience and looking forward to more visits.
Comment from Hotel Management
Oct 10, 2016 by Pamela, Guest Services Manager, Hotel Management
Thank you for your comments, I am very happy you enjoyed your stay. We do the best to give the best to our guests.