Exterior
Check availability

Reviews of Quality Inn

2.5 out of 5
Quality Inn
1275 US Highway 41 West, Marquette, MI

Reviews

8.6

Excellent

Rating 10 - Excellent. 493 out of 1004 reviews" "
Rating 8 - Good. 358 out of 1004 reviews" "
Rating 6 - Okay. 91 out of 1004 reviews" "
Rating 4 - Poor. 35 out of 1004 reviews" "
Rating 2 - Terrible. 27 out of 1004 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Ava

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and friendly staff
Stayed 1 night in Apr 2024

10/10 Excellent

Leasia

Traveled with family
Liked: Staff & service, property conditions & facilities
I enjoyed the staff😁
Stayed 1 night in Apr 2024
Response from JEREMY on Apr 13, 2024
Hi Leasia, thank you for taking the time to leave us a review. We hope to see you again soon!

10/10 Excellent

Mike

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve stayed here many times and enjoy it each time! Rooms are clean, pool is always kept up and the breakfast is phenomenal
Stayed 2 nights in Apr 2024
Response from JEREMY on Apr 8, 2024
Hi Mike, thank you for taking the time to leave us a review. We hope to see you again soon!

10/10 Excellent

Laura

Liked: Amenities
Friendly staff, water, tea and coffee are available all day. I would stay again. Easy check-in.
Stayed 2 nights in Apr 2024
Response from JEREMY on Apr 8, 2024
Hi Laura, thank you for taking the time to leave us a review. We hope to see you again soon!

10/10 Excellent

Agnes

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from JEREMY on Apr 8, 2024
Hi Agnes, thank you for taking the time to leave us a review. We hope to see you again soon!

10/10 Excellent

jon

Traveled with partner, Traveled with pets
Easy and convenient
Stayed 1 night in Apr 2024
Response from JEREMY on Apr 6, 2024
Hi Jon, thank you for taking the time to leave us a review. We hope to see you again soon!

10/10 Excellent

Debra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. Had a nice breakfast. Workers were very friendly.
Stayed 1 night in Mar 2024
Response from JEREMY on Mar 31, 2024
Hi Debra, thank you for taking the time to leave us a review. We hope to see you again soon!

10/10 Excellent

Kristina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and safe
Stayed 2 nights in Mar 2024
Response from ed on Mar 26, 2024
Thank you for staying with us & the awesome review, we hope that you stay with us again soon

10/10 Excellent

Anna

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay if you have a medical appointment. Very convenient and affordable.
Stayed 1 night in Mar 2024
Response from ed on Mar 26, 2024
Thank you for your patronage, we look forward to your next stay

8/10 Good

Julie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff are always kind and friendly. Very good breakfast options. We were disappointed that the hot tub didn’t work well and then the pool area was closed for repairs.
Stayed 2 nights in Mar 2024
Response from ed on Mar 26, 2024
unfortunately we can't predict when things break down but thank you for your understanding, everything is working now & hope to see you again soon

10/10 Excellent

Mary

The staff was courteous and friendly.
Stayed 2 nights in Mar 2024
Response from ed on Mar 19, 2024
Thank for staying with us & the great feedback we do appreciate it, have a great rest of your year

10/10 Excellent

Kevin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the price to property is extreme value!!!
Stayed 2 nights in Mar 2024
Response from Lee on Mar 16, 2024
Hi Kevin, thank you for taking the time to leave us a review. We hope to see you again soon!

10/10 Excellent

Felicia

Liked: Cleanliness, staff & service, property conditions & facilities
Beds super comfy, clean, breakfast was yummy…no complaints. Recommend staying here!
Stayed 1 night in Feb 2024
Response from JEREMY on Mar 3, 2024
Hi Felicia, thank you for staying with us! We hope you enjoyed your visit and we look forward to seeing you again.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Jan 2024
Response from JEREMY on Feb 9, 2024
Hi Robert, thank you for staying with us! We hope you enjoyed your visit and we look forward to seeing you again.

10/10 Excellent

Laura

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My mom was in the hospital in Marquette and this hotel was in perfect proximity. The room was clean, and the staff were fabulous.
Stayed 3 nights in Jan 2024
Response from JEREMY on Feb 3, 2024
Hi Laura, thank you for staying with us! We hope you enjoyed your visit and we look forward to seeing you again.

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
very nice staff, clean and good breakfast at 5:30
Stayed 1 night in Jan 2024
Response from JEREMY on Feb 3, 2024
Hi Robert, thank you for staying with us! We hope you enjoyed your visit and we look forward to seeing you again.

10/10 Excellent

Michael, Caistor Centre

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value.
Stayed 3 nights in Jan 2024
Response from Angela on Jan 29, 2024
Thank you for choosing to stay with us, Michael! We appreciate you taking the time to leave a review and we hope to see you again.

8/10 Good

Brooke

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable beds, very friendly front desk staff. Breakfast was delicious with scrambled eggs, sausage and waffles in addition to the usual continental fare. The only negative is that the pool was quite cold and the hot tub was out of service during our stay.
Stayed 1 night in Jan 2024
Response from JEREMY on Jan 28, 2024
Hi Brooke, thank you for staying with us! We hope you enjoyed your visit and we look forward to seeing you again.

10/10 Excellent

richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room and very good breakfast. Friendly staff
Stayed 1 night in Jan 2024
Response from ed on Jan 23, 2024
Thank you for the excellent review, we look forward to your next stay with us

2/10 Terrible

Kyle

Disliked: Cleanliness
Stayed 2 nights in Jan 2024
Response from ed on Jan 23, 2024
Sorry to hear that you did not have a good eperience here we hope that you will give us another chance in the future, or you let us know what was wrong so we can focus on fixing those issues

6/10 Okay

Deana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bottom of the pool was dirty & the hot tub was really cold. So disappointing!
Stayed 1 night in Jan 2024
Response from ed on Jan 20, 2024
sorry to hear that we hope that you will stay with us again

8/10 Good

Mark

Traveled with family
Liked: Cleanliness, amenities
Stayed 2 nights in Dec 2023
Response from ed on Jan 21, 2024
thank you for staying with us have a great year

10/10 Excellent

Yong Sun

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in Jan 2024
Response from ed on Jan 21, 2024
thank you for the great post

8/10 Good

Tyler

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities
Hot tub was down, pool was cold
Stayed 1 night in Jan 2024
Response from Angela on Jan 16, 2024
Tyler, thank you for taking the time to leave a review. We will look into this as the pool and hot tub had no reports of being down. Thank you again.

8/10 Good

Stan

Traveled with partner
Clean, comfortable and close to town.
Stayed 2 nights in Dec 2023
Response from Angela on Jan 9, 2024
Thank you for staying with us! We appreciate the review, and we hope to see you again!

10/10 Excellent

Dondi

Traveled with partner
Liked: Cleanliness, amenities
Stayed 2 nights in Jan 2024
Response from Angela on Jan 9, 2024
Thank you for staying with us, we hope to see you again!

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Angela on Jan 9, 2024
Thank you for taking the time to leave a review, we hope to see you again!

10/10 Excellent

matthew

Traveled with family
Great place to kick back after a day of riding
Stayed 2 nights in Jan 2024
Response from Angela on Jan 9, 2024
Thank you for staying with us, Matthew! We hope to see you again soon!

10/10 Excellent

Julie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and helpful, the room was very clean and up to date. The breakfast was good- sausage, eggs, muffins, waffles, yogurt, etc and the coffee was good! All for a very reasonable price.
Stayed 2 nights in Dec 2023
Response from Angela on Jan 5, 2024
Thank you for staying with us Julie! We are happy that you had a good guest experience and we hope to see you again.

10/10 Excellent

Tom

Stayed 1 night in Dec 2023
Response from ed on Jan 21, 2024
thank you for staying & the great review have a great year

2/10 Terrible

Ryan

Stayed 1 night in Dec 2023
Response from Angela on Dec 27, 2023
Sorry we missed you, hope to see you next time you are in the area.

6/10 Okay

Margherita

Traveled with family
Liked: Staff & service, property conditions & facilities
I left something in my room at checkout and the front desk clerk was so nice to reach out to us on our cell phone.
Stayed 1 night in Dec 2023
Response from Jeremy on Dec 22, 2023
Hi Margherita, Thank you for taking the time to leave us the review. We hope to see you again soon!

6/10 Okay

Nadia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Angela on Dec 19, 2023
Thank you for staying with us!

8/10 Good

Nathan

Liked: Cleanliness, property conditions & facilities
Cheap, clean enough and nice breakfast.
Response from JEREMY on Feb 9, 2024
Thank you for choosing to stay with us, Nathan! We appreciate you taking the time to leave a review and we hope to see you again.

10/10 Excellent

Terilyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff were friendly and helpful. Very good breakfast selection and cleanliness.
Stayed 1 night in Dec 2023
Response from Angela on Dec 8, 2023
Terilyn, thank you for staying with us! We hope you had a good stay we we look forward to seeing you next time!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family friendly stay
In town for funeral, last minute reservation. Everything clean and well kept, comfortable beds. Great breakfast, will definitely stay again next time we’re in town. Very close to grocery store with a drive thru coffee shop.
Stayed 2 nights in Dec 2023
Response from Angela on Dec 8, 2023
Thank you for choosing to stay with us. Our condolences for the situation that brought you here. We hope to see you again!

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff!
Stayed 3 nights in Nov 2023
Response from Angela on Dec 5, 2023
Michael, thank you for staying with us! We hope you enjoyed your visit and we look forward to seeing you again.

10/10 Excellent

Theresa

Stayed 1 night in Nov 2023
Response from Angela on Dec 19, 2023
Thank you for staying with us! We hope to see you again!

8/10 Good

Shawn

Liked: Cleanliness, staff & service, amenities
This hotel was very nice for the price point, very clean, friendly staff, great water pressure and plenty of hot water. Perfect for a good night sleep on a travel stop over for the night, and a great shower in the morning to set you up for another day of driving, coffee was not bad either. Very good value for your money.
Stayed 1 night in Nov 2023
Response from JEREMY on Nov 22, 2023
Shawn, Thank you for taking the time to leave a review! We appreciate you staying with us and hope to see you again!

10/10 Excellent

Mark

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from JEREMY on Nov 22, 2023
Mark, Thank you for taking the time to leave a review! We appreciate you staying with us and hope to see you again!

10/10 Excellent

Barbara

Traveled with pets
Liked: Amenities, property conditions & facilities
Good price & even better staff & facility.
Stayed 2 nights in Nov 2023
Response from Lee on Nov 14, 2023
Hi Barbara, Thank you for taking the time to leave us the review. We hope to see you again soon!

8/10 Good

Jennifer

Stayed 1 night in Nov 2023
Response from Angela on Dec 1, 2023
Thank you for staying with us! We hope to see you again.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from JEREMY on Nov 11, 2023
Hi Jennifer, thank you for taking the time to complete a review! We appreciate you staying with us and we hope to see you again!

10/10 Excellent

Kasey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Angela on Nov 10, 2023
Kasey, thank you for taking the time to complete a review! We appreciate you staying with us and we hope to see you again soon!

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from JEREMY on Nov 8, 2023
Hi Richard, thank you for taking the time to complete a review! We appreciate you staying with us and we hope to see you again!

10/10 Excellent

Marisol

Stayed 3 nights in Nov 2023
Response from Angela on Nov 7, 2023
Marisol, thank you for choosing to stay with us! We appreciate you leaving a review and we hope to see you again!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Angela on Oct 31, 2023
Thank you for taking the time to leave a review. We hope to see you again!

10/10 Excellent

Mike

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another great stay! We love the cleanliness of this hotel. The pool, sauna, workout spaces are clean and the breakfast is top notch!
Stayed 1 night in Oct 2023
Response from Ali on Oct 23, 2023
Hi Mike! We appreciate your review :) and hope to see you again in the future!

4/10 Poor

Verified traveler

Disliked: Staff & service
Stayed 3 nights in Oct 2023
Response from JEREMY on Oct 22, 2023
Hi Hongyu, if you would like to call us directly so we can address any concerns please feel free. Thank you.

8/10 Good

James

Traveled with partner
Liked: Cleanliness, staff & service
Clean room ,great breakfast
Stayed 1 night in Oct 2023
Response from JEREMY on Oct 22, 2023
James, thank you for taking the time to complete a review! We appreciate you staying with us and we hope to see you again!