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2Ciels Boutique Hotel & SPA

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2 outdoor pools
Deluxe Room | Premium bedding, pillowtop beds, minibar, in-room safe
Suite (LifeStyle) | Premium bedding, pillowtop beds, minibar, in-room safe
Suite (LifeStyle) | Premium bedding, pillowtop beds, minibar, in-room safe

Overview of 2Ciels Boutique Hotel & SPA

VIP Access

2Ciels Boutique Hotel & SPA

4.0 star property

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Spa
  • Restaurant
Map
Street Oued El Makhazine, Corner Imam Chafai, Gueliz, Marrakech, 40000

Explore the area

  • Popular LocationMarrakech Plaza7 min walk
  • Popular LocationAvenue Mohamed VI11 min walk
  • Popular LocationPlace Bab Doukkala15 min walk
  • AirportMarrakech (RAK-Menara)13 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

About this area

Marrakech

2Ciels Boutique Hotel & SPA is located in Gueliz, a neighborhood in Marrakech, and is near the airport. Koutoubia Minaret and Palais des Congres are notable landmarks, and if an activity is on the agenda, check out Royal Tennis Harti. Majorelle Gardens and Le Jardin Secret are also worth visiting. Guests love the hotel's location for the sightseeing.

What's nearby

  • Grand Poste Gueliz - 5 min walk
  • Marrakech Plaza - 7 min walk
  • Royal Tennis Harti - 10 min walk
  • Avenue Mohamed VI - 11 min walk
  • Place Bab Doukkala - 15 min walk

Getting around

  • Marrakech Central Station - 18 min walk
  • Menara Airport (RAK) - 12 min drive

Restaurants

  • Bistro Thai - 2 min walk
  • Le Warner - 5 min walk
  • L'Adresse Café Restaurant - 5 min walk
  • Dino Gelato italiano - 5 min walk
  • 16 Café - 6 min walk

About this property

2Ciels Boutique Hotel & SPA

4-star hotel in the heart of Gueliz
A free breakfast buffet, a roundtrip airport shuttle, and a poolside bar are just a few of the amenities provided at 2Ciels Boutique Hotel & SPA. Treat yourself to a hot stone massage, a body scrub, or a facial at Rituals, the onsite spa. Enjoy Mediterranean cuisine and more at the two onsite restaurants. In addition to a free daily manager's reception and a rooftop terrace, guests can connect to free in-room WiFi.
Other perks include:
  • 2 outdoor pools and a children's pool
  • An area shuttle, an area shuttle, and massage treatment rooms
  • A computer station, coffee/tea in the lobby, and an elevator
  • Express check-in, tour/ticket assistance, and a 24-hour front desk
  • Guest reviews say great things about the dining options and first-rate property condition
Room features
All guestrooms at 2Ciels Boutique Hotel & SPA boast comforts such as 24-hour room service and premium bedding, in addition to amenities like late night room service and free WiFi. Guest reviews highly rate the comfortable, spacious rooms at the property.
Other amenities include:
  • Pillowtop mattresses, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Bathrooms with rainfall showers and designer toiletries
  • 48-inch flat-screen TVs with satellite channels
  • Balconies, heating, and daily housekeeping

Languages

Arabic, English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge) up to 5.00 km

Food and drink

  • Free buffet breakfast available weekdays 7:00 AM–10:30 AM
  • 2 restaurants and 2 coffee shops
  • 1 poolside bar and 1 bar
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • Le Patron de la Mer
  • Le Club Bar
  • Lola SkyLounge

Things to do

  • 2 outdoor pools
  • Children's pool
  • Full-service spa
  • Sauna

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free cribs/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • Newspapers in lobby

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Rooftop terrace

Spa

  • 4 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Detox wraps
  • Facials
  • Hot springs/mineral springs
  • Manicures and pedicures
  • Massage - hot stone
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 48-inch flat-screen TV
  • Satellite channels

Food and drink

  • Minibar

Outdoor space

  • Balcony

More

  • Access via exterior corridors
  • Connecting rooms available
  • In-room massage
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Turndown service

More properties to consider

See similar properties

Policies

Check-in

93% of travelers were happy with check-in
Check-in from 2:00 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 28 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: EUR 50.00 per day
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 1.80 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 28 per vehicle
  • Rollaway bed fee: EUR 28 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the spa without adult supervision

Property is also known as

2Ciels Hotel Boutique Marrakech
2Ciels Boutique Marrakech
2Ciels Boutique
2Ciels Boutique Hotel Marrakech
2Ciels Boutique Hotel
2Ciels Hotel Boutique
2Ciels Boutique Hotel SPA
2Ciels Hotel Marrakech
2ciels & Spa Marrakech
2Ciels Boutique Hotel & SPA Hotel
2Ciels Boutique Hotel & SPA Marrakech
2Ciels Boutique Hotel & SPA Hotel Marrakech

Frequently asked questions

Does 2Ciels Boutique Hotel & SPA have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at 2Ciels Boutique Hotel & SPA?

As of Oct 3, 2022, prices found for a 1-night stay for 2 adults at 2Ciels Boutique Hotel & SPA on Oct 4, 2022 start from $138.34, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is 2Ciels Boutique Hotel & SPA pet-friendly?

No, pets are not allowed at this property.

How much is parking at 2Ciels Boutique Hotel & SPA?

This hotel doesn't offer parking.

What time is check-in at 2Ciels Boutique Hotel & SPA?

Check-in is from 2:00 PM - midnight. After-hours check-in is not available.

What time is check-out at 2Ciels Boutique Hotel & SPA?

Check-out is at noon.

Does 2Ciels Boutique Hotel & SPA provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of EUR 28 per vehicle applies.

Where is 2Ciels Boutique Hotel & SPA located?

Located in Gueliz, this spa hotel is within a 15-minute walk of Royal Tennis Harti and Palais des Congres. Koutoubia Minaret is 1.2 mi (1.9 km) away. Marrakech Central Station is 18 minutes by foot.

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 436 out of 666 reviews
5 - Excellent 65%
Rating 4 - Good. 188 out of 666 reviews
4 - Good 28%
Rating 3 - Okay. 23 out of 666 reviews
3 - Okay 3%
Rating 2 - Poor. 8 out of 666 reviews
2 - Poor 1%
Rating 1 - Terrible. 11 out of 666 reviews
1 - Terrible 2%

4.6/5

Cleanliness

4.6/5

Staff & service

4.4/5

Amenities

4.5/5

Property conditions & facilities

4.4/5

Eco-friendliness

3/5 Okay

Ozzie
Traveled with partner
Liked: Cleanliness
Nice place.
Stayed 1 night in Sep 2022

5/5 Excellent

Amelia
Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay at 2Ciels Hotel which is in a great location of the new town and only a short walk to the old town and market. The highlight of the hotel for us was the sky bar which has panoramic views of the city, a swimming pool, amazing drinks and very hospitable staff. One member of the bar staff, Simo Patchika went above and beyond to look after us and our needs and was extremely helpful and hospitable.
Stayed 7 nights in Aug 2022

4/5 Good

Nadia
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice hotel in a central location. Very new and very clean. Breakfast was varied and delicious. We had a prestige suite. Lovely balcony and one of the best showers ever. But the room we had was an angled shape so didn"t look so spacious, satellite tv didn't work and the wifi was intermittent. But we only stayed one night and were not so bothered about these things. The pools are both small and so that was disappointing. However, the spa was great and Summaya gave me a wonderful scrub in the hammam and my daughter a good blow dry in the salon. Good for a short stay.
Stayed 1 night in Aug 2022

1/5 Terrible

Fahmi
Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Personnel sympathique mais le reste très mauvais et trop cher par rapport à sa qualité
Stayed 1 night in Aug 2022

5/5 Excellent

Verified traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel in Marrakech
After traveling for almost 24 hours, including two airline delays, we were so grateful for the shuttle driver waiting for us at the airport. The reception staff welcomed us with a refreshing melon drink; check-in was smooth, and our room was great. The rooftop lounge and restaurant was exactly what we wanted after such a long trip. Highly recommend this hotel.
Stayed 1 night in Jun 2022

5/5 Excellent

Marko
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2022

4/5 Good

Verified traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2022

5/5 Excellent

Hana
Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So great we booked again! Amazing hotel, close to everything with great staff and facilities. The breakfast is brilliant, it’s worth it for that alone. The rooftop pool has a great atmosphere and is a must.
Stayed 1 night in Apr 2022

5/5 Excellent

Brendan
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay in Marrakesh
Everything was excellent; check-in/out, breakfast, pool and snack bar, spa, restaurant for dinner and the attitude of staff. We stayed in a Lifestyle Suite and fully recommend for anyone visiting Marrakech.
Stayed 4 nights in Apr 2022

1/5 Terrible

CHANIDA
Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT STAY HERE - This hotel and its manager are unprofessional and the poor staff has to deal their rudeness. This place is at most a dressed up 3 star hotel. During the first 2 nights of our stay, we had no proper shower as the water kept going from hot to cold. When we brought this to the manager's attention, he was very rude to us and made it sound like we were the only ones having this issue. We in fact spoke to other people on our floor and they had the same complaint. After reporting that the issue was fixed, on the second day, we experienced the same problem. Guess what - the technician who came and even the front desk receptionist admitted that this had been a problem before! I was staying in room 105 and my father in room 109. Everytime they came to look at the shower, they left dirty shoe prints on the tile and could honestly care less. We had one day of a proper shower out of the 3 nights we stayed there, when this was reported to the staff, their response "It's ok". The manager agreed to compensate us for 2 nights for both rooms but when Expedia contacted them, they declined to make good on their original agreement. The worst attitude and treatment I have ever received. The beds were frankly horrible, there are no little items you would expect from a nice 4 star hotel (i.e. showercap). I wouldn't have spent time writing this but the false advertising and high ratings/reviews here are very misleading. I wouldn't want anyone else to experience this.
Stayed 3 nights in Feb 2022