Posted Aug 2, 2016
The hotel comprises a collection of six properties which are scattered across a small area near the Musee Dar Si Said. Main riad has all amenities (except spa). However, other more obscure buildings are very basic. Rooms are tiny even as levels improve. Wifi in some buildings is to standard, whilst in others is non-existent and hotel has a major issue in maintaining consistency throughout the properties. Furniture in some rooms are dated (and in some cases dangerous), whilst in others are to standard. I know this because I went through three rooms before settling on one which was alright. All in all, the hotel is not befitting of an Angsana property - I booked principally because of the brand's strong presence with its Banyan Tree properties here in the UAE. However much was left to be desired. Except... for the staff, who for the most part were courteous and went out of their way to assist and provide information.
My review is somewhat coloured by my experience in Marrakesh itself. We visited in July and the heat was sweltering. The old town in Marrakesh does not have the infrastructure to deal with this weather and street cafes, shops and places for tourists to visit do not have air conditioning. In addition to this, street traders are often pushy and get annoyed if you don't buy one of their trinkets or eat the poor fare served at their eateries. For what its worth, the freshly squeezed juices are excellent.