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Reviews of Dar Crystal

3 out of 5
Dar Crystal
Derb Al Fath, 5 - Médina, Marrakech

Reviews

8.8

Excellent

Rating 10 - Excellent. 14 out of 28 reviews" "
Rating 8 - Good. 10 out of 28 reviews" "
Rating 6 - Okay. 3 out of 28 reviews" "
Rating 4 - Poor. 1 out of 28 reviews" "
Rating 2 - Terrible. 0 out of 28 reviews" "

8.8/10

Cleanliness

9.6/10

Staff & service

6.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveler

Traveled with partner
Liked: Staff & service
Just outside the Medina wall means it’s easier to find! 100dh for a taxi from the train to Bahia palace + 4 minute walk with google maps. My husband got mostly hot water for his shower, but I only got warmish. Our room was at the front which gets street noise at night and early in the morning. But that’s likely the case with all Riads on narrow alleyways. We found the platform bed awkward to access
Stayed 3 nights in Feb 2019

6/10 Okay

Verified traveler

Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A fantastic break in Marrakech.
Fantastic hospitality - staff were brilliant and prepared to satisfy all our requests. The hotel is quaint but very comfortable - look past the few missing tiles and a couple of almost manufactured cracks, it is original. The location can be a bit noisy - but you're in the Medina and experiencing what a traditional neighbourhood feels like. The bed was surprisingly comfortable although it felt hard at first - the room very comfortable with the sitcom / heater. Will definitely revisit this hotel.

8/10 Good

Caroline, U.K

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff
We stayed here for 2 nights in February. The room we had booked was not available, we were given a ground floor room for the first night and offered the suite on the top floor for the second. This offer was made several times, but we couldn't face packing and unpacking for one night. It was also cold when we visited, and the suite on the top floor was quite exposed. There were two issues with the ground floor room. The first was a platform bed that was difficult to get in and out of. The second was that it was necessary to have the door open on to the courtyard as there was no window. Unfortunately this meant that the room was filled with cigarette smoke when people were smoking in the courtyard. This gave us sore throats and we came back with our clothes smelling of smoke.

8/10 Good

Holly, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
gem in Marrakech
It is a hidden gem in Marrakech. From the outside it doesn't look like much, but from the inside it is quite nice. Friendly service and a convenient location make this a great choice.

8/10 Good

xianggangadon, NZ/HK

Liked: Cleanliness, staff & service, room comfort
Faded glory
Apart from a hiccup at arrival (taxi wasn't at the bus station tower us as arranged) and a hiccup when leaving (taxi driver thought he was taking us to the bus station not Casablanca airport) we really enjoyed our stay. The riad is in need of a little tlc but Zak and Shakib were very friendly and helpful hosts.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impossibly Nice
I normally prefer to say at least one thing negative about each place I stay in order to ensure it is a real review. Unfurtunately Dar Crystal was outstanding in every respect. The location was close to many interesting venues, the staff were helpful and the environment was relaxing.

10/10 Excellent

Theo, Brighton UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great lace to stay.
Lovely place to stay. Good traditional design, not too in your face showy. Staff wonderfully helpful and friendly. Great breakfast, effective wi-fi. Roof top well-designed. Within walking distance of the centre of the old city. Situated in the v interesting old Jewish quarter.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There were several alley way turns,
and a small sign at the door, but opening the door, the interior courtyard is beautiful. If you ask Abdul at the spice store near Bahia Palace, he will tell you the alley way turns. The room and bath were very modern and comfortable. The evening staff person did not speak English, but he worked very hard to provide good service. I would definitely stay there again. Although the alley way route was formidable at first, I (an older single woman) felt very safe in the medina.

6/10 Okay

Jakob

Liked: Room comfort
Disliked: Cleanliness
Int hotel men kunne trænge til en opfriskning. Var lidt slidt.

8/10 Good

Clara

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

G.S., Düsseldorf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hervorragender Service und wunderschönes Dar
Wir wurden direkt herzlich vom Personal empfangen. Anhand einer Karte, empfiehl man uns die schönsten Sehenswürdigkeiten Marrakech‘s. Was uns sehr gut gefallen hat war, dass sie uns daraufhin gewiesen haben wie teuer manche Preise in Marrakech wirklich sind. Wie zB. dass man für Taxis nicht mehr als 50 Dirhams bezahlt. Kleiner Kritik Punkt wäre dass das WLAN etwas langsam ist und dass das Dar etwas versteckt in der Mellah liegt.
Stayed 6 nights in Nov 2017

10/10 Excellent

Fanny, C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait !
Riad situé dans la médina à dix minutes à pied de la place Jemaa el-Fna. Magnifique, sur trois étages avec une terrasse ouverte avec vue panoramique sur toute la médina et sur l'Atlas. Chambres propres, décoration typique, calme avec petite piscine. Nous avons été accueillies par Zacharia, qui a bien pris une heure pour nous faire visiter le Riad, pour nous expliquer avec un plan tout ce qu'on pouvait faire à Marrakech et les alentours. À notre arrivée thé à la menthe et gâteaux offerts très appréciable ! Lui et son collègue Hamza étaient là pour nous tout les jours, prenaient toujours le temps de nous écouter et de nous conseiller sur la vie à Marrakech. Plus que serviable, deux personnes avec le cœur sur la main, que nous sommes heureuses d'avoir rencontré et tristes d'avoir quitté ! Petit déjeuner frais et excellent qui change tout les jours. Un grand merci à Djamila pour ces plats et son sourire ! Peut organiser des excursions. Les garçons nous ont organisé une excursion à la Palmeraie, nous ont commandé un taxi pour l'aller et pour le retour. Si nous devons retourner sur Marrakech c'est avec plus que plaisir et sans hésitation que nous retournerons au Dar Crystal ! Encore merci à Zacharia et Hamza pour tout.

10/10 Excellent

Leon, Bayern

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zuhause sein in Marrakesch
Eine Oase der Entspannung in einer sehr aufgeweckten Stadt. Sehr, sehr empfehlenswert!

8/10 Good

Jonas, Copenhagen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Riad close to Bahia Palace
I stayed for 12 nights and loved it. The staff is very friendly and helpful.
Breakfast on the roof
overview
Roof
Roof

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Riad med rigtig god service
Vi havde en fantastisk ophold med rigtig god service fra personalet. Servicen var helt vild god og lyt til personalet i at hvad skal ses.

10/10 Excellent

jb, madrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muy bonito y limpio. Buen trato
Ha sido una muy buena experiencia. Limpieza y buen trato. Totalmente recomendable

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Annika, Hamburg

Liked: Staff & service
Ruheoase in der lauten und bunten Medina
Es ist ein sehr schönes familiäres Riad. In den ersten beiden Nächten durften wir ungefragt sogar in einem besseren zimmer schlafen da es frei war. Wir wurden sehr freundlich begrüßt und hatten stets die Aufmerksamkeit des teams! Wir haben gute tipps für unsere stadttour bekommen, ein Taxi wurde organisiert etc.

10/10 Excellent

Nagore, A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy recomendable
La estancia en el riad ha sido muy buena, el personal es muy amable, la ubicación ideal y el desayuno completo y rico. Esta a dos minutos de bahia palace y a 10 andando de la plaza ( y el camino a el lleno de puestos, hamman..) . Volveremos seguro!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schönes Riad in der Medina von Marrakesch.
Beim ersten Mal nicht leicht zu finden aber was findet man schon einfach in diesem Labyrinth aus Gassen in der Medina. Schönes Riad mit freundlichem und hilfsbereiten Personal. Alles sehr sauber und gutes Kontinentales Frühstück. Haben uns sehr wohl gefühlt.

10/10 Excellent

faousi, Lille

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent séjour avec ma femme et mon bébé
Excellent séjour avec ma femme et mon bébé de 6 mois, cadre magnifique, authentique Riad Marrakechi! Très bien situé et facile a trouvé! Personnel très agréable, dévoué, respectueux et disponible. Petit déjeuner gourmand. On reviendra inchaAllah...

10/10 Excellent

GABRIELA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ospitali disponibili cucina fa sogno e chi scrive e un professionista da 28 anni

10/10 Excellent

abdelnacer, paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Riad, comme à la maison grace à Zak & Jamila
Riad magnifique en plein coeur de la medina de Marrakech. On s'est senti comme chez nous, à l'aise et surtout gràce à Zakaria et Jamila, de superbes hôtes qui ont été aux petits soins avec nous. Notre prochain séjour à Marrakech se fera trés certainement chez Dar Crystal. Abdelnacer

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
The hotel itself is nice. It has a pool in the inner courtyard that is really refreshing in the summer heat. The bed's mattress however is really hard and was uncomfortable. The address of the hotel is wrong and no taxi driver knew how to get there. It is also impossible to reach by taxi as we found out and it is quite hard to reach and a long walk especially in 45C heat. We did not have an accurate phone number from the website and so we had terrible trouble getting there. Fortunately the locals are quite helpful and helped us find it eventually. The breakfast is nothing special but the atmosphere is good. its near the big square and the staff are helpful. The staff try to advise you on a number of activities but the ones they offer to arrange in their hotel brochure are quite expensive.

8/10 Good

stefyla , Pescara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottima location
Riad molto confortevole, le camere sono tutte carine e pulite. La posizione è davvero molto pratica per visitare tutte le attrazioni principali della città (10 minuti a piedi dalla pizza Jemaa El Fna, 5 minuti a piedi da Palazzo El Bahia). Personale gentilissimo, disponibile ad assistere ad ogni richiesta, colazione ricca e varia ogni mattina! Nel complesso davvero una bella esperienza.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Nettes Riad extrem zentral und dennoch ruhig!
Hilfreiches Team, flexibel. Ideal gelegen für die Erkundung von Marrakech!