Big disappointment !
Posted Apr 28, 2016 on Hotels
I have stayed at this hotel several times before in previous years. Back then it was like a dream, the staff was nice, the food amazing, the service incredible.
They had Aziz and his team who managed this place in a way that the client would feel at home and among friends.
But this ambience has totally disappeared and the food is not as good as it was before.
The Riad considers itself as a 5 star fascility but the way things are today, they are more like a 3 star facility.
They have started to think more about where to safe money and the hotel guest does feel the difference; a year ago the hotel had 24-28 permanent staff members now it's only 8 (!!).
Also the food does not have the standard it had before and the breakfast was very simple and had no longer the standard from before; every piece of bread, every orange juice or egg is counted for.
This is not the magical place I used to know. Very sad.