Ratings based on 97 Verified Reviews

4.9 out of 5
98% of guests recommend
4.9 Room cleanliness
4.9 Service & staff
4.9 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Couples
by A verified traveler

vacation/relax

Posted Jan 17, 2017
Pros: everything
Cons: not much
Location: Souks and allied features
A very comfortable , elegant establishment. Some food slightly bland, but very good overall
Comment from Hotel Management
Jan 21, 2017 by Holger, Hotel Management
Thank you for your comments about your recent stay. We are excited to have our new Executive Chef Thierry Papiller create delicious new dishes, so please come back soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

As usual World Class Hotel and Facilities

Posted Nov 28, 2016
The stay was outstanding. The staff was attentive and facilities were world class. Truly a remarkable property.
Comment from Hotel Management
Dec 12, 2016 by Holger Frehde, Director of Sales & Marketing, Hotel Management
Thank you very much for your kind words. We will share them with our staff and hope to see you again in the near future.
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Truly Excellent

Posted Nov 27, 2016
Pros: Pretty much everything
Cons: The worst thing we could say about it is that the provided hairdryer is not that powerful
Location: A little bit out of the way so you will probably need a taxi to get around. Lots of interesting things in the medina as well as places further away.
Everything was essentially perfect down to the smallest detail. Very friendly and helpful staff with fantastic facilities. We felt very well taken care of and the concierge was able to recommend and book several great excursions and restaurants. The room was very large with everything in good condition. The bed was very comfortable and the balcony had a beautiful view of the hotel's fountains. The hotel is slightly away from the centre so a taxi helps to get around. They provide a courtesy car but that is first come first served (It was always available for us within 5 mins) Quite pricey but absolutely worth it.
Comment from Hotel Management
Dec 12, 2016 by Holger Frehde, Director of Sales & Marketing, Hotel Management
Dear Ollie, Thank you for your wonderful comments and we will make sure that the next time you come, the hair dryer's work perfectly. A bientot...
5 out of 5
Recommended
for Everyone
by A verified traveler from London, UK

Fes-tastic

Posted Oct 9, 2016
Pros: Quiet, friendly and and very comfortable, attentive around the pool, sunglass cleaning, chilled fruity treats, and a good temperature to the pool.
Location: Convenient,Stands alone, 50 minute walk to Main Square, 50 MAD taxi each way, great restaurants nearby in the avenue adjacent to the Mall
On arrival to Marrakech our luxury hotel car was there and waiting, an E-class Mercedes. This was pre-booked at a cost of 600 MAD (£70), the journey takes about 7 minutes, and 100 MAD (£10) if you use a airport Taxi. I like to start the break in the right frame of mind. Its pointless staying at a 5* hotel if your going, scrimp and save on everything else. 7 minutes later we arrive at the Four Seasons, very nice! and checked into our South facing Premier room with double balcony overlooking the adult only pool, An early sun drenched balcony 7am-12noon. Staff very helpful and friendly, very comfortable room. A point to note!!, Prior to booking call the hotel direct, as the rates change and are not always passed on by travel companies, this could allow you to book a higher spec room.
5 out of 5
Recommended
for Everyone
by A verified traveler

Like a dream i really loved and the best hotel

Posted Sep 18, 2016
I was feeling like experiencing marrakesh dream lovely and peaceful rooms and pools are amazinggg i loveddd
Comment from Hotel Management
Dec 12, 2016 by Holger Frehde, Director of Sales & Marketing, Hotel Management
Meci beaucoup for your nice comments and picture! We hope to see you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Jersey shore

Beautiful property with outstanding staff

Posted Sep 11, 2016
Pros: The staff and the beautiful surroundings.
Cons: Nothing.
Location: Marrakech is an fascinating city, full of a variety of activities for both the seasoned traveller and the novice.
We've had the pleasure of staying in some of the finest hotels in the world. The Four Seasons Marrakech now takes a place at the top of that list. The facility is beautiful and peaceful and the staff could not be more attentive.
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Honeymoon with kids

Posted Sep 4, 2016
What a great place! The fact that all six of us thouroughly enjoyed our stay (aged 49, 31, 16, 14, 2 and 8months old) - says it all. Two massive pools plus one for tiny tots.
5 out of 5
Recommended
for Everyone
by A verified traveler from U.K

A very nice family hotel

Posted Sep 3, 2016
One of the best hotels! Our third time stay could not get any better. Very friendly and helpful staff. Comfortable room. A true five star service. Look Forward to staying there again!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 12, 2016
Amazing hotel! Great facilities, friendly staff and lots of back doors.
Comment from Hotel Management
Jul 13, 2016 by Brent, Hotel Management
Dear Mr. Chow: Thank so much for your nice comments on the Resort, our staff and our wonderful amenities including gardens, many swimming pools and restaurants/bars. Hope to see you soon! Brent Martin General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from G

A stunning and resort

Posted Jun 22, 2016
An amazing experience at this resort. Fully equipped with all facilities. The staff services and rooms are superb. Money well spent. An immaculate and beautiful resort. Very family friendly and exceptionally pleasant considering we travelled during Ramadan. Definitely recommend and going back soon
Comment from Hotel Management
Jun 23, 2016 by Brent, Hotel Management
Dear Dee: Thanks so much for your kind words about our resort including our wonderful staff and beautiful resort. We look forward to welcoming you back very soon. Brent Martin General Manager