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VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
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Frequently asked questions

Does Hivernage Hotel And Spa have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Hivernage Hotel And Spa?

As of Sep 28, 2022, prices found for a 1-night stay for 2 adults at Hivernage Hotel And Spa on Oct 5, 2022 start from $134.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hivernage Hotel And Spa pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hivernage Hotel And Spa?

Self parking and valet parking are free at this property.

What time is check-in at Hivernage Hotel And Spa?

Check-in is from 2 PM - 11 PM. Late check-in is available during limited hours.

What time is check-out at Hivernage Hotel And Spa?

Check-out is at noon.

Does Hivernage Hotel And Spa provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of MAD 300 per vehicle applies.

Where is Hivernage Hotel And Spa located?

Located in Hivernage, this luxury hotel is within 1 mi (2 km) of Bab El Djedid and Jemaa el-Fnaa. Casino de Marrakech and Cyber Park are also within 10 minutes. Marrakech Central Station is 29 minutes by foot.

Overall score and ratings

4.1

Very Good

Rating 5 - Excellent. 266 out of 652 reviews
5 - Excellent 41%
Rating 4 - Good. 253 out of 652 reviews
4 - Good 39%
Rating 3 - Okay. 70 out of 652 reviews
3 - Okay 11%
Rating 2 - Poor. 41 out of 652 reviews
2 - Poor 6%
Rating 1 - Terrible. 22 out of 652 reviews
1 - Terrible 3%

4.2/5

Cleanliness

4.2/5

Staff & service

4.0/5

Amenities

4.1/5

Property conditions & facilities

4.2/5

Eco-friendliness

4/5 Good

Karishma, Middx
Traveled with partner
Liked: Cleanliness, staff & service, amenities
Great location. Nice small hotel. 15 minute walk into square. Most places are walkable here. We had issues with noise in our room as the landing is open through all floors and due to a storage cupboard next to us we could constantly hear thuds. Luckily, we were allocated another room. Streets were noisy at night time too. Bathroom could do with a little refurb.
Stayed 5 nights in Sep 2022

5/5 Excellent

Sidi Adil
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great experience
Stayed 1 night in Sep 2022

2/5 Poor

Hanah Huma Maryam
Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel should not be a 5 star as it is definitely not at the standard of a 5 star hotel. At best the hotel is a 3 star. The rooms are quite cramped and old fashioned. There is literally no light at all due to what appears to be energy saving bulbs and the lights and electricity sockets do not all work. The WiFi did not reach one of our rooms and we were only on the second floor. The breakfast is mediocre with minimal selection but the service in the restaurant is good. The pool is shaded because of the tall buildings around it doesn’t get much sun because of that. The hotel staff will offer to get you a taxi but will agree a very high price with the driver which seems like a scam. They do not allow you to bring food from elsewhere into your hotel room and make you order room service which they say is 24 hour but then they do not make everything one there 24 hours a day. The evening receptionist made sleazy remarks to one of the girls in our group making them feel uncomfortable and was seen looking at girls in the lobby.
Stayed 4 nights in Jul 2022

2/5 Poor

SHAHERYAR
Traveled with family
Disliked: Staff & service, property conditions & facilities
Reception staff was generally unhelpful and unpleasant. In my opinion reception staff needs more training. I will not give this hotel more than 3 star rating.
Stayed 2 nights in Jul 2022

4/5 Good

haroon
Stayed 4 nights in May 2022

5/5 Excellent

Faisal
Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2022

4/5 Good

Lukman
Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The property is located in a nice neighbourhood in a walkable distance to Djema el fna and Koutoubia mosque (15 min walk). It was also not too far away from a Carrefour supermarket (15 min walk). The hotel is clean and the rooms are nicely decorated. The hotel amenities are maybe not fitting of a 5* hotel, for example an iron was requested and provided in a swift manner, however was collected quickly thereafter, presumably for another guest. The outdoor pool was also not heated, and despite the 30° temperature outside, the pool temperature was cold. The breakfast was wonderful and all the staff very warm, friendly and welcoming - they were brilliant with our 18 month old. The hotel also offers excursions, one of which we took, the Ourika Valley tour which I recommend and these were reasonably priced. Overall a very pleasant stay and would highly recommend.
Stayed 3 nights in May 2022

5/5 Excellent

menakshi
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2022

4/5 Good

Manuel, Norwalk
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent choice if you want to stay a walking distance of main points of interest.You do not pay outrageous rates as another neigborhood hotels.
Stayed 2 nights in May 2022

5/5 Excellent

aziz
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Boutique hotel ambiance, helpful staff, and good breakfast. Minor maintenance issues but overall a very pleasant stay
Stayed 3 nights in May 2022