COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Hivernage Hotel And Spa

Photo gallery for Hivernage Hotel And Spa

Featured Image
Outdoor pool
Outdoor pool
Premium bedding, minibar, in-room safe, laptop workspace
TV

Overview of Hivernage Hotel And Spa

VIP Access

Hivernage Hotel And Spa

5 out of 5

4.1/5 Very Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays
Angle Ave Echouhada Et Rue Des Temples, Marrakech, 40000

Explore the area

  • Popular LocationKoutoubia Minaret10 min walk
  • Popular LocationAvenue Mohamed VI11 min walk
  • Popular LocationJemaa el-Fnaa17 min walk
  • AirportMarrakech (RAK-Menara)6 min drive

Choose dates to view prices

About this area

Marrakech

Located in Marrakech's Hivernage neighborhood, Hivernage Hotel And Spa is in the city center. Jemaa el-Fnaa and Avenue Mohamed VI are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Le Jardin Secret and Menara Gardens. Agdal Gardens and Majorelle Gardens are not to be missed. Spend some time exploring the area's activities, including golfing. Guests appreciate the hotel's location for the nightlife.

What's nearby

  • Bab El Djedid - 2 min walk
  • Koutoubia Minaret - 10 min walk
  • Avenue Mohamed VI - 11 min walk
  • Menara Mall - 14 min walk
  • Jemaa el-Fnaa - 17 min walk

Getting around

  • Marrakech Central Station - 3 min drive
  • Menara Airport (RAK) - 6 min drive

Restaurants

  • Extrablatt — 3 min walk
  • Lotus Club Marrakech — 6 min walk
  • La Villa des Orangers — 13 min walk
  • Mama Afrika — 14 min walk
  • Katsura — 14 min walk

About this property

Hivernage Hotel And Spa

Luxury Marrakech hotel in Hivernage, near Jemaa el-Fnaa
A full-service spa, a restaurant, and an outdoor pool are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free valet parking are also provided. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a poolside bar. All 85 rooms feature thoughtful touches like espresso makers and bathrobes, plus free WiFi and TVs with satellite channels. Guests will also find balconies, 24-hour room service, and minibars.
Hivernage Hotel And Spa offers 85 air-conditioned accommodations with minibars and espresso makers. Rooms open to balconies. Beds feature premium bedding. Satellite television is provided. Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets.

This Marrakech hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • 24-hour pick-up airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:30 AM
  • 1 restaurant and 3 coffee shops
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Aerobics classes
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • Children's pool
  • Cribs/infant beds (surcharge)
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Languages spoken

  • Arabic
  • English
  • French
  • Spanish

Business services

  • Business center
  • Meeting room

Outdoors

  • Rooftop terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Doorbell and phone notification
  • In-room accessibility
  • Low-height door lock
  • Roll-in shower
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-width doorways

More

  • Designated smoking areas
  • Fireplace in lobby
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Cribs/infant beds (surcharge)
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Free newspapers
  • In-room massage
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Safe
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - 11 PM
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MAD 700.0 per night
Cribs (infant beds) are available for MAD 300.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MAD 28.60 per person, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: MAD 300 per vehicle (one-way)
  • Crib (infant bed) fee: MAD 300.0 per night
  • Rollaway bed fee: MAD 700.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hivernage Hotel
Hotel Hivernage
Hivernage Hotel Spa
Hivernage Hotel And Spa
Hivernage Hotel Marrakech
Hivernage Hotel Spa
Hivernage Hotel And Spa Hotel
Hivernage Hotel And Spa Marrakech
Hivernage Hotel And Spa Hotel Marrakech

Frequently asked questions

Overall score and ratings

4.1

Very Good

Rating 5 - Excellent. 249 out of 615 reviews
5 - Excellent 40%
Rating 4 - Good. 238 out of 615 reviews
4 - Good 39%
Rating 3 - Okay. 67 out of 615 reviews
3 - Okay 11%
Rating 2 - Poor. 39 out of 615 reviews
2 - Poor 6%
Rating 1 - Terrible. 22 out of 615 reviews
1 - Terrible 4%

4.2/5

Cleanliness

4.1/5

Staff & service

4.0/5

Amenities

4.1/5

Property conditions & facilities

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in May 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2020

5/5 Excellent

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel with the best staff. Aziz was super helpful and friendly. He went above and beyond to make our stay memorable. I highly recommend this hotel. We will definitely be back
Stayed 2 nights in Sep 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, great location
Always an enjoyable stay- con
Stayed 3 nights in Feb 2020

5/5 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020