Courtyard

Reviews of Les Borjs de la Kasbah

4 out of 5
Les Borjs de la Kasbah
Rue du Mechouar, la Kasbah, Marrakech

Reviews

9.6

Exceptional

Rating 10 - Excellent. 342 out of 428 reviews" "
Rating 8 - Good. 76 out of 428 reviews" "
Rating 6 - Okay. 7 out of 428 reviews" "
Rating 4 - Poor. 1 out of 428 reviews" "
Rating 2 - Terrible. 2 out of 428 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

10/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Hitesh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2024

10/10 Excellent

Valory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the customer service from the employees. They were so sweet and accommodating. I highly recommend this place.
Stayed 2 nights in Dec 2023

10/10 Excellent

Graeme

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A tranquil paradise a short walk from the wonderful frenzy that is Marrakech. From wonderful hosts, amazing staff, well appointed rooms, delightful pool area and very good food Les Borjs de la Kasbah is a perfect place to stay while visiting Marrakech. Nothing is a trouble to the staff. Highly recommend.
Stayed 7 nights in Nov 2023
Response from Directrice on Nov 28, 2023
Dear Mr Graeme, I’m happy to know that you are satisfied! Thank you so much for these laudatory words. It has been a pleasure and a privilege to look after you.Thank you again and hope to see you soon Kindest regards Nora & Tom

10/10 Excellent

LEONARDO

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful, excellent food, the staff was kind and efficient, I enjoyed it very much
Stayed 2 nights in Oct 2023
Response from Directrice on Nov 28, 2023
Dear Mr Leonardo, Thank you so much for choosing Les Borjs de la Kasbah. Your satisfaction is our greatest reward. Thank you and see you again!Kindest regards Nora & Tom

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The BEST staff in Marrakech
I had a wonderful stay at Les Borjs. An amazing building with wonderful, helpful staff. The food was superb Next time I am back in Marrakech, I will be staying here again
Stayed 3 nights in Sep 2023
Response from Directrice on Nov 28, 2023
Dear Mr Phil, Thank you for choosing les Borjs de la Kasbah and for taking the time to write such a complimentary comment. I am pleased you enjoyed your stay with us and thank you so much for these laudatory words which touched my heart. We hope to have the pleasure and the privilege to welcome you again soon.Kindest regards Nora & Tom

10/10 Excellent

Willie

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here incredible. The owners take pride in making sure you have a great experience. Will stay here again
Stayed 2 nights in Sep 2023
Response from Les Borjs on Sep 21, 2023
Thank you for your review Willie. We hope you enjoyed the rest of your trip to the coast. Safe return to the States! All our best, Tom, Nora and all the team at BK.

10/10 Excellent

Juan

Stayed 3 nights in Aug 2023

8/10 Good

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jan 2023
Response from Directrice on Mar 24, 2023
Dear Mrs Anna, Thank you so much for your feed back. kindest regards Nora

10/10 Excellent

shelley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great riad
Always helpful. Wonderful hammam. Very clean. Good breakfast
Stayed 3 nights in Jan 2023
Response from Directrice on Jan 16, 2023
I’m very happy that you had such a great time at Les Borjs de la Kasbah. Thank you and hope to see you again.Kindest regards Nora & Tom

10/10 Excellent

PETER W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Intimate 5-Star Experience in the Marrakech Medina
Les Borjs de la Kasbah is outstanding in every way. The riad is tastefully decorated and there is beauty around every corner. The staff are truly exceptional. The restaurant is top-notch, offering some of the best food in Morocco - with a wonderful breakfast every morning. And the location can’t be beat.
Stayed 4 nights in Dec 2022
Response from Directrice on Dec 28, 2022
Dear Mr Peter, We are happy to know that you are satisfied! Thank you so much for these laudatory comments. It has been a pleasure and a privilege to have you at Les Borjs.We wish you very best of luck for 2023.Kindest regards Nora & Tom

6/10 Okay

Oliver, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this charming hotel! It was central, but quiet, had lovely spa services available, yummy food, but best of all was the staff. Everyone was so warm and welcoming, I would definitely stay again.
Response from Directrice on Dec 15, 2022
Dear Ms Sheila, Your satisfaction is our greatest reward. Thank you and see you again!Warmest regards Nora & Tom

10/10 Excellent

Michelle

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was absolutely amazing. It is located in a less crazy and busy area of Marrakech, close to the airport, but with shops and amenities readily available. All the staff were attentive, friendly, and so very helpful. The accomodations were beautiful, well-appointed, clean, and with so many little "extras" to enhance our experience and comfort. This made our stay most enjoyable and relaxing. We have found a magical oasis of comfort and beauty in Les Borgs de la Kasbah of Marrakech. The experience here has, most certainly, gven us a reason to stay in Marrakech upon our return to Morocco.
Stayed 1 night in Nov 2022
Response from Directrice on Nov 18, 2022
Dear Ms Michelle, We are very happy to know that you are satisfied and you found our Riad as magical oasis of comfort and beauty! Thank you so much for these laudatory words which touched our heart. It has been a great pleasure and a privilege to look after you. Kindest regards Nora & Tom

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Les Borjs de la Kasbah review
Wonderful stay at the hotel. The hotel was clean to perfection, all the staff were so helpful and lovely. The food was really good. There are excursions you can book and it's all hassle free. Really recommend this place!
Stayed 4 nights in Apr 2022
Response from Tom on Apr 12, 2022
Thank you for your review! Very positive and to the point. Thanks again and hope you will return one of these days. All the best, Tom and Nora

10/10 Excellent

evelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great, Nora and Tom charming and very hospitable
Stayed 7 nights in Mar 2022
Response from Tom on Mar 21, 2022
Thank you Evelyn and Tony for your review and for having chosen Les Borjs de la Kasbah. We hope to see you again one day. All the best, Tom and Nora

10/10 Excellent

Margaret F

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Riad in Marrakech
This road in the Kasbah section of the Marrakech Medina is nothing short of spectacular. Tom and Nora are exceptional in their hospitality. The restotation of this facility is both completely modern and and beautiful expression of Moroccan art and culture. I would absolutely return for a longer stay without question.
Stayed 1 night in Oct 2021
Response from Tom on Oct 19, 2021
Thank you for this lovely review Margaret and we very much enjoyed having such an easygoing and friendly client. I do hope that you will return one of these days for a longer stay. Until that time, all the best!

10/10 Excellent

LeAnn, Denver, CO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spa, pool, and courtyard. The rooms are small and a bit dated.
Stayed 2 nights in Feb 2020
Response from Tom (director and joint owner) on Mar 2, 2020
Thank you for your 5 out of 5 review. It's true that are single rooms are a bit small (between 9 and 12 m²) but they are cozier than our bigger rooms, especially when it's a bit cold during the winter months.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very attentive, nothing was too much trouble in a beautiful setting.
Stayed 4 nights in Feb 2020
Response from Nora on Feb 18, 2020
Dear valuable customer, Thank you for choosing Les Borjs de la Kasbah, I’m very happy you enjoyed your stay with us. Thank you for your comment and hope to see you again. kindest regards

10/10 Excellent

Gabrielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location, ambience and service.
What a great find. Walking distance to the Marrakech hub, but also a quiet oasis. Gorgeous Moroccan decor, the friendliest staff and a reasonably priced spa. Would definitely stay again.
Stayed 7 nights in Feb 2020
Response from Nora on Feb 18, 2020
Dear Mrs Gabrielle, I’m happy to know that you are satisfied and you enjoyed your stay with us ! Thank you so much for these laudatory words. It has been great pleasure to meet you. We hope to have the privilege to welcome you again soon. Warmest regards

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully renovated riad with a courtyard, sitting areas and a rare heated pool (for Marrakech). Friendly staff and service.
Stayed 1 night in Jan 2020
Response from Nora on Feb 1, 2020
Thank you for choosing les Borjs de la Kasbah and for taking the time to write such a complimentary comment. I am pleased you enjoyed your stay with us. We hope to have the pleasure and the privilege to welcome you again soon. Kindest regards

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2020
Response from Nora on Feb 1, 2020
Thank you for your feedback, really appreciated. Your satisfaction is our greatest reward. Thank you and see you again!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is a beautiful property just inside the walls of the old city. The staff was great and the food was very tasty. We would definitely go back.
Stayed 1 night in Nov 2019
Response from Nora on Nov 19, 2019
Thank you for choosing les Borjs de la Kasbah and for taking the time to write such a complimentary comment. I am pleased you enjoyed your stay with us and thank you so much for these laudatory words. We hope to have the pleasure and the privilege to welcome you again soon

10/10 Excellent

Verified traveler

Stayed 3 nights in Oct 2019
Response from Nora on Nov 19, 2019
Thank you for choosing les Borjs de la Kasbah and for your feedback. We hope to have the pleasure and the privilege to welcome you again.

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very well maintained, it was a new experience for me staying in a riad but I felt completely comfortable here. The bed was clean and comfortable. The room had good AC, there was a TV with movies in English for entertainment. The staff is very attentive, warm and friendly. I felt safe here and although on a busy street inside it is very quite. The spa was an amazing experience, very relaxing. My first time with Hamman and I would recommend it. The pool is a good size with toilet facilities, shower and service. The owner Tom and his Wife Nora are very welcoming and seek feed back to inprove on an already excellent service. My most pleasurable experience here was the food from the restaurant. The food did not disappoint one bit. I did the half board which I highly recommend. The food was delicious, every night was a nice surprise of flavors. In all I would highly refer this place to anyone visiting the area.For myself it was a very quiet place that I could relax and feel safe.
Stayed 6 nights in Oct 2019
Response from Nora on Oct 20, 2019
I’m happy to know that you are satisfied and you enjoyed yoyr stay with us ! Thank you so much for these laudatory words. It has been great to meet you. We hope to have the pleasure and the privilege to welcome you again soon.”

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019
Response from Nora on Aug 21, 2019
Dear Mrs Michelle, Than you for your feedback, we hope to have the pleasure to welcoming you again. Best wishes

10/10 Excellent

Dayna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm, welcoming service in the old city
This hotel inside the old city has a wonderful staff! The rooms are spacious and centered around a lovely courtyard. The bathrooms were also spacious although my 6'1" son had to stoop in the walk in shower. The bathrooms were missing wash cloths and conditioner but I think those are American expectations. I would also recommend slippers as the floors are lovely tiles. The spa is lovely and there is a pool to cool off after a hot day exploring. The staff is what makes this hotel wonderful! We would stay again.
Stayed 2 nights in Aug 2019
Response from Nora on Aug 20, 2019
Thank you for choosing les Borjs de la Kasbah and for taking the time to write such a complimentary comment. I am pleased you enjoyed your stay with us. We hope to have the pleasure to welcome you again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
The hotel is beautiful, very clean, excellent service and great food
Stayed 2 nights in Jul 2019
Response from Nora on Jul 30, 2019
I’m happy to know that you are satisfied! Thank you for choosing Les Borjs de la Kasbah.

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the middle of everything, at the Kasbah. Romantic ryad with great food and 1st rate staff
Stayed 1 night in Jun 2019
Response from Nora on Jul 30, 2019
I’m very happy you have enjoyed the tranquillity and the uniqueness of Les Borjs de la Kasbah. Thank you for choosing us.

10/10 Excellent

Yuping

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, nice bar/ pool and food.
Overall good. Location is not far from famous square around 15mins walk. There was one night we do not have hot water luckily it was not a cold day. The host were Super friendly and we enjoy staying here. We also enjoy the local wine that offered by this Riad.
Stayed 4 nights in May 2019
Response from Nora on Jul 30, 2019
Thank you for choosing les Borjs de la Kasbah and for taking the time to write such a complimentary comment. I am pleased you enjoyed your stay with us. I'm sorry to hear that you didn't have the hot water,we will make sure that it will not happen again.

10/10 Excellent

Verified traveler

Stayed 3 nights in May 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting, very helpful and considerate staff, a calm haven in a busy city.
Stayed 5 nights in Apr 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a real family feeling which makes for a peaceful and restful stay.
Stayed 7 nights in Feb 2019

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oasis of calm
We had a fantastic 3 night stay at this beautiful hotel. A fantastic oasis of calm in the chaos of the kasbah, within walking distance of all the main sights.Excellent staff and service,nice restaurant for breakfast and dinner, excellent spa and relaxing bar to unwind at the end of the day. Would recommend and hope to stay here again.
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying here and hope to return! The massages are amazing and the atmosphere is welcoming and relaxing.
Stayed 4 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best places I've ever stayed in. Fantastic service, breakfast, amenities, location, staff, and facilities.
Stayed 7 nights in Jan 2019
Response from Tom on Feb 7, 2019
I'm very glad to hear that you had a memorable experience with us and it would be a pleasure to see you again.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and grounds were beautiful. The staff was very accommodating. The breakfast was lovely. I would recommend it to anyone.
Stayed 3 nights in Jan 2019
Response from Tom on Feb 7, 2019
Thank you for your recommendation and we hope to have the pleasure of welcoming you again at Les Borjs de la Kasbah.

10/10 Excellent

P, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean riad whith in proximity of all the main sites of Marrakesh . Staff was verry helpful and friendly willing to help us at anny time .
Stayed 4 nights in Jan 2019
Response from Tom on Jan 29, 2019
Thank you and we're all very pleased that your stay went well. Hope to see you again, Tom and Nora (directors)

6/10 Okay

Verified traveler

Stayed 1 night in Jan 2019
Response from Tom on Jan 30, 2019
I would very much like to know why you decided to give us a less than favourable review. Unfortunately, I can not take any action as I have nothing to work with. If you could enlighten me as to why you decided to give us a less than perfect score, I would be much obliged. Tom (director and joint owner)

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel and staff couldn't do enough for us. Excellent location to walk into the centre of the old town. Wouldn't hesitate to recommend it.
Stayed 3 nights in Jan 2019
Response from Tom on Feb 7, 2019
We always appreciate recommendations and pride ourselves that most of our clients feel satisfied enough to do so. Thank you again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a wonderful stay at this hotel! The hotel staff was extremely nice and helpful. It is close to the main square and markets. The room was very comfortable and I had an amazing massage! I would recommend this hotel to anyone staying in Marrakech! I wish I could have stayed longer.
Stayed 1 night in Jan 2019
Response from Tom on Jan 29, 2019
Maybe next time you could indeed stay a bit longer! Thank you for taking the time to review us, Tom (director and joint owner)

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Riad away from the bustle of the square and Souk. Staff were very helpful and friendly. Would have liked access to a terrace to catch some rays, as the early mornings and evenings were chilly, and the poolside loungers were usually taken up by other regular clients!
Stayed 4 nights in Jan 2019
Response from Tom on Feb 7, 2019
Sorry about the number of loungers. 18 is pretty much the maximum number that we can fit around the pool (not including the tables and chairs). As for the roof terrace; we are currently looking into devoting a space upstairs for those people wishing to catch more of the winter rays. We will inform everyone of our progress with regards to this issue.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was my first stay in Marrakech Medina. I was a little hesitant at first but this was a wonderful experience. I would highly recommend this Riad. The staff was extremely welcoming and even arranged to make sure we got dinner since we arrived just about closing time for the kitchen. We were greeted with tea, he explained how the room heater, the TV etc worked when he brought us to the room. The food was good. The room clean. Staff extremely friendly. If you have never been to the Medina in Marrakech, please know that it is a maze and is a maze to get to the hotel. The taxis can’t drive into it. You will need to walk from the taxi drop off which can be confusing. We had a guide take us, but just be aware ahead of time.
Stayed 1 night in Dec 2018
Response from Tom on Jan 31, 2019
Thank you for this positive review. The only point which I feel obliged to respond to is the fact that you mention that there is no access via car or mini bus to our front door. This is wholly incorrect as our hotel gives onto a pretty wide road which allows even delivery trucks to arrive upon our doorstep. I think the taxi drivers in question were reluctant to go further than they had to. Getting taxis in Marrakesh can always be complicated, which is why we use a private company for all of our clients at BK. Tom (director and joint owner)

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is the most amazing hotel. Excellent location for old town. Staff very helpful and supportivem
Stayed 4 nights in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
I absolutely loved every minute of staying here and will definitely be back. The interiors and the building and pool and main garden area are stunning. The attention to detail that has gone into les Borjs is incredible. The staff completely look after you. Nothing is too much trouble, the breakfasts were amazing spoilt for choice. The home made yoghurt was delicious. The menus are terrific. Top quality food and wine. Rooms clean and comfortable. I think this may now be my new favourite place to go! It was a 5 star experience. Missing it already now I’m back in London today!
Stayed 5 nights in Nov 2018

10/10 Excellent

timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An 'affair' experience
We were fortunate enough to have had six nights in this Riad. Having read the reviews prior to staying, all I can say is that they were not overstated. If anything they were understated! The fabric of the property is exemplary. The attention to detail evident at every level and faultless. In life nothing is perfect and neither is this Riad, but what is clear is that they go the extra mile to make you part of a wider family experience. There is one remarkable and outstanding feature of this Riad. The staff. We spent time tasing to them and its clear that the investment in the staff is well placed. They are polite, courteous, super friendly, clearly content with their lot and that radiates across to the guests in every aspect of their work. Its a family owned and managed operation and they do this with passion and ownership. Their staff are like family and are treated as such. The petals on the bed, the undivided attention to any request, but above all the smiles! It is rare, so very rare that I write with such abundant praise, but it is well deserved, so very well earned. We may never get in this Riad again due to it's popularity but that's life. Thank you and well done. You made our stay comfortable and luxurious. Near faultless.
Stayed 7 nights in Nov 2018

10/10 Excellent

Eugene, Patagonia, Arizona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great. Away from the mess and noise of the Medina and Souks. The spa was fabulous. The staff really made the place. Omar at reception. Hasna and Fatiha in the spa. Fatima, Mounia and Nadia in the bar and restaurant. House cleaning staff was very efficient and pleasant. It is a lovey property. Great kitchen and breakfast was pretty amazing, more than I could eat. The staff went out of their way to accomadate the guests. I would certainly return...Sending best wishes and regards to all there.
Stayed 4 nights in Nov 2018

10/10 Excellent

Anette, Belmont, CA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tom and Nora, the owners, are very friendly. I celebrated my birthday there and got a beautiful card and Moroccan cookies as a surprise! Oscar at reception is great too with lots of valuable information. The staff for breakfast and dinner were exceptional as well. A great stay in this riad!
Stayed 3 nights in Nov 2018

10/10 Excellent

Kim, Bournemouth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely authentic hotel . Staff are lovely and cannot do enough to help you.
Stayed 3 nights in Nov 2018

10/10 Excellent

colleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was great. Very warm and helpful people.
Stayed 3 nights in Nov 2018