Dear Ibrar,Thank you so much for taking the time to leave a perfect rating following your stay at the Kech Boutique Hotel. We are thrilled to hear that you enjoyed your experience with us and that we were able to meet your expectations.Your feedback is truly appreciated and we hope to have the pleasure of welcoming you back again in the future.Kind Regards

Merci pour votre commentaire

Merci pour votre commentaire

Dear Linda,Thank you for your feedback regarding the shuttle service. We apologize if you found the price to be expensive. We would like to inform you that our Van transfer rate is actually cheaper compared to other hotels, considering the high quality of our service and the vehicle itself. Regarding the cleanliness of our hotel, we would like to assure you that our housekeeping team takes their job very seriously. They conduct daily cleaning routines to ensure the cleanliness of the premises. Should you have any further concerns or need any assistance, please do not hesitate to contact us. We value your satisfaction and aim to provide you with a pleasant experience during your stay with us.Regards,

Dear Linda ,Thank you for your feedback on your recent stay at our hotel. We truly appreciate your kind words regarding our front desk staff. We are delighted to hear that they were helpful, pleasant, friendly, and accommodating throughout the check-in process. Providing exceptional customer service is our top priority, and we are thrilled that our team was able to create a positive experience for you. We hope to welcome you back in the future for another enjoyable stay.Best Regards

Thank you for taking the time to share your feedback about your experience at The Kech Boutique Hotel. We appreciate your kind words about our staff - their dedication to providing excellent service is something we take great pride in.We apologize for any inconvenience caused by our location. While we understand that being near the airport was important to you, we apologize if it did not meet your expectations in terms of proximity to the Medina. We value your feedback and will take it into consideration to improve our offerings and provide a better experience for our future guests.Regarding the nightclub in the back parking lot, we apologize for any disturbance caused. We will look into this matter to ensure that all our guests can enjoy a peaceful and comfortable stay with us.Regarding the decor in the rooms, we appreciate your feedback about the dark atmosphere. We understand how important cleanliness is to our guests, and we want to assure you that our rooms are thoroughly cleaned and maintained to the highest standards. We will take your comments into consideration to enhance the ambiance and make it a more inviting space for our guests.We appreciate your valuable input and hope that you will consider staying with us again in the future. We would love the opportunity to provide you with a better experience at our hotel. If there is anything else we can assist you with, please do not hesitate to reach out to us.Regards

Bonjour ,Nous sommes désolés d'apprendre que vous avez rencontré des problèmes lors de votre séjour dans notre hôtel. Nous comprenons et prenons très au sérieux vos préoccupations concernant la sécurité de notre établissement après le tremblement de terre.Tout d'abord, nous aimerions préciser que notre objectif principal est de garantir la sécurité et le bien-être de nos clients. Nous comprenons tout à fait vos inquiétudes liées aux dommages visibles dans la zone de réception.Cependant, nous aimerions souligner que notre équipe a effectué une évaluation approfondie de l'état du bâtiment après le tremblement de terre. Nous avons consulté des experts en structure et en ingénierie pour évaluer la sécurité du bâtiment. Sur la base de leurs recommandations, nous avons pris toutes les mesures nécessaires pour renforcer la structure et assurer la sécurité de nos clients.Nous comprenons que vous ayez pu ressentir de l'insécurité et de la peur en raison de la situation, mais nous tenons à vous assurer que nous avons pris toutes les mesures nécessaires pour garantir la sécurité de nos clients et de notre personnel. Il est important de noter que chaque décision est prise en tenant compte de l'avis d'experts qualifiés.Nous comprenons également que vous soyez déçu de ne pas avoir pu obtenir de remboursement. Nous comprenons votre frustration, cependant, nos politiques d'annulation sont explicitement mentionnées au moment de la réservation. En raison des circonstances exceptionnelles causées par le tremblement de terre, nous avons fait de notre mieux pour accompagner nos clients et répondre à leurs préoccupations.Nous regrettons sincèrement que votre expérience n'ait pas été à la hauteur de vos attentes et nous tenons à vous assurer que nous prenons tous les commentaires de nos clients très au sérieux. Votre satisfaction et votre sécurité restent notre priorité absolue.Nous espérons que vous prendrez en considération toutes les mesures que nous avons prises pour assurer la sécurité de notre établissement et que vous nous donnerez une autre chance de vous accueillir dans un futur proche.Cordialement

Dear Sarah ,Thank you for your kind words about our hotel! We are glad to hear that you had a beautiful stay with us. Our staff takes pride in providing exceptional service and it's great to know that their efforts were appreciated. We understand that the earthquake was a difficult time, but our dedicated team continued to work hard to ensure your comfort and enjoyment. We sincerely appreciate your well wishes and join you in hoping for safety and peace in this beautiful country. We hope to welcome you back in the future for another wonderful experience.Best Regards

Dear Michael Denis ;Thank you for your review of our hotel! We're glad to hear that our staff were brilliant and provided patient and responsive service. We're also pleased that you enjoyed our lovely rooms and the pool. We appreciate your feedback regarding the gym facilities, and while we understand that having weights for training would enhance your experience . We value your opinion and will definitely take it into consideration for future improvements. We're delighted that overall you loved your stay with us. Thank you for choosing our hotel, and we hope to welcome you back in the future!Kind Regards

Dear ,Thank you for taking the time to share your feedback with us. We understand that you experienced some inconveniences during your stay, and we apologize for any frustration caused. We value feedback like yours as it helps us to identify areas for improvement.We hope that you will give us another opportunity to provide you with a more enjoyable stay in the future..Regards

Dear Dele ,Thank you for taking the time to share such a nice review following your recent stay with us at Kech Boutique Hotel & Spa .I am thrilled to read that the nights you spent in London were fantastic and that you loved every aspect of your stay with us. Thank you so much for your heartfelt comments about the team. We always aim at providing an outstanding service with a personal touch and I am so proud to be a part of this hard-working team. thank you again for sharing your feedback with us, I very much look forward to welcoming you back soon.Kind Regards

Dear Daniel ,Thank you for your fabulous words and sharing your fantastic experience!We sincerely appreciate your time to write ant your feedback at Kech Boutique Hotel and Spa. The Kech Boutique Hotel and Spa team always try to deliver a personalized service to each guest and we strive to make every guest feel pampered so delighted to hear it came across.Please let us know any detail you would like us to consider for your next visit.Looking forward to meet you again.Kind regards,

Bonjour ,Nous vous remercions pour votre commentaire et remonterons cet avis à la direction pour prendre les mesures nécessaires , toutes fois les commentaires rédigés par nos convives restent très encourageants avec une bonne notification.Bien Cordialement

Dear Adrian ,thank you for taking the time to share your experience following your recent visit. I was delighted to learn that you had a lovely break with us. We are lucky to have an extremely knowledgeable & passionate staff who love to ensure that all our guests have a wonderful experience when visiting Marrakech. Looking forward to seeing you back soon. Best RegardsDirectrice Des Opérations

Dear Tammy,Thank you so much for your amazing feedback, I will be sure to pass over your kind words to our fab team! We look forward to seeing you next time! Kind Regards

السلآم سيد رضىنشكرك جزيل الشكر على إنطباعاتك الجميلة و المشجعة فيما يخص فندقنا ونتمنى إستضافتك عما قريب.أمافيما يخص الموقع فالمنطقة السياحية أكدال فهي من أرقى المواقع في مدينة مراكش .مع أخلص متمنياتنا لكم.

Dear MARGARET,Thank you for taking the time to share your comments on your stay at Kech Boutique Hotel & Spa . I look forward to welcoming you back soon and many thanks once again for your fantastic review.Kind Regards

We sincerely appreciate your comments regarding your stay at the kech boutique hotel . We are delighted to read that you enjoyed your stay among us. I will share your feedback and compliments with ours teams. Your satisfaction is our best reward! We hope to welcome you back very soon.

We would like to thank you for your honest feedback on your stay at the Kech boutique hotel Marrakech . We will share your kind feedback with our teams. We hope to see you again very soon.

We sincerely appreciate your comments regarding your stay at the kech boutique hotel . We are delighted to read that you enjoyed your stay among us. I will share your feedback and compliments with ours teams. Your satisfaction is our best reward! We hope to welcome you back very soon.