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La Mamounia

Photo gallery for La Mamounia

Indoor pool, outdoor pool, pool umbrellas, sun loungers
Indoor pool, outdoor pool, pool umbrellas, sun loungers
Indoor pool, outdoor pool, pool umbrellas, sun loungers
Indoor pool, outdoor pool, pool umbrellas, sun loungers
Room (Riad) | Terrace/patio

Overview of La Mamounia

La Mamounia

5.0 star property

9.0/10 Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet friendly
  • Air conditioning
  • Spa
Map
Avenue Bab - Jdid, Marrakech, 40 040

Explore the area

  • Popular LocationKoutoubia Minaret6 min walk
  • Popular LocationJemaa el-Fnaa12 min walk
  • Popular LocationAvenue Mohamed VI15 min walk
  • AirportMarrakech (RAK-Menara)7 min drive

Room options

About this area

Marrakech

La Mamounia is located in Medina, a neighborhood in Marrakech, and is in a rural area and near the boardwalk. Notable landmarks in the area include Bab El Djedid and Jemaa el-Fnaa. Traveling with kids? Consider Agdal Gardens and Le Jardin Secret. Practice your golf swing with lessons and a golf course nearby, or enjoy other activities in the great outdoors, such as mountain biking. Guests appreciate the hotel's central location.

What's nearby

  • Bab El Djedid - 2 min walk
  • Koutoubia Minaret - 6 min walk
  • Jemaa el-Fnaa - 12 min walk
  • Kasbah Mosque - 14 min walk
  • Avenue Mohamed VI - 15 min walk

Getting around

  • Marrakech Central Station - 9 min drive
  • Menara Airport (RAK) - 7 min drive

Restaurants

  • Jad Mahal - 3 min walk
  • Extrablatt - 8 min walk
  • La Villa des Orangers - 9 min walk
  • Amatto - 10 min walk
  • Café Fine Mama - 10 min walk

About this property

La Mamounia

5-star luxury hotel located in Medina
Located close to Bab El Djedid and Koutoubia Minaret, La Mamounia provides a roundtrip airport shuttle, a poolside bar, and a terrace. Indulge in a body wrap, aromatherapy, and a manicure/pedicure at Spa de La Mamounia, the onsite spa. Be sure to enjoy a meal at any of the 6 onsite restaurants, which feature Moroccan cuisine and garden views. Yoga classes are offered at the 24-hour gym; the property also has shopping on site, a coffee shop/cafe, and a garden. Stay connected with free in-room WiFi, and guests can find other amenities such as a hair salon and a library.
Other perks at this hotel include:
  • An indoor pool and an outdoor pool, with sun loungers and pool umbrellas
  • Free self parking and valet parking
  • Full breakfast (surcharge), 2 outdoor tennis courts, and express check-out
  • Massage treatment rooms, newspapers in the lobby, and ATM/banking services
  • Guest reviews say good things about the central location and helpful staff
Room features
All 209 individually furnished rooms offer comforts such as 24-hour room service and premium bedding, in addition to perks like air conditioning and bathrobes.
Other amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with designer toiletries and deep soaking tubs
  • TVs with cable channels
  • Daily housekeeping, desks, and phones

Awards and affiliations

La Mamounia is listed in the 2022 Condé Nast Traveler Gold List of the world's best places to stay and the 2021 Travel + Leisure 500.
The property is a member of the Leading Hotels of the World.

Languages

Arabic, English, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Daily full breakfast available for a fee: MAD 460 for adults and MAD 230 for children
  • 4 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Asiatique by Jean-Georges
  • L’Italien by Jean-Georges
  • Le Marocain
  • Le Pavillon de la Piscine
  • Salon de Thé Pierre Hermé

Things to do

  • 2 outdoor tennis courts
  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Library
  • Outdoor pool
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • Tennis lessons
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free crib
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot/mineral springs
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa tub
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Elevator
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)

More

  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Entertainment

  • iPod dock
  • TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property enforces a strict dress code in public areas. Shorts are not permitted in public areas, bars, and restaurants after 6 PM. Outside food and beverages are not permitted on the premises. Guests with dietary restrictions or food allergies should contact this property in advance.

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 per room (up to 18 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MAD 950.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: MAD 49.50 per person, per night. This tax does not apply to children under 11 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: MAD 460 for adults and MAD 230 for children (approximately)
  • Airport shuttle fee: MAD 600 per vehicle (one-way)
  • Rollaway bed fee: MAD 950.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Mamounia
Mamounia Hotel
Mamounia Hotel Marrakech
Mamounia Marrakech
La Mamounia Hotel Marrakech
La Mamounia Marrakech Hotel Marrakech
La Mamounia Hotel
La Mamounia Marrakech
La Mamounia Hotel Marrakech

Frequently asked questions

Does La Mamounia have a pool?

Yes, this property has an indoor pool, an outdoor pool, and a children's pool.

How much does it cost to stay at La Mamounia?

As of Feb 4, 2023, prices found for a 1-night stay for 2 adults at La Mamounia on Feb 7, 2023 start from $648.39, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is La Mamounia pet-friendly?

Yes, this hotel allows dogs (limit 1 per room) with a maximum weight of up to 18 lbs per pet.

How much is parking at La Mamounia?

Self parking and valet parking are free at this property.

What time is check-in at La Mamounia?

Check-in is from 3 PM - midnight.

What time is check-out at La Mamounia?

Check-out is at noon.

Does La Mamounia provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of MAD 600 per vehicle applies.

Where is La Mamounia located?

This family-friendly Marrakech hotel is located near the airport, within a 10-minute walk of Bab El Djedid and Koutoubia Minaret. Jemaa el-Fnaa is 0.6 mi (1 km) away.

Reviews

9.0

Wonderful

Rating 10 - Excellent. 286 out of 393 reviews" "
" "10 - Excellent 73%
Rating 8 - Good. 51 out of 393 reviews" "
" "8 - Good 13%
Rating 6 - Okay. 28 out of 393 reviews" "
" "6 - Okay 7%
Rating 4 - Poor. 15 out of 393 reviews" "
" "4 - Poor 4%
Rating 2 - Terrible. 13 out of 393 reviews" "
" "2 - Terrible 3%

9.5/10

Cleanliness

9.0/10

Staff & service

9.3/10

Amenities

9.4/10

Property conditions & facilities

8.7/10

Eco-friendliness

Reviews

10/10 Excellent

Diane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was simply amazing. The customer service was excellent, the decor was elegant and the grounds were beautiful. Very convenient location within walking distance of Jemaa el-Fnaa marketplace. We stayed in a room facing the Koutoubia Mosque and loved it! Expensive, but worth every penny!
Stayed 5 nights in Jan 2023

6/10 Okay

Tasha

Liked: Cleanliness, property conditions & facilities
I received no turn down service; they left a note saying I declined it but I did no such thing, the temperature of shower water was not hot at all. the room was the tightest room I’ve ever slept in in my life at a 5 star hotel AND for $800 a night! And i still had to pay for breakfast. Staff service was ok and the hotel was too dark. The grounds were beautiful and had 2 great places to take pics, but the price wasn’t worth it at all. I will stay at another 5 star hotel next time.
Stayed 2 nights in Oct 2022

10/10 Excellent

Jonathan, Philadelphia

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The overall experience was great. Breakfast was great, room service was great, spa was fantastic. The JG restaurant (asian) food was great...service was some of the worst I had anywhere in Morocco. Bar Service on Saturday night was also poor...waited over 45 minutes for a drink.
Stayed 2 nights in Oct 2022

6/10 Okay

david

Liked: Property conditions & facilities, room comfort
bad service- visit 26/09/22-28/09/22
the hotel is beautiful but. big but. there were two issues, first they didn't clean the room on the first day because they were wrong tto think we booked only one night and then we had to wait outside the room until 17:00 for them to send a cleaning team. Really absurd. Another thing, on the second day (the day of departure) they entered the room twice without knocking on the door, even though it was not time to check out and it felt like they were waiting for us to leave. For the price they charge, this is shocking service that we have not encountered in other luxury hotels and we will not return to this hotel again. think carefully about where you invest your money.
Stayed 2 nights in Sep 2022

10/10 Excellent

MIGUEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is the best hotel in the world and inarguably it is.
Stayed 2 nights in Sep 2022

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel with nice picture spots
Hotel.com claims as silver member I get a bottle of wine from the hotel. Didn't get it. Requested hotel for early check in. Was not accommodated. Can't bring bought water into the hotel. Well , at least we can to take nice pictures at their famous spots
Stayed 1 night in Sep 2022

10/10 Excellent

andrea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We truly enjoyed our stay at hotel mamounia. The hotel is beautiful, the service is exceptional, and the people so professional and kind. From the moment you enter this palace, the smell, the beauty , the rooms, the details… whether it’s a date near your bed or the most beautiful flowers, you feel like a princess overlooking the most magnificent gardens. If it wasn’t for the wonder of Marrakesh I was tempted to have simply stayed in the hotel. The food was exceptional and the concierge service TOP NOTCH. This Mamounia team could teach the world about guest service! I can’t say one bad thing about this hotel except that I hated to leave and that I cannot wait to come back to la Mamounia in Marrakesh.
Stayed 3 nights in Sep 2022

10/10 Excellent

Kinga

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
True moroccan luxury. One of the best hotels I have ever stayed in.
Stayed 2 nights in Aug 2022

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The hotel was is beautiful but too many people working there with very bad service. Will not go back.
Stayed 3 nights in Jun 2022

2/10 Terrible

Verified traveler

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, room comfort
Tiny room, annoying security guards, sexist staff
Racist and sexist hotel staff especially at the check in. Everywhere we walk to, they asked us for our room number, sometimes the front gate security guard doesnt wanna let us back into the hotel. That’s extremely annoying. If you are not staying at the hotel, don’t even think of coming here. They won’t let you in. Our 6 nights stayed was not worth it. Better to go somewhere else like the Aman.
Gorgeous indoor pool
Stayed 5 nights in Jul 2022