The hotel is beautiful - lovely ambience and a quiet haven after wandering the souks. We were given a small corner room right next to the elevator, where it was clear we would hear people talking as they waited, not to mention the sound of the elevator door. We requested another room, and Latif at the counter very graciously upgraded us to a very nice junior suite - thanks Latif. However, there were small cockroaches in the bathroom - not good for $300 per night! We had drinks in the lovely bar, which is like being taken back to the 20s. The breakfast is super, huge amount of choice and fresh fruit juices - and the serving staff very professional. I also used the spa, and while some of the services could have been better, it was quite good. It helps if the massage therapist sees you as a person rather than a body - and asks what areas might be particularly problematic etc. I had 2 massages, but was never asked anything at all - but he lady who took care of my hammam-gommage was very nice and friendly. I also tried the indian restaurant, and I would give it a 0 if I could. The service was not great, the "naan" was actually roti, I believe. I had aloo gobhi, which is easy to make (I make it frequently). It was over-salted, not tasty, and the veggies were in about 3 large tablespoons of oil clear to see. The hotel should get rid of this restaurant and the tacky sign for it at the entrance. We did have a nice stay, but the hotel seems over-priced.