Indoor pool, 2 outdoor pools

Reviews of Les Jardins De La Koutoubia

5 out of 5
Les Jardins De La Koutoubia
26 Rue De La Koutoubia, Marrakech

Reviews

9.2

Wonderful

Rating 10 - Excellent. 415 out of 625 reviews" "
Rating 8 - Good. 152 out of 625 reviews" "
Rating 6 - Okay. 40 out of 625 reviews" "
Rating 4 - Poor. 15 out of 625 reviews" "
Rating 2 - Terrible. 3 out of 625 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Les Jardin de la Koutoubia is the quintessential Moroccan hotel that effortlessly melds superb service and western luxuries with outstanding Moroccan flair and ambiance. The staff were outstanding, and we were never disappointed when we ate in any of the hotel restaurants. It's a gem of a hotel - steps away yet worlds apart from the bustle of Jemma El-Fnaa.
Stayed 7 nights in Mar 2024

10/10 Excellent

simon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here 5 times now. Love it
Stayed 3 nights in Feb 2024

8/10 Good

jennifer

Stayed 2 nights in Jan 2024

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t give me VIP upgrade or amenity. I didn’t know it was a VIP property, so I didn’t ask. Otherwise, property is beautiful, rooms are spacious, bed is comfortable, and staff is friendly and helpful. Complimentary bottled water and fruit in room. Breakfast buffet is bountiful and tasty. Three restaurants- Indian, Moroccan and Continental. We ate twice in Indian which was superb. Lovely and well-priced spa and two outdoor pools. Excellent massage! Can’t beat the location - three minute walk to the Koutoubia, Fnaa El Jmaa, and main souk. Would definitely stay here again!
Stayed 4 nights in Jan 2024

6/10 Okay

Russell

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 14 nights in Dec 2023

8/10 Good

Fitzgerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thoroughly enjoyed my stay here. All staff were polite and friendly. Facilities and accommodation are excellent and very handy to the main square in Jemaa El Fnaa. Only comment is to be prepared to tip as if you’re in America.
Stayed 4 nights in Dec 2023

8/10 Good

Karam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Simon

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second time staying here. I love everything about this hotel, the staff, rooms, location, food, I really couldn’t fault it at all. I will be back!
Stayed 4 nights in Nov 2023

10/10 Excellent

Nora

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place. The location is great. The hotel is beautiful and the rooms are big. I will definitely go back
Stayed 5 nights in Nov 2023

10/10 Excellent

Julie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff was very friendly. Excellent location to main attractions. Felt safe.
Stayed 1 night in Oct 2023

8/10 Good

george

Liked: Cleanliness, staff & service, property conditions & facilities
A lovely place with nice staff
Stayed 7 nights in Oct 2023

10/10 Excellent

Fatimawati

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a very nice Riad which is very modern too. Very big and comfortable room
Stayed 2 nights in Oct 2023

10/10 Excellent

TRACEY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow, this hotel is exceptional. If we could give them 10 stars we would. The staff are so attentive and the hotel is beautiful. It’s a place of calm in the Marrakesh medina, close to all the main attractions but also feels a million miles away once you’re inside. This is Moroccan hospitality at its best, a real treat.
Stayed 1 night in Oct 2023

10/10 Excellent

Mari

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful, quiet oasis. The staff was so kind and accommodating. Beautiful rooftop views. Would highly recommend this hotel.
Stayed 4 nights in Oct 2023

10/10 Excellent

Amy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay - the hotel was beautiful. Pool so peaceful. Staff were excellent. Highly recommended.
Stayed 4 nights in Oct 2023

10/10 Excellent

Richard, Fort Lauderdale

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We found the location to be convenient because we were in the Old city able to walk in the city and markets and then close enough to the new city to go to the higher end restaurants.
Stayed 4 nights in Oct 2023

10/10 Excellent

Emma, Irvine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Aug 2023

2/10 Terrible

Shelby

Stayed 3 nights in Aug 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

8/10 Good

Youba

Liked: Cleanliness
Stayed 2 nights in Aug 2023

6/10 Okay

Darwin

Good location. Poor Airconditioning
Stayed 1 night in Aug 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023

8/10 Good

Stanislav

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel has a very nice traditional architecture, location is great and staff was friendly and helpful
Stayed 5 nights in Jul 2023

10/10 Excellent

Virginie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is fantastic. The staff is extremely welcoming. The grounds are beautiful. The hotel is extremely conveniently placed near everything worth seeing in the Medina, and a short taxi ride to some of the other museums like YSL and Jardins Majorelles (a must see)... I do not recommend using the concierge to book excursions, but rather do your homework and book elsewhere. The Moroccan restaurant in the hotel is absolutely delicious and definitely worth trying, eating at one of the tables outside on the patio by the pool... Two pools are available, one in the ground floor courtyard, and one on the rooftop terrace. Views are beautiful. I could not recommend this hotel enough and we shared contact details with family and friends.
Stayed 4 nights in Jul 2023

10/10 Excellent

Vincent

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is very well maintained. Very close to Souk and markets. Excellent food, wonderful pools yet most importantly the staff is friendly and very professional. Everyone went out of their way to be supportive. Highly recommend!
Stayed 2 nights in Jul 2023

10/10 Excellent

Naseem

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here!
Fab location - 2 mins walk to Market Sq and opposite direction, 2 mins walk to Masjid de Koutoubia. However the hotel, garden, pools are serene & quiet ie you wouldn’t know you were in the heart of vibrant city. The spa is also superb. Definitely recommend the Fusion package. Breakfast is very good. The Bala restaurant is also good. The snack bar is good. Everyone is absolutely welcoming and helpful. Received an upgrade on checking in which was wonderful and greatly appreciated.
Stayed 6 nights in Jun 2023

10/10 Excellent

Christopher

Stayed 5 nights in Jun 2023

10/10 Excellent

Roxana

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, fantastic location, good service and food! It was a really great choice!
Stayed 2 nights in Jun 2023

10/10 Excellent

kristin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not cheap but worth it. Property is stunning, food and beverage options are plentiful and delicious, fantastic service. It’s location is right next to bustling J’ma Al Fna but once inside, feels like a world away. Room was huge, clean and well appointed. The rooftop pool was our favorite place to relax. A fantastic 3 days here!
Stayed 3 nights in Jun 2023

10/10 Excellent

Roxana

Stayed 1 night in Jun 2023

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel. Charming, authentic, I had a huge room that felt like a suite. And the property has been smart enough to put double glasses windows - so I could finally sleep without waking up at 4.30am for the prayers. I’ll certainly stay there again
Stayed 1 night in May 2023

10/10 Excellent

Inderjit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2023

10/10 Excellent

Azzedine T.

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The Jardins de Koutoubia is one of the most beautiful, unique places you could ever stay around the world. The staff was kind and helpful. The Indian restaurant was a real surprise and first rate. We cannot say enough about how beautiful it was just to sit in the many areas, Including our own private terrace.
Stayed 3 nights in May 2023

8/10 Good

Rajapillai

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall manager was excellent and highly focused on customer experience. She sorted out last minute bookings at the most difficult places. the reception though needs to improve and in some cases actively bad
Stayed 4 nights in Apr 2023

10/10 Excellent

Dana

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved visiting Marrakech during Ramadan. We chose to stay at this hotel because of its proximity to the famous Koutoubia Masjid where we participated in the evening prayers in the last few days of Ramadan. The hotel’s traditional futour meals were especially delicious. It’s a wonderful place to stay, only walking distance from the hustle and bustle of the Jamee El finaa known for great shopping and site seeing. Special thanks to the helpful and lovely staff; Latif and Sarah
Stayed 8 nights in Apr 2023

10/10 Excellent

Nachshon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

GREG

Stayed 1 night in Apr 2023

10/10 Excellent

Eugene, Toronto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel, in a central location . friendly staff. Highly recommend it as a place to stay especially if it's your first time to Marrakech
Stayed 3 nights in Mar 2023

10/10 Excellent

Carlos

Stayed 5 nights in Mar 2023

10/10 Excellent

Jasemin Beata

Traveled with family
Liked: Cleanliness, staff & service
Safe, clean and excellent service. All around close to everything. Great location for those who like to explore on foot. Highly recommend this hotel.
Stayed 6 nights in Feb 2023

10/10 Excellent

Raymond

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was excellent right from the time you checkin to checkout! The place is very beautiful and so quiet . The staff are friendly and respectful. Loved this place. Further it is so close and walkable to the souks for all your shopping and authentic Moroccan food. Highly recommend!
Stayed 3 nights in Feb 2023

10/10 Excellent

Lorraine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chill out at Les Jardins De La Khoutabia
Well paced right next to the main square. Staff are very accommodating - breakfasts excellent. Dinner in the Morroccan restaurant was very good. Nice to have choice of two pools to relax by.
Stayed 3 nights in Feb 2023

6/10 Okay

Gayatri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2023

10/10 Excellent

Hartmut

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2023

8/10 Good

Medha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful - lovely ambience and a quiet haven after wandering the souks. We were given a small corner room right next to the elevator, where it was clear we would hear people talking as they waited, not to mention the sound of the elevator door. We requested another room, and Latif at the counter very graciously upgraded us to a very nice junior suite - thanks Latif. However, there were small cockroaches in the bathroom - not good for $300 per night! We had drinks in the lovely bar, which is like being taken back to the 20s. The breakfast is super, huge amount of choice and fresh fruit juices - and the serving staff very professional. I also used the spa, and while some of the services could have been better, it was quite good. It helps if the massage therapist sees you as a person rather than a body - and asks what areas might be particularly problematic etc. I had 2 massages, but was never asked anything at all - but he lady who took care of my hammam-gommage was very nice and friendly. I also tried the indian restaurant, and I would give it a 0 if I could. The service was not great, the "naan" was actually roti, I believe. I had aloo gobhi, which is easy to make (I make it frequently). It was over-salted, not tasty, and the veggies were in about 3 large tablespoons of oil clear to see. The hotel should get rid of this restaurant and the tacky sign for it at the entrance. We did have a nice stay, but the hotel seems over-priced.

10/10 Excellent

joshua

10/10 Excellent

farzad

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For once the hotel looked exactly like the pictures. Even the musician was exactly at the sport the pic was taken from. Great hotel, definitely will return!
Stayed 4 nights in Dec 2022

10/10 Excellent

sharon, Woodford Green Essex

Traveled with group
Liked: Cleanliness, property conditions & facilities
A hidden oasis! Amazing staff, excellent food, really clean - can’t fault the hotel and will be recommending to everyone
Stayed 3 nights in Oct 2022

10/10 Excellent

Byron

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is probably the most beautiful hotel I’ve ever stayed it The minute you walk into the front door you know this is a special place. The are gardens everywhere. Two pools. Three restaurants. We had a junior suite with bedroom, sitting room, Terrance and sumptuous bathroom. Service was extraordinary. The enormous spa has another pool. The massage from Nadia was so good I went back for another one. We loved the breakfast buffet but the dinners we had in the hotel were disappointing. The restaurant just a short walk away was much better. This hotel wasn’t cheap but it was worth every penny.
Stayed 3 nights in Sep 2022

6/10 Okay

Sheedar

Liked: Cleanliness
Not my great getaway.
This is a hotel among the hustle and bustle of Marrakech. It’s difficult to find if you are driving on your own. Once in the hotel you are taken away from all the craziness on the outside. There is a lot of word work and it felt like a Riad made into a hotel. It’s very peaceful. We had dinner in the Indian restaurant while I did not expect real authentic cuisine the pricing is expensive for the potions and not as tasty. Disappointed with the servers attire and it is clearly they are not familiar with the menu. They looked uncomfortable. Room we got was ok..the toilet is like a closet, no vent and no sink you have to walk out the closet space to the bathroom very uncomfortable. For the price I paid it’s not worth it +500 CDN. Was expecting more but the space is small to enjoy a walk around the property. Certainly not what I expected.
Stayed 1 night in Sep 2022