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Overview of Mandarin Oriental, Marrakech

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Indoor pool, outdoor pool
Indoor pool, outdoor pool
Indoor pool, outdoor pool
1 bedroom, premium bedding, free minibar, in-room safe

Mandarin Oriental, Marrakech

5 out of 5

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet Friendly
  • Free Airport Shuttle

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays

Explore the area

    Popular LocationAgdal Gardens2 min drive
    Popular LocationBahia Palace8 min drive
    Popular LocationRoyal Palace10 min drive
    AirportMarrakech (RAK-Menara)16 min drive

Choose dates to view prices

Panoramic Suite

5/5 guest room rating
  • 2064 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Villa (Oriental Pool)

No guest room rating
  • 4547 sq ft
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

Royal Suite

5/5 guest room rating
  • 2344 sq ft
  • Mountain view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

Suite (Infinity Pool)

  • 3117 sq ft
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

Villa (Mandarin Pool)

5/5 guest room rating
  • 3096 sq ft
  • Sleeps 3
  • 1 King Bed

Suite (Atlas)

No guest room rating
  • 1453 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

About this area

Marrakech

Located in Marrakech, Mandarin Oriental, Marrakech is in the historical district and next to a golf course. Jemaa el-Fnaa and Bahia Palace are notable landmarks, and travelers looking to shop may want to visit Avenue Mohamed VI and Menara Mall. Agdal Gardens and Oasiria Water Park are not to be missed. Spend some time exploring the area's activities, including golf lessons.
Popular Location

What's nearby

  • Agdal Gardens - 2 min drive
  • Cinema Megarama - 6 min drive
  • Bahia Palace - 8 min drive
  • Royal Palace - 10 min drive
  • El Badi Palace - 11 min drive

Getting around

  • Marrakech Central Station - 16 min drive
  • AirportMenara Airport (RAK) - 16 min drive

Restaurants

  • Mes'Lalla — 1 min walk
  • Le Salon Berbere — 1 min walk
  • Pepe Nero — 6 min drive
  • Cafe Clock — 6 min drive
  • Chez Brahim 2 — 6 min drive
View in a map

About this property

Mandarin Oriental, Marrakech

5-star luxury hotel near Agdal Gardens
This hotel features 3 restaurants, a full-service spa, and an indoor pool. Free buffet breakfast is provided, as well as free WiFi in public areas, free valet parking, and a free airport shuttle. Other amenities include an outdoor pool, a fitness center, and a bar/lounge. All 63 soundproofed rooms feature free WiFi and iPod docks. Guests will find upscale amenities like private plunge pools and deep soaking tubs, along with thoughtful touches including free minibar items and espresso makers.
Mandarin Oriental, Marrakech offers 63 accommodations with private plunge pools and iPod docking stations. Rooms open to furnished balconies or patios. Accommodations offer separate living rooms. Beds feature premium bedding. Premium digital television is provided. Espresso makers and free minibar items are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Marrakech hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples and outdoor treatment areas. Services include sports massages, Thai massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry sanitization guidelines of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Onsite parking is wheelchair accessible
  • Free 24-hour roundtrip airport shuttle
  • Free train station pick-up shuttle

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:30 AM
  • 3 restaurants
  • 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 18 holes of golf
  • Fitness center
  • Free bicycle rentals
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Pilates classes
  • Steam room
  • Yoga classes

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Separate living room
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Arabic
  • English
  • French
  • German
  • Italian
  • Spanish

Business services

  • 1 meeting room

Outdoors

  • BBQ grill(s)
  • Garden
  • Terrace

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - sports
  • Massage - Thai
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Linens
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Entertainment

  • Digital channels
  • iPod dock
  • Premium channels
  • TV

Food and drink

  • Espresso maker
  • Free bottled water
  • Free minibar

Outdoor space

  • Furnished balcony or patio

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Local maps
  • Phone
  • Private plunge pool
  • Restaurant dining guide
  • Separate living room
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay free
Up to 33 lbs
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MAD 825.0 per night
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MAD 48 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Early check-in fee: 50 percent of room rate (subject to availability)
  • Late check-in fee: 50-percent of room rate for check-in between 3:00 PM and 6:00 PM
  • Late check-out fee: 50 percent of room rate (subject to availability)
  • Rollaway bed fee: MAD 825.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property offers transfers from the airport and train station; guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for golf tee times and massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the spa

Property is also known as

Mandarin Oriental Marrakech Hotel
Mandarin Oriental Marrakech
Mandarin Oriental Marrakech
Mandarin Oriental, Marrakech Hotel
Mandarin Oriental, Marrakech Marrakech
Mandarin Oriental, Marrakech Hotel Marrakech

Frequently asked questions

Can I cancel my reservation for free at Mandarin Oriental, Marrakech and receive a full refund?
Yes, Mandarin Oriental, Marrakech offers free cancellation on select room rates, because flexibility matters! Please refer to Mandarin Oriental, Marrakech cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Mandarin Oriental, Marrakech?
As of Jan 21, 2021, prices found for a 1-night stay for 2 adults at Mandarin Oriental, Marrakech on Jan 24, 2021 start from $793, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Mandarin Oriental, Marrakech have a pool?
Yes, this property has an indoor pool and an outdoor pool.
Is Mandarin Oriental, Marrakech pet-friendly?
Yes, this property allows pets with a maximum weight of up to 33 lbs per pet.
How much is parking at Mandarin Oriental, Marrakech?
Self parking and valet parking are free at this property.
What time is check-in at Mandarin Oriental, Marrakech?
Check-in is from 3:00 PM - midnight. A 50% fee applies for early check-in (subject to availability). Late check-in is available from 3:00 PM– 6:00 PM for a fee of 50%.
What time is check-out at Mandarin Oriental, Marrakech?
Check-out is at noon. Late check-out is available for a 50% fee (subject to availability).
Does Mandarin Oriental, Marrakech provide a shuttle to the airport?
Yes, there's a free airport shuttle.
Where is Mandarin Oriental, Marrakech located?
Situated near the airport, this luxury hotel is within 3 mi (5 km) of Agdal Gardens, Jemaa el-Fnaa, and Bahia Palace. Royal Palace and Marrakesh Museum are also within 3 mi (5 km).
4.4
Excellent
Rating 5 - Excellent. 14 out of 21 reviews
5 - Excellent 67%
Rating 4 - Good. 4 out of 21 reviews
4 - Good 19%
Rating 3 - Okay. 1 out of 21 reviews
3 - Okay 5%
Rating 2 - Poor. 1 out of 21 reviews
2 - Poor 5%
Rating 1 - Terrible. 1 out of 21 reviews
1 - Terrible 5%

4.6/5

Cleanliness

4.6/5

Staff & service

5.0/5

Amenities

4.8/5

Property conditions & facilities

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for quite vacation. Isolated from Marrakesh but not far within 20 min drive from downtown. Staff are very friendly and respectful ... they make you feel home. When we checked in we were introduced to our assistant his name is oussama he took us on a tour and gave us his mobile number. He answered all our questions and organized everything even after working hours through whatsup. Oussama was very nice he kept advising about things to do in our trip even after we checked out. The hotel facility is clean and Nicky designed. I would definitely stay in same place if I visit Marrakesh again
Stayed 1 night in Oct 2019

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Villa is definitely a treat, incredibly spacious and modern with lots of different sitting , relaxation areas. Would definitely stay here again
Stayed 4 nights in Aug 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mandarin
We stayed in the oriental villa. Beautiful hotel, great spacious room although amenities in the second room are much fewer than the main room, great concierge, our room butler Mohammed was excellent, overall service was outstanding. Room service food was a bit of hit and miss, the hotel is a bit far from the city center so need to bear that in mind because the hotel transport is quite expensive.
Stayed 3 nights in Oct 2018

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxurious but, what a shame
As a special birthday treat my daughter and I went to Marrakesh for 3 days of luxury. The room was delightful and comfortable, although I always travel with my own pillow, I really didn't need it as the pillows were sumptous. The spa was amazing and we had fantastic treatments and service, 10+/10 . The main restaurant made a huge effort to please us as veggie and vegan foodies. I would have given full marks for this hotel if it had not been for Ling Ling restaurant. Although as vegetarians our expectations were not high, the veggie food was disappointingly average, a bad case of 'the emperors new clothes'.... but there was something extraordinary about Ling Ling it was that sadly they incorrectly charged us for 3 portions of duck adding £120 to our bill.... check you bills people and they didn't even apologise!! Shame!!
Stayed 3 nights in Nov 2017

3/5 Okay

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous room but watch the food
Probably the best hotel suite I’ve stayed in, but having ate in the hotel’s Chinese restaurant and then suffered 17 hours of chronic diarrhea, followed by a call out from a local doctor and a hefty bill, I was unbelievably disappointed that the staff didn’t even ask how I was feeling on check out. Wouldn’t recommend.
Stayed 7 nights in Sep 2017

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