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Marrakech Riad

Photo gallery for Marrakech Riad

Primary image
Outdoor pool
Outdoor pool
Terrace/patio
Superior Room (Riad Star) | Minibar, in-room safe, individually decorated, individually furnished

Overview of Marrakech Riad

VIP Access

Marrakech Riad

4.0 star property

4.3/5 Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Spa
  • Business services
Map
15 Derb Tizougarine, Dar el Basha District, Marrakech, 40000

Explore the area

  • Popular LocationJemaa el-Fnaa11 min walk
  • Popular LocationPlace Bab Doukkala13 min walk
  • Popular LocationKoutoubia Minaret18 min walk
  • AirportMarrakech (RAK-Menara)20 min drive

Room options

About this area

Marrakech

Marrakech Riad is located in Medina, a neighborhood in Marrakech, and is in a shopping district. Tanneries and Royal Tennis Harti are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Le Jardin Secret and Majorelle Gardens. Agdal Gardens and Menara Gardens are also worth visiting.

What's nearby

  • Le Jardin Secret - 5 min walk
  • Ben Youssef Mosque - 7 min walk
  • Jemaa el-Fnaa - 11 min walk
  • Place Bab Doukkala - 13 min walk
  • Koutoubia Minaret - 18 min walk

Getting around

  • Marrakech Central Station - 15 min drive
  • Menara Airport (RAK) - 20 min drive

Restaurants

  • Café Arabe - 5 min walk
  • Dar Marjana - 5 min walk
  • Henna Cafe - 5 min walk
  • Souk Kafé - 5 min walk
  • Atay Cafe Food - 6 min walk

About this property

Marrakech Riad

4-star riad in the heart of Medina
Marrakech Riad is located close to Jemaa el-Fnaa, and provides free continental breakfast, a roundtrip airport shuttle, and a rooftop terrace. Indulge in a deep-tissue massage, a facial, and a body scrub at Riad Star Hammam, the onsite spa. In addition to a snack bar/deli, guests can connect to free in-room WiFi.
Other perks at this riad include:
  • An outdoor pool
  • Tour/ticket assistance, luggage storage, and concierge services
  • A 24-hour front desk and a front desk safe
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Marrakech Riad include thoughtful touches such as air conditioning and bathrobes, in addition to amenities like free WiFi and safes. Guests reviews speak well of the comfortable rooms at the property.
Extra conveniences in all rooms include:
  • Tubs or showers, free toiletries, and hair dryers
  • Flat-screen TVs with satellite channels
  • Refrigerators and daily housekeeping

Languages

Arabic, English, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free continental breakfast available daily 8 AM–noon

Things to do

  • Full-service spa
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Refrigerator
  • Snack bar/deli

Conveniences

  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Meeting room

Outdoors

  • Rooftop terrace

Spa

  • Body scrubs
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Spa open daily
  • Turkish bath/hammam

Accessibility

  • This property does not have elevators

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Individually decorated
  • Individually furnished
  • Safe
  • Slippers

More properties to consider

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: GBP 2.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: GBP 15 per room (one way)
  • Airport shuttle fee per child: GBP 5 (one-way), (from 1 to 18 years old)
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 12 years old are not allowed in the spa, and guests under 15 years old are only allowed with adult supervision

Property is also known as

Marrakech Riad
Marrakech Riad Riad
Marrakech Riad Marrakech
Marrakech Riad Riad Marrakech

Frequently asked questions

Does Marrakech Riad have a pool?

Yes, this property has an outdoor pool.

Is Marrakech Riad pet-friendly?

No, pets are not allowed at this property.

How much is parking at Marrakech Riad?

Marrakech Riad doesn't offer parking.

What time is check-in at Marrakech Riad?

Check-in is from 3 PM - midnight. After-hours check-in is not available.

What time is check-out at Marrakech Riad?

Check-out is at 11 AM.

Does Marrakech Riad provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of GBP 15 per room applies.

Where is Marrakech Riad located?

Located in Medina, this spa riad is within a 15-minute walk of Dar el Bacha Palace and Jemaa el-Fnaa. Souk Cherifia and Le Jardin Secret are also within 5 minutes.

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 69 out of 126 reviews
5 - Excellent 55%
Rating 4 - Good. 35 out of 126 reviews
4 - Good 28%
Rating 3 - Okay. 12 out of 126 reviews
3 - Okay 10%
Rating 2 - Poor. 5 out of 126 reviews
2 - Poor 4%
Rating 1 - Terrible. 5 out of 126 reviews
1 - Terrible 4%

4.3/5

Cleanliness

4.6/5

Staff & service

4.2/5

Amenities

4.0/5

Property conditions & facilities

5/5 Excellent

Verified traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

4/5 Good

Verified traveler
Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The riad staff were excellent. The problem is with the reservation company based out of UK. They provided incorrect addresses and phone numbers to the location. We ended up at the wrong property (even though it was listed on the app) and spent 1.5 hours sitting in a lobby before being transferred across the city. Not to mention, the kind staff helped us with all our luggage through the narrow streets to get to the final riad.
Stayed 1 night in Feb 2020

5/5 Excellent

James
Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A perfect Riad
The Riad is located in one of the finest zones in the medina of Marrakech very near the restaurants and the central square. The interior is spacious with only 5 rooms and a huge terrace with a marvelous view of the medina. The rooms are tastefully designed with huge bathtubs and loft sleeping area.
Stayed 1 night in Feb 2020

5/5 Excellent

Verified traveler
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2020

4/5 Good

Verified traveler
Liked: Staff & service
Staff were fabulous. Extremely helpful to solo female traveller. Hotel gave local phone to use if lost. Hearty breakfast served at anytime you like. They also organised taxi to and from airport. Location is right in centre of souk. Very handy but hotel is not signposted, not even on the front door. Rooms are comfortable, but need better dusting daily, I could write my name. Also needs some maintenance due to wear and tear (faux leather on chairs worn; mirror over loo hung at weird angle; loo seat very loose). Bring a torch. The rooms are very low lit. It would have been an issue with my contact lenses without an additional light source.
Stayed 5 nights in Jan 2020

4/5 Good

Verified traveler
Traveled with group
Liked: Staff & service
Loved the staff, they were very helpful and attentive. The location and serenity of the riad was spot on. The only thing that was missing in our room was the lack of storage and mirrors in the room as they were all in the bathroom.
Stayed 5 nights in Oct 2019

3/5 Okay

Verified traveler
Liked: Staff & service
Disappointing - Photos are not of the property
My partner and I spent two nights at this riad. We were just coming back from a desert tour and figured we'd be tired and wanting a little fancy in our life, so we splurged on this nicer property. Overall our stay was fine, but disappointing. Be warned that the photos that are being used on this Hotels.com listing are not all of the property. The riad is actually called Riad Papillon. The owner has 4 properties and the many of the photos included on this listing are from the other properties. When we checked in, we realized we had been misled by the property photos. It was clean and we were tired, so we got checked in and went to our room, which was on the ground level. Since the only windows in the room open to the shared courtyard (i.e., if your window is open, everyone can see you), we asked if we could move to one of the rooms on the second floor. We were told we could not, even though we were the only guests there. The room was small, and with all the windows shut all the time, felt cagey. The room was clean and the shower had hot water, though, so we were fine. The second day, we went to take showers and realized there was no hot water. We let the staff know and they said that another room had just taken a shower, so just wait a bit and the hot water would be back. By 11am, there was still no hot water and they would not allow a late checkout. For the price, I do expect hot water. Staff was nice, but there are nicer places in the city for the same price.
Stayed 2 nights in Oct 2019

5/5 Excellent

Verified traveler
Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, lovely rooms, incredible staff. From arrival to departure the team couldn't of done more to assist us. Highly recommend this location.
Stayed 7 nights in Sep 2019

5/5 Excellent

Verified traveler
Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Fabulous Raid, beautiful place wonderful staff...Excellent food.
Stayed 3 nights in Aug 2019

5/5 Excellent

Verified traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2019