Ratings based on 305 Verified Reviews

4.1 out of 5
87% of guests recommend
4.1 Room cleanliness
4.4 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

A peaceful abode in the midst of chaotic Marrakech

Posted Mar 5, 2017
The staff at this Riad are very welcoming and make sure you are well and settled. Esp Hisham & Christophe! We found the walk to the centre a little long. However after a long exhausting day out, it literally felt amazing to be back at the Riad away from the loud and bustling city. Will miss it and will miss the yummy mint tea and fresh orange juice. See you all soon!
Comment from Hotel Management
Mar 6, 2017 by christophe, Hotel Management
Thanks you for your comment! You will be always welcome here! I wish you the best! Christophe and all the Calipau Team!
5 out of 5
Recommended
for Everyone
by A verified traveler from Belfast

Beautiful riad very friendly very calm

Posted Mar 3, 2017
Riad a retreat from hectic street life of amazing Marrakesh
Comment from Hotel Management
Mar 6, 2017 by christophe, Hotel Management
Thanks you for your comment! You will be always welcome here! I wish you the best! Christophe and all the Calipau Team!
4 out of 5
Recommended
for Everyone
by A verified traveler from london

Posted Jan 14, 2017
We enjoyed our stay. very calm and quiet. simple but good breakfast. helpful staff.
Comment from Hotel Management
Jan 15, 2017 by christophe, Hotel Management
Thank you very much for your comment! Christophe and all the staff.
4 out of 5
Recommended
for Everyone
by A verified traveler from Norfolk

Pleasant hotel well located

Posted Dec 31, 2016
Just off Rue de Kasbah, easy walk from the main attractions and some good restaurants. Many have noted that the breakfasts are somewhat basic and I have to agree. Room was fine but bathroom lacked privacy and the room lighting was rather dim. Service throughout was good and the hard working Isham was ever so helpful. While I would not rated this as a five star establishment, I would happily return.
Comment from Hotel Management
Jan 6, 2017 by Christophe, Hotel Management
Thank you very much for your comment! Christophe and all the staff.
5 out of 5
Recommended
for Everyone
by A verified traveler

Calm oasis in the middle of a bustling city!

Posted Nov 6, 2016
Location: walking distance to saadinian tombs, jema el fna, souks and lots of restaurants.
The hotel was a peaceful and relaxed place. The staff are very friendly and try to accomadate us, whatever we requested. We went to marrakech for our honeymoon, and the manager surprised us with a beautiful bouquet of flowers, fruit and gifts in our room. The manager Christophe was very helpful, he advised us about great local gems and gave us tips on getting around marrakech. The staff organised breakfast earlier than the set time for us, as we would be leaving for our excursions each morning. Breakfast was a small but delicious selection of fresh food every morning. We booked into the spa facilities for a massage, and we would definitely recommend. The hotel was clean, professional and friendly. We would definitely come back here again.
Comment from Hotel Management
Nov 7, 2016 by Christophe, Hotel Management
Thank you very much for your comment! Christophe and all the staff.
2 out of 5
by A verified traveler

Posted Sep 22, 2016
All the hotel's equipment are too old : The TV for example does'nt work at all, even if the staff tried various times, so, during our whole stay no TV. Also. When you need any service, you need to shout, and sometimes the staff will not hear, so you need to keep shouting.
Comment from Hotel Management
Sep 25, 2016 by Christophe, Hotel Management
Firstly can you, please, give us your identity? I have no memory of who has spent his time yelling at the staff to be heard. Secondly; why put two identical opinions? The first the 18/09 (M. M) and following the 22/09 (M & M). I see myself in the obligation to report abuse your opinion because nothing proves to me that you really came to us. Now if you really come, why not coming at the reception to report your "problems"? I remain at your disposal to talk about. Christophe
2 out of 5
by A verified traveler

Posted Sep 18, 2016
All equipments are too old and do not work properly. Also, big problem to communicate with the staff, as no phones and to keep calling with loud voice.
Comment from Hotel Management
Nov 22, 2016 by Christophe, Hotel Management
Firstly can you, please, give us your identity? I have no memory of who has spent his time yelling at the staff to be heard. Secondly; why put two identical opinions? The first the 18/09 (M. M) and following the 22/09 (M & M). I see myself in the obligation to report abuse your opinion because nothing proves to me that you really came to us. Now if you really come, why not coming at the reception to report your "problems"? I remain at your disposal to talk about. Christophe.
4 out of 5
Recommended
for Everyone
by A verified traveler from lightwater uk

Fantastic location

Posted May 31, 2016
Right in the hustle & bustle of medina! Once you enter the riad it is calm & tranquil, a real Contrast & respite from the city. Staff were accomadating & attentive but not over bearing. Would highly recommend the hotel for a short break in the city! Perfect.
5 out of 5
by Christine from Sacramento

A real gem!

Posted May 25, 2016 on Hotels
Wonderful location in the median - beautiful property, fantastic staff
5 out of 5
Recommended
for Everyone
by A verified traveler from london

Lovely Riad, very friendly hotel staff

Posted May 22, 2016
Cons: The breakfast offering could be improved
Lovely hotel, an oasis of peace and calm in the middle of madness. Hotel staff were exceptionally friendly and helpful. We thoroughly enjoyed our stay