Needed a hotel for Marrakech. Got to the hotel, greeted with mint tea while our room was being prepared. Stayed in the hotel, the staff was very welcoming and friendly. Room is great and even has a sort of balcony to the inner courtyard, which itself is beautiful. The breakfast in the morning was nice. Upon finding out that we had no hot water, the staff allowed us to use a shower in an empty room for the night, and we had hot water by morning. This was the first of two stays in this hotel (left the city and came back), and since I didn't want to lug my suitcases for an overnight trip in another city, they allowed us to keep our baggage in the hotel.
If you do not know how to get to this hotel (ex: you're just arriving), I HIGHLY suggest you ask for the shuttle to the hotel from the airport. They said they send out emails. Reply to it. I don't remember seeing one (might be my own fault, not sure), but feel free to call the hotel or email them. The hotel is difficult to find in a narrow alley and taxis like to rip off tourists and they even get you to use a "guide" who ask for way too much money (if this happens to you, don't feel pressured to pay them anything near what they want, they are just kids scamming you).