Ratings based on 33 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
80% of guests recommend
4.1 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by Romain from Lyon

Super séjour

Posted Jun 26, 2016 on Hotels
Séjour en couplé très bien accueilli service au top
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 27, 2016 on Hotels
5 out of 5
by A verified traveler

Nice quiet hotel

Posted Feb 1, 2016 on Hotels
Quite and nice. Breakfast included but same everyday.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Jan 27, 2016 on Hotels
3 out of 5
by Matteo from Milano

Buona soluzione, ma non la migliore

Posted Jan 12, 2016 on Hotels
Appena dentro alla medina, zona comodissima per la fermata dei pullman e i giardini Majorelle. Le condizioni sono però appena sotto la media dei Riad marocchini. Il wi-fi era debole e la doccia poco pratica.
3 out of 5
by A verified traveler from Gothenburg

Ok riad on one of the main streets in the medina.

Posted Dec 26, 2015
Average riad - nothing too special. Good location close to one of the gates and situated on a main street. Pretty easy to find.
3 out of 5
by jean claude

This traveler left a rating score only Posted Nov 29, 2015 on Hotels
4 out of 5
by Alison from Virginia

Beautiful riad, poor customer service

Posted Nov 19, 2015 on Hotels
Our first 2 nights were in Touaregs, a large, clean room, well worth the price, but a bit noisy. We left for a 3-day tour & then returned for a final night at the riad. Sindibad is a small 2nd-floor room that smelled of mold, but it was quieter. We changed our original reservation through hotels.com, but when we arrived we accidentally paid for an extra night. When we realized our mistake, we asked Barak for a refund. He said he "didn't get any email from hotels.com"; we provided the confirmation emails to show we had made the change in advance. Barak simply shrugged & never offered up a solution. Eventually I asked if we could have a dinner at the riad to compensate the overpayment. Thankfully Barak agreed. The evening prior to our tour, we asked Youssef if we should do anything to ensure we could have breakfast before we left at 8am. He said to just come downstairs whenever we were ready. At 7a no one was to be seen; at 730 we decided to go into the kitchen ourselves & found some bread & butter. The noise seemed to have woken Barack up. He didn't offer anything. We asked for some jam & juice, which was provided the prior morning. He replied with "breakfast service does not start until 8." We told him we had informed Youssef of the situation; he gave us the requested items. More customer service blunders ensued; we never asked for anything out of the ordinary. Barak's poor service was to the point where we'd recommend staying elsewhere to avoid the frustration.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 17, 2015 on Hotels
4 out of 5
by A verified traveler from Paris

Hôtel très accueillant et chaleureux

Posted Nov 11, 2015
Pros: Tout
Cons: un hammam
Petite semaine de repos dans cet demeure à merveilles. Personnel très disponible et à l'écoute du moindre de vos désirs. Situé dans la médina et proche de toutes les commodités et du quartier Guéliz (2minutes en taxi). Une bonne connxion wifi depuis les chambres, ce qui est efficace pour parler à la pauvre famille resté en France. Loin de toutes ces annonces mensongère, cet hôtel est très fidèle à ce qui est décrit sur le site Le maitre des lieux est une personne humble et très souriant. Je le recommande vivement !!