Overall Good - But a heads up...
Posted Apr 9, 2016 on Hotels
The riad is in a great location and is very nicely renovated. The staff was welcoming and helpful. We did not realize we had dinner included in the price of our stay, and as a result I did not notify them prior to arriving that I was a vegetarian. The worker informed us that he had a chicken dish and therefore no dinner options for me. This was not a huge inconvenience as there are several restaurants close, but it could have been nice to save some money. Our room (Mamounia) was spacious, clean and comfortable. The pictures on the website were pretty accurate. However, this room was against the street and was pretty noisy with the kids playing late into the night. After many hours of traveling, and with an early departure the next morning, we were looking forward to going to sleep early-ish (10PM). Unfortunately we did not get much rest. Another issue we faced was the water temperature in the shower. We showered twice (once upon arrival and once before departing) and faced the same issue. The hot water was a trickle and the cold was full blast. There was not much hot water, and for the second person showering it was mainly a cold shower. of our issues were not major, and sort of expected being in the middle of the medina in Marrakech. Breakfast the next morning was quite good with breads, fruits, juice, coffee and tea. Overall I would recommend this riad. It was comfortable, with welcoming staff and in a great location.
Comment from Hotel Management
Jun 18, 2016 by Bob, Hotel Management
Thank you for your stay in our riad.
We hope to see you again with 5 out of 5 satisfaction and all staff were
very happy with you.