Ratings based on 106 Verified Reviews

4.7 out of 5
95% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from i

Beautiful, intimate hotel

Posted Jan 24, 2017
Very charming with a beautiful room! Staff were so accommodating! A great place tucked in the median.
Comment from Hotel Management
Feb 26, 2017 by Youssef, Hotel Management
Dear Rayi, Thank you for taking the time to share your recent experience at our Riad. We are so glad you found our hotel a good place to stay, and we are thrilled that we were able to exceed your expectations. We would be honored to have you return to our hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler from London

lovely Riad

Posted Dec 29, 2016
We had a very warm welcome from staff . It was very cozy and made us relaxed. Location was perfect , it was just 5 mins walk to Jemaa el-Fna. The only negative point was that we didn't have enough hot water from shower.
Comment from Hotel Management
Jan 5, 2017 by Youssef, Hotel Management
Dear Traveler. Thank you for taking the time to review your stay with us. I am very happy to hear that our staff made your feel at home. I am disappointed to hear that you found it a difficult with the hot water, but i want to inform you that we did fixed the problem . Thank you and look forward to seeing you soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Nice small hotel with attentive staff

Posted Nov 28, 2016
There are many small hotels in Marrakech called Riads. The Riads are typically old private residences that have been converted into hotels. This Riad has about 6 rooms. There is staff on site 24 hours a day, and they are very helpful in trying to accommodate even the smallest request. Breakfast is served in the central courtyard, typically coffee, tea, pastries, fruit and yogurt. Staff was willing to make changes to the menu as requested. Dinner can also be ordered in advance and served in the courtyard or rooftop terrace. There are lounge chairs on the terrace for sun bathing. The location (down a narrow alley) was very quiet, but only a three minute walk from all the action in the main square and the shops. This is not an American chain-style hotel. It is a small intimate experience. I am certain there are some things the chain hotels do better, but this is an opportunity to stay in an authentic Moroccan home. There is free WiFi.
Comment from Hotel Management
Nov 30, 2016 by Youssef, Hotel Management
Dear James, Thank you for your most kind review on Trip advisor and particularly for praising efforts of the staff. Thank you for complementing our Breakfast, hotel facilities and all the details you mentioned in your kind comment. Thank you for being our guest and thank you for sharing your positive experience of Riad Granvilier with other Tripadvisor readers. Yours sincerely Youssef
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 26, 2016
This hotel is beautiful and the staff is really helpful. Hamid and Youssef were incredibly kind to me and helped me get my delayed bags and navigate around the city. They made my stay great. I think this Riyad is well worth the price and a great place to explore Marrakech from.
Comment from Hotel Management
Nov 30, 2016 by youssef, Hotel Management
Dear Guests, Great review! - and thank you for it and for pointing your positive experiences of our Riad , facilities and services. We have also noted your kind comments on TripAdvisor. As the saying goes you cannot please all of the people all of the time and we are aware of it, but a sincere and objective review like yours gives us necessary “fuel” and energy to keep on doing what we are all here to do and that is; make our guests’ experience in Riad Granvilier one they can remember with a smile and with a face of people who made their stay enjoyable. Thank you again for being our guest and we would be thrilled to see you again! Yours sincerely Youssef
5 out of 5
by A verified traveler

Outstanding and very clean. The best customer serv

Posted Oct 16, 2016 on Hotels
Excellent. The best of the best
Comment from Hotel Management
Oct 24, 2016 by General Manager, Hotel Management
Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.
4 out of 5
by A verified traveler

Posted Oct 9, 2016 on Hotels
Nice place,but booked it on line .Comparable local hotels paid on site in local currency seemed much better value.
5 out of 5
by Wei from New York

Amazing stay! We will be back!

Posted May 18, 2016 on Hotels
We stayed at Orientale Suite for one night - it was THE BEST riad we had stayed in Morocco! Every single hotel staff member is so friendly and helpful, and he/she goes out the way to make our stay a memorable one: We needed to check out at 7am to catch a tour while the breakfast typically starts around 8. We were ready to skip it but were pleasantly surprised that they served breakfast at 6.30am just for two of us (Breakfast includes home-made yogurt, so yummy)!!! Thanks everyone at Riad Granvilier for making our stay such a special and memorable experience!
Comment from Hotel Management
by Bob, Hotel Management
I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us. Samir
4 out of 5
Recommended
for Everyone
by A verified traveler from san diego

Marrakech riad two minutes from the main square

Posted Apr 25, 2016
Pros: The central courtyard was so relaxing after a day walking through the crowds and noise that is Marrakech and the beer is cold.
Location: Centrally located to the main square, souks and restaurants.
Marrakech is a maze of alleyways and this nice riad is minutes from the souks and main square. It is quiet, clean, nice breakfast and the staff is excellent. I strongly recommend using their taxi from the airport as you need someone who knows where this riad is located. Finding it or any other riad on your own is not a good idea. We took a full day walking tour arranged by the riad and it was fantastic.
Comment from Hotel Management
May 10, 2016 by Manager, Hotel Management
Dear Mr william. I appreciate your positive feedback about our Riad. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, Samir
4 out of 5
by Jason from Columbus, Ohio

Overall Good - But a heads up...

Posted Apr 9, 2016 on Hotels
The riad is in a great location and is very nicely renovated. The staff was welcoming and helpful. We did not realize we had dinner included in the price of our stay, and as a result I did not notify them prior to arriving that I was a vegetarian. The worker informed us that he had a chicken dish and therefore no dinner options for me. This was not a huge inconvenience as there are several restaurants close, but it could have been nice to save some money. Our room (Mamounia) was spacious, clean and comfortable. The pictures on the website were pretty accurate. However, this room was against the street and was pretty noisy with the kids playing late into the night. After many hours of traveling, and with an early departure the next morning, we were looking forward to going to sleep early-ish (10PM). Unfortunately we did not get much rest. Another issue we faced was the water temperature in the shower. We showered twice (once upon arrival and once before departing) and faced the same issue. The hot water was a trickle and the cold was full blast. There was not much hot water, and for the second person showering it was mainly a cold shower. of our issues were not major, and sort of expected being in the middle of the medina in Marrakech. Breakfast the next morning was quite good with breads, fruits, juice, coffee and tea. Overall I would recommend this riad. It was comfortable, with welcoming staff and in a great location.
Comment from Hotel Management
Jun 18, 2016 by Bob, Hotel Management
Thank you for your stay in our riad. We hope to see you again with 5 out of 5 satisfaction and all staff were very happy with you. Warm Regards Samir
4 out of 5
by Agnieszka from Dublin

Recommended

Posted Mar 23, 2016 on Hotels
Quite central. Within walking distance from Jemaa el fna. Very nice and helpful staff. Room bit dark with very little light coming in but still nice. Shower sometimes bit annoying with only hot or cold water running or no water at all as low pressure. Handy roof top terrace. Overall recommended place to stay!:)
Comment from Hotel Management
Jun 18, 2016 by Bob, Hotel Management
Thank you for stay in riad granvilier. We so glad about your satisfaction ,riad granvilier is your home. welecome any time and i wish to see you soon. Best Regards Samir.