Ratings based on 103 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
91% of guests recommend
4.8 Room cleanliness
4.9 Service & staff
4.4 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from US

Great location, great hosts

Posted Nov 25, 2016
Pros: Location, breakfast, authenticity, service, interiors
Cons: Better/more toiletries as per the standard of a 4 star, more towels, one joint mattress
It is very close the Gemma El-Fna and is the best location to stay in the medina. The place has a nice terrace too, and a heated swimming pool.
5 out of 5
by A verified traveler from US

Best food of our trip

Posted Nov 9, 2016
Pros: They offer an authentic Moroccain dinner which was outstanding. Breakfast was also outstanding.
Cons: Everything met or exceeded our expectations. Nothing to add.
Location: Close to the Jemma el Fna square
Comment from Hotel Management
Nov 15, 2016 by Riad Itrane , Hotel Management
Thank you so much for your visit and all these excellents moments shared. Thank you all for for your kindness, we are happy that you enjoyed your stay in the riad with all of us. Maybe the pleasure to welcome you again. All our best wishes with our friendly greetings. Charlotte, Patrice and all the team.
5 out of 5
by A verified traveler from Arras

Excellent

Posted Oct 29, 2016
Pros: accueil, le charme du Ryad, son emplacement
Cons: rien
Ryad plein de charme, très bon accueil, des propriétaires charmants qui n'hésitent à vous donner des conseils, aussi bien sur le plan des visites, de la gastronomique, et des échopes. Le personnel est au petit soin et toujours avec le sourire. Petits déjeuners quand vous voulez. Bref on se sent chez soi dans ce Ryad.
Comment from Hotel Management
Nov 19, 2016 by Riad Itrane , Hotel Management
Merci Maryse et Edmond, Nous avons été ravis de faire votre connaissance et de savoir que vous vous êtes sentis au riad comme à la maison. C'est un très beau compliment, notre objectif en créant ce riad est ainsi atteint.:!! Nous vous souhaitons une très belle et heureuse fin d'année et peut-être au plaisir de vous revoir. Bien cordialement à vous deux. Charlotte, Patrice et toute l'équipe du riad itrane" jardin des étoiles"
5 out of 5
by Kyle from Vienna, VA

Friendly riad experience for a solo traveler

Posted Aug 3, 2016 on Hotels
The Riad Itrane staff was superb in creating a comfortable, safe, and supportive environment for a solo traveler. Charlotte offered a service to pick me up from the airport and transport me close to the riad. I used this offer on my departure, too. In addition, the team identified a great private tour guide, who did a fantastic job in showing me the intricacies of the medina. Last but not least, Abdou and his team also provided a relaxing check in experience, a tasty breakfast, and friendly interactions whenever I needed them
Comment from Hotel Management
Sep 20, 2016 by General Manager, Hotel Management
Dear Kyle, Thank you for your very kind comment. We are very happy to know that you enjoyed your stay at the riad with all of us and that the team has been very helpful for you to have an authentic experience of Marrakch We wish you all the best and maybe the pleasure to welcome you again. With our friendly greetings for all of us. Charlotte
5 out of 5
by Daniel from Washington DC

Posted Jul 29, 2016 on Hotels
Remarkable housekeeping! The staff and owners were incredibly welcoming and assisted my wife and I with everything from transporting a rug back to the States to dinner suggestions
Comment from Hotel Management
Sep 20, 2016 by General Manager, Hotel Management
We have been very happy to meeting you and very pleased to know that you enjoyed your stay with all of us. Thank you so much for this kind message. We wish you all the best and maybe the pleasure to welcome you again. With our friendly greetings from all of us. Charlotte
5 out of 5
by A verified traveler from stockholm

Great location, superb service and excellent staff

Posted Jul 25, 2016
Pros: Location staff service room breakfast
Cons: The lighting was quite low in the room when making up ourself
Location: Best location next to jema el fnaa square. atlas mountain, desert safari, camel ride, quad ride etc.
We had an awesome stay at Riad Itrane, next to the Jema el Fnaa square in july 2016. The staff and the service were really superb. They made us to feel as we were there own personally guest. for example when my girlfriend was sick, they threated her very well, gave her some tips, offered mint tea and food to get better exactly how your own relatives whould do. They are always there to help you 24/7.
5 out of 5
by Neera from London

Excellent and accommodating

Posted Jul 5, 2016 on Hotels
Excellent 5 night stay. Charlotte and Patrice are excellent hosts and helped immensely with pre trip emails and queries. They organised a cake for my partner's birthday, recommended good restaurants (we also recommend Pepe Nero - it's delicious), and helped to organise a driver to the Atlas Mountains. Breakfast was delicious, and we also enjoyed an excellent meal one evening in the Riad. The staff were immensely helpful. Great location - very close to then main square but without the noise. The rooms face out to the court yard so occasionally there is a little noise in the morning but not much - I would recommend bringing ear plugs but that is probably everywhere in Marrakesh / my sleeping habits
5 out of 5
by Daniel

This traveler left a rating score only Posted Jun 14, 2016 on Hotels
5 out of 5
by Bernard from Paris

Un riad de charme

Posted May 19, 2016 on Hotels
Charmant riad très bien placé et décoré avec soin dans le style marocain. Personnel souriant, prévenant et attentionné. Bons petits déjeuners avec des produits maison. Salle de douche petite avec une robinetterie pas très fonctionnelle.
5 out of 5
by A verified traveler from Lyon

Parfait! Super endroit

Posted Mar 31, 2016
Pros: Les repas, la deco, la gentillesse des personnes, le calme, propreté, tout en fait
Location: Proche de la place Jamaa el Fna, les souks, palais Bahia, Tombeau Saadien, la Médina....
Pour commencer, ce Riad est idéalement placé à proximité de la place Jamaa el Fna et des souks. L'accueil des propriétaires Charlotte et Patrice est très chaleureux, on se sent très rapidement comme "à la maison" et on est pris en charge comme un membre de la famille. Le personnel est attentionné et d'une très grande gentillesse, toujours 1 petit mot ou une attention. Que dire des repas pris dans le Riad à part parfaits ! Le tajine de poulet aux citrons confits et celui d'agneau aux pruneaux étaient tout simplement fabuleux. Le Riad est decoré avec goût dans un style marocain de qualité et possède des salons très accueillants. Il dispose d'une piscine dont l'eau était à 32°C fin Mars ... Les Suites sont propres, spacieuses mais aussi très calmes. Les terrasses offrent une vue imprenable sur les toits de Marrakach et sur l'Atlas. Je vous invite à y passer du temps pour admirer le coucher de soleil en buvant du thé à la menthe ou un verre de vin .... Pour les bons plan (Resto, visites ...) faites confiance à Charlotte et Patrice ou au personnel, vous ne serez pas déçus Un vrai havre de paix en plein cœur de la médina !!!! Bravo et encore merci de votre accueil.
Comment from Hotel Management
Jun 19, 2016 by Charlotte, Hotel Management
Merci Laurent pour ce commentaire plus qu'élogieux.! Le plus beau compliment est que vous vous êtes senti au riad comme à la maison. Nous avons été très heureux de faire votre connaissance et de tous ces bons moments partagés et également ravis de savoir que vous avez aimé votre séjour au riad parmi nous tous. Le riad, la piscine chauffée, la cuisine...et la gentillesse de toute l'équipe... Peut-être au plaisir de vous revoir lors d'un prochain séjour à Marrakech. Avec notre amitié. Charlotte