Ratings based on 47 Verified Reviews

4.4 out of 5
100% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Lovely Stay at Riad 02

Posted Dec 28, 2016
We had a lovely time staying at the Riad O2 recently. The staff were very attentive and so friendly. Prior to our stay I emailed the riad and they offered to make a cake for my boyfriend's birthday. The reason for our trip. It was such a nice gesture. We would defintely recommend staying here!
Comment from Hotel Management
Jan 5, 2017 by All the team at Riad O2, Hotel Management
Dear Lisa, Thank you so much for your lovely comments on the staff and your stay at Riad O2. We were delighted to welcome you and Ty and hope to see you again in the future. We will also offer a 10% discount to any friends or family who would like to stay at Riad O2. All the team at Riad O2
5 out of 5
by A verified traveler

BEAUTIFUL FELT LIKE FAMILY :)

Posted Dec 14, 2016 on Hotels
Felt like we were staying at a family holiday house! The staff well looked after us,cooked us fresh breakfast every morning (moroccan pancakes,fruit,butter,honey,jam,mint tea,coffee),helped us with taxi service and excursions..we also booked a spa day at the riad,we had private therapists for the hammam and massage,well worth the money,plus we got the jacuzzi boiling hot all to ourselves :) The riad is located in the Medina area,the centre of the old town,great area to experience the real Marrakech. Half hour walk to the main square or 5mins by taxi. Lots of local shops and restaurants around,walking distance. Very clean place,towels changed every day,air conditioner/heater in bedroom,drinks available to purchase at the riad or free tea/coffee at any time :) Thank you to the whole team for helping us bring home great memories of Morocco!
Comment from Hotel Management
Jan 5, 2017 by General Manager, Hotel Management
Thank you for your lovely comments on Riad O2 and your stay with us. We are always delighted to hear that our guests felt at home as your well being and comfort are our priority during your stay. Best wishes from all of us here at Riad O2
5 out of 5
by A verified traveler

Perfect for medina visits.

Posted Nov 26, 2016 on Hotels
Stay was great, organised the transfer from the airport Hicham was waiting to collect us even though we landed early with sign for riad o2. I would suggest this transfer, I have been to morocco several times and when you arrive it aviods the hassle of negotiating prices for taxis and also navigating through the intertwining maze of paths to locate the riads. On arrival we completed some paperwork and our bags taken to our room. We walked into the medina on the first evening, this was a 15-20 minute walk. Good if your happy to walk, otherwise it's approx 80dirham for a taxi. The room was narrow and two single beds but we did book this so would be ideal if you were travelling as friends or don't like to share with your partner :-S Breakfast was good, had it on the roof in the morning sun, very picturesque. Overall the staff were friendly and accommodating. Good location, clean room and excellent price. We did only stay one night as we just wanted to visit the medina for one evening and then moved out of town to a villa.
Comment from Hotel Management
Nov 30, 2016 by General Manager, Hotel Management
We appreciate you taking the time to write your review and your lovely comments on Riad O2. We are delighted that you enjoyed your stay with us. The Touem room which you reserved is perfect for two friends staying together and is our smallest and least expensive room but is colourful and welcoming with the added bonus of a small balcony. Thank you again and we would be delighted to welcome you or your friends and family at any time. The team at Riad O2
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 21, 2015 on Hotels
5 out of 5
by ali from Houston, Texas USA

Great accommodation facility for a family!

Posted Aug 7, 2015 on Hotels
Overall Riad O2 is an excellent accommodation facility for a large family. Large space and options available. The staff including the two cooks (Rashida 1 & 2) and Hassane were outstanding.
3 out of 5
by A verified traveler

Okay Riad

Posted Jun 3, 2015 on Hotels
The two cooks and nightwatchman at the Riad o2 were great but the guy who checked us in, and the only one who spoke English and said he'd be there for our 3 day stay to ask him anything, vanished after the first day and one of the cooks checked us out. Lack of communication from his part left us feeling slightly jilted about a day-tour we expected to include more than it did. We are two girls and not about to go off alone into the jungle with a random guy who said he was a "guide" to the waterfalls after approaching us at a riverside restaurant we ate at. Because of this, and because we thought we'd be joining another group and not going alone with a stranger and without our driver, we declined on the trek, which felt like we didn't get our money's worth. Overall, though, a good Riad in a quiet neighbourhood right outside of the start of the Souq. A 15 minute walk to the Square and close to a taxi rank. But don't rely on the staff at the Riad to be helpful with information outside of their own cooking and waiting duties. If you don't speak French or Arabic it can be a challenge communicating. Our biggest gripe was the beds. Concrete hard mattresses and flat pillows. Our necks and hips were aching after 3 nights. It might have been better to sleep on the roof terrace sunbeds. Individual rooms don't have locks on the doors so don't leave anything in the room without securing it.
5 out of 5
by Ellen from Bedfordshire

A lovely homely riad

Posted Feb 22, 2015 on Hotels
We had a fantastic stay in Riad O2. The riad is beautifully decorated and the staff were friendly and welcoming. We organised a taxi with the riad prior to out stay, we were met at the airport and dropped on the closest road to the riad and then handed over to someone else who guys us through the network of lanes to the riad. A "tip" to the guy that tool us all the way to the road was expected which was difficult when we didn't have any small change. We were given some handy tips on finding out way out of the riad to the main road and didn't once get lost :-) The riad is about a 15-20 minute walk to the main square. The had a gorgeous home cooked lamb tagine in front of the open fire, which I'd highly recommend. We also had a traditional Gommage in the riads Hammam... This was an interesting experience! Great stay. Very welcoming. Highly recommend.
3 out of 5
by A verified traveler

Decent apartment great staff

Posted Dec 22, 2014 on Hotels
The Riad was generally okay. We arrived late one evening going through dark alleys getting to the Riyadh which had a travel party of four guys really spooked up until the point we entered the reception area. We were impressed with the top floor apartment which was well kept and clean. However, The weather in Marrakesh was very cold and wet and it's resinated into the apartment. Unfortunately the heating in one of the rooms was not working properly until we had to contact Hassan in the reception area. this staff was generally quite helpful unfortunately the weather made our stay a bit glum. This is no reflection on the Riad which was okay but a bit far from the Medina so if you are looking for something closer then it would be best to look in the market area.
4 out of 5
by Sheena from Canada

Beautiful Riad, Friendly Staff, and Great Location

Posted Dec 19, 2014 on Hotels
We spent a week there, and it was perfect. The location is perfect, you can walk to anything and everything that you want to see in Marrakech! The Riad itself is beautiful, with an amazing courtyard, and a lovely rooftop covered in nooks for hanging out, day beds and berber tents. We often watched the sunset and enjoyed a bottle of wine under a tent there. They also have a jacuzzi, a private hamman and a great chef. The staff was super friendly and eager to please. I recommend using the airport transfer service because the Riad can be hard to find at first. They also have an in-house guide that is very helpful :)
4 out of 5
by Sardar Ali from London

Riad O2 marrakkech thumbs up!

Posted Nov 17, 2014 on Hotels
Great homely environment with fantastic food. A buck from the normal hotel environment, the Riad O2 staff were very welcoming and were always available to make our stay in Marrakech as comfortable as possible. We tried a number of different restaurants during our stay and none could match the traditional home cooked food provided by the Riad O2. A big thank you to all the staff including Mu'adh, Hassan, and the two cooks Rashida and Rashida. We will most definitely recommend staying at the Riad O2. One minor negative was that the rooms do not have an external lock so we were initially always worried about our valuables, however we were assured this wasn't a problem and our belongings were safe.
Comment from Hotel Management
Jan 24, 2015 by Riad O2 Team, Hotel Management
Thank you for your kind comments. Our objective is to provide excellent service and superior accommodation. All the team at Riad O² appreciate you taking the time to post these remarks which validate the work of the owners and staff in making Riad O² a chic and comfortable oasis in Marrakech. Marie & Hugues, Annette, Moad, Hassan and the two Rachidas.