Terrace/patio

Reviews of Riad Shaden

3 out of 5
Riad Shaden
222 Derb El Kadi, Bab Aïlen, Médina, Marrakech

Reviews

8.8

Excellent

Rating 10 - Excellent. 9 out of 23 reviews" "
Rating 8 - Good. 13 out of 23 reviews" "
Rating 6 - Okay. 1 out of 23 reviews" "
Rating 4 - Poor. 0 out of 23 reviews" "
Rating 2 - Terrible. 0 out of 23 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Lorraine, Cambridge

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We chose this riad for two reasons, because of the wonderful reviews and because of the location. We wanted to be in the old part of Marrakech to experience the culture and the people and we weren’t disappointed. The riad is down a side street off the Main Street of the area. During the day the street is full of life. Local people selling fruit vegetables, a gentleman with a loom making scarves, children playing and the general bustle of life. The people said bonjour when we passed, nobody in this area hassled us to buy from them and the area felt safe and friendly. When we arrived we were met from our taxi, given mint tea and a map of the area. Time was taken to talk with us about what we might like to see and do during our stay. We were very grateful for this and the advice and map we were given proved to be very useful on several occasions. Nothing was too much trouble and all of our questions were answered fully. Our room was small but beautiful, had air conditioning and was immaculate as was the rest of the riad. The bed was firm and comfortable and after a day walking around the city I had no problem sleeping! The room was cleaned every day with clean towels and bedding. We felt bad as we are so messy! Everything was kept to a very high standard. Breakfast was slightly different each day with bananas, cream cheese, jam, honey and French bread offered alongside traditional Moroccan breads and pancakes. The roof terrace is lovely. You are able to smoke up there and we enj
Stayed 3 nights in Oct 2019
Response from Riad Shaden Team on Oct 10, 2019
Thank you for your lovely comments. We are all very happy to hear how much you enjoyed your stay with us and hope to see you again one day

10/10 Excellent

Annessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019
Response from Riad Shaden on Apr 13, 2019
Thanks for your review.

8/10 Good

Marinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Riad
Amazing cultural living experience. very clean and convenient staff very friendly. can upgrade on breakfast though with fruit salads, omelettes etc.
Stayed 1 night in Sep 2018
Response from Owner, Riad Shaden on Sep 29, 2018
Thanks for your comments, we do actually provide fresh fruit and yogurt at breakfast, with eggs available on request

8/10 Good

Marinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
beautiful Road and amazing experience in Medina. Friendly kind staff. Can improve breakfast with fresh fruit salad yoghurt and omelettes for a variety.
Stayed 1 night in Sep 2018
Response from Owner, Riad Shaden on Sep 29, 2018
Thanks for your comments, we do actually provide fresh fruit and yogurt at breakfast, with eggs available on request

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel staff
Wonderful stay. About 10-15 minutes walk from main square. Staff are fantastic - ready with maps and information when you need. Breakfast delicious!!! Left early in the morning and was still made for us. Recommend!
Stayed 3 nights in Oct 2017
Glad you enjoyed your stay with us, hope to see you again.

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The riad was a gem. Easy, and quiet, access to the medina and friendly staff. We will definitely refer this place to our friends and book when we return!
Response from management on Sep 29, 2018
Hope to see you again

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
this was everythink pefect. we will come again inShaAllah!
Response from manager on Sep 29, 2018
Thanks for your review, see you again inshallah

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In the heart of the old city
We had a wonderful time in Marrakesh. We loved visiting the Souks and all the historical sites. The hotel arranged for someone to pick us up / drop us off to the airport. One less thing we needed to figure out and worked out perfectly. We took a couple day excursions which was arranged by the hotel. Our excursion guide (Abdul) was great and so helpful. We had a well air conditioned (so important with 109 degree weather) private tour van and Abdul our guide was very insightful. On our way to Essaouira we visited the tree goats, an Argan oil cooperative, spent the day in Essaouira. Our other day excursion we went to the Atlas Mountain. Our way there we stopped to ride camels (which was fun) and had lunch on the river bank at a nice restaurant. After lunch we climbed the mountain (with a guide) to the top to enjoy the beautiful waterfall at the top. We had a great experience visiting Marrakesh. Thank you Riad Shaden for taking great care of us.
Response from Riad Shaden management on Jun 25, 2016
Thank you for taking the time to review your stay with us. Glad to see that you enjoyed it. Just to say, on your point about breakfast, we do include omelettes on the breakfast menu although not every day. But of course they can be provided on request.

10/10 Excellent

Timothy H.

Liked: Cleanliness, staff & service, room comfort
Lovely experience
Lovely hotel with plenty of character and friendly helpfull staff. Situated in the heart of the Medina about 20 minutes walk to the main square.

10/10 Excellent

bruce willis

Liked: Cleanliness, staff & service, room comfort
fab getaway
What a lovely place to stay....the staff were really kind and helpful..the food was great. And it was situated right in the.medina 10min walk from the square... Would definitley reccomend riad shaden as a great place to stay

8/10 Good

RBTH

Liked: Cleanliness, staff & service, room comfort
Good overall
Basic hotel but great location (if you want to be experiencing life in the medina), clean and cosy spaces, good food and excellent personalised service.

8/10 Good

Loreto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Riad, amazing breakfast
The Riad is lovely and breakfast is excellent. Friendly and nice staff as well. I would only suggest that when arriving at night, make sure you take their transport. The Riad is not accessible by car, and at night it might be difficult to get to when you don't know the area.
Stayed 5 nights in Jan 2020
Response from Riad Shaden on Jan 18, 2020
Thanks for your review, we are happy to hear you enjoyed your stay with us. Yes, we definitely recommend organising a transfer from the airport on arrival and we offer this service to our guests.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hele aardige mensen! De riad ziet er netjes uit. Bijzondere ervaring!
Stayed 4 nights in May 2019
Response from Riad Shaden on Jul 3, 2019
Thank you for your review, we are glad you enjoyed your stay

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service personeel is geweldig en zelden zo meegemaakt. Staan altijd voor je klaar en regelen alles op verzoek.
Stayed 4 nights in Apr 2019
Response from Riad Shaden on May 11, 2019
Bedankt voor je review. We zijn blij dat je genoten hebt van je verblijf bij ons en hopen je weer te zien

8/10 Good

MIchael S.

Liked: Cleanliness, staff & service
Mitten im Trubel von Marrakech
Ich kann diesen Riad nur empfehlen. Er liegt mitten im Trubel der Media und ist nicht mal so schwer zu finden. Keine Restaurants unmittelbar daneben, aber das Zentrum erreicht man in wenigen Minuten und der Weg dahin ist der Hammer... Cool auch das Frühstück im Innenhof oder, wenn man nur fragt, auf der schönen Terrasse. Das Personal ist sehr freundlich und hat uns in allen Lebenslagen immer geholfen. Einziges kleines Manko: es gibt nur Nichtraucherzimmer. Aber klar, wir würden sofort wieder dahin fahren!

8/10 Good

Silvia M.

Liked: Cleanliness, staff & service
sehr nette Leute
alles Tip Top und sauber die Lage vom grossen Platz ist einwenig weit weg! aber sonst alles gut

6/10 Okay

K54

Liked: Staff & service
Disliked: Room comfort
Freundlich und sauber, Infrostruktur ungenügend
Dieses Riad erfüllt nicht die Erwartungen, welche im Internet suggeriert werden. Zimmer sehr klein, Kleiderschränke schliessen nicht, Zimmer nicht abschliessbar, keine Minibar, nicht mal einen Kühlschrank für Gäste. Dusche nur ein Rinnsal. Essen nur auf Voranmeldung. Personal ist jedoch freundlich und hilft wo es kann. Lage ist in einer Schmutzigen Sackgasse ohne Licht. Wer die Einfachheit liebt wird es verschmerzen können.

8/10 Good

Wolly 78

Liked: Cleanliness, staff & service, room comfort
Marrakech
Very good riad in Marrakech, only 15min far away from the main square and in the meddle of the real life of Marrakech. I can surely reccomend this riad.

10/10 Excellent

Susanne S.

Liked: Cleanliness, staff & service, room comfort
Genau das Richtige für uns
Riad Shaden ist klein, sympathisch, ruhig und sehr sauber. Zu jeder Zeit ist jemand freundliches erreichbar sei es für eine Auskunft oder wenn man Hilfe benötigt. Für einen Tagesausflug wurde uns ein Chauffeur mit Wagen organisiert den wir mit einer netten Familie (Nachbarn) teilen durften. Auch 2x Nachtessen hat uns prima geschmeckt. Also Freude herrscht!!

8/10 Good

annvlb

Liked: Cleanliness, staff & service, room comfort
Bon rapport qualité, prix
3 nuits dans ce riad, personnel sympathique, chambre propre et agréable, bien que pas très grande, bon petit déjeuner. Un peu excentré.

8/10 Good

Lalou

Liked: Cleanliness, staff & service, room comfort
Très bon riad
Nous avons passé 5 jours dans ce riad très chaleureux. Les petits déjeuners sont parfaits. Les chambres très confortable et pratique. Les 2 gérants ont été aux petits soins. Nous vous recommandons cette adresse.

8/10 Good

hocinam

Liked: Cleanliness, staff & service, room comfort
super endroit
Nous avons passé un agréable séjour, le personnel de ce riad est extra, souriant, disponible et surtout très agréable !!! La décoration du riad est soigné et raffiné. Vraiment, je vous le recommande sans hésitation !!! Naima

8/10 Good

Alberto, Torino, Italia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
riad shaden dentro la medina a 15 minuti dalla piazza
Questo accogliente riad si trova appena fuori dal caotico centro di marrakesh pur restado all'interno della mura della medina.la piazza si raggiunge in 15 minuti di camminata attraversando vie popolate da gente locale e meno turisti. Il riad sia all'interno delle stanze che all'esterno presenta un arredo tipico marocchino,bagno privato in camera,connessione wi-fi e condizionatore,necessario nella torride giornate estive. Il personale è molto attento e pronto a soddisfare ogni richiesta,organizzano inoltre numerose escursioni a prezzi decisamente piu concorrenziali delle varie agenzie sparse per la città. Offre inoltre la possibilità di cenare al suo interno a prezzi però non molto competitivi rispetto alla allo standard locale. molto consigliato!!