Not as expected
Posted Aug 9, 2016
We had been very excited to stay here, having seen photos on social media, it looked like a really beautiful riad.
I was contacted by the owners ahead of our stay, letting me know that they would be away during the time we were visiting, which I thought was a really nice touch and also a good sign of what to expect. Unfortunately we left a little underwhelmed by our experience;
- we did not get the room I had initially booked on Expedia, instead it was a room consisting of two single beds placed together which was thoroughly uncomfortable.
- the breakfast, while included was a nice touch, left a lot to be desired. It consisted of bread, watermelon and yogurt.
- on check-out, we were very nearly charged twice for our accommodation, despite having already paid for the room through Expedia. Also at this time were unable to be shown an itemized breakdown of our tab which we thought very strange (I will be requesting this seperately from the owners.)
- there was a bad smell around the pool area, presumably from the riad cat's waste, which had been intensified by the weather being so hot.
It was a big shame that our stay was not expected, or that the above listed points were a down side. On the plus, the riad itself was nice and clean and within perfect walking distance of all that you could want to see in Marrakech, which is a really wonderful and exciting city. I will be back, but will stay elsewhere.