Ratings based on 488 Verified Reviews

3.6 out of 5
69% of guests recommend
3.8 Room cleanliness
3.5 Service & staff
3.8 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Overall very nice!

Posted Mar 29, 2017
Had a very good time. Staff very friendly, room amazing and had everything you could want and very clean. Only negatives we had were the shower didn't get very hot and the wifi didn't reach our room properly so that wasn't great as well. The breakfast was great and had a large selection but as for lunch and dinner it was very limited and the quality wasn't great, but that still wouldn't put me off going back to stay there really. It was really good! It's in the new town which is much more developed with all the bars and restaurants around it so I would definitely recommend staying around this area rather than a riad in the centre of the old town
1 out of 5
by A verified traveler

Marrakesh

Posted Jan 6, 2017
The hotel is pretty central so all good there but needs a refurbishment No hot water on a daily basis / daily door problems card readers very old so daily visits to the receptionist Nice view from poolside rooms
5 out of 5
Recommended
for Everyone
by A verified traveler

wonderful grand hotel

Posted Dec 27, 2016
Pros: Location on Medina wall was good, room was lovely, with balcony to watch sunsets, large room and very comfortable bed
Cons: nothing, great place
Location: wonderful location, easy to get to airport from there and train station, and medina
amazing grand hotel, lovely to look at and great to stay at.
3 out of 5
by A verified traveler

Posted Oct 25, 2016 on Hotels
Very nice place in the area called hivernage a litle far from everything but also quiet from the very busy market and daytime trafic, there is WiFi but always seems have connection problems on the 3rd floor verry good breakfast
3 out of 5
Recommended
for Everyone
by A verified traveler from Bournemouth

Posted Sep 27, 2016
Pros: The pool was of a good size and the attendant was efficient.
Cons: Sample menus for the different restaurant could be displayed showing what was available
The Hotel was in a quiet location but near enough to the centre. The room was of a good standard and spacious.
4 out of 5
Recommended
for Everyone
by A verified traveler

Delightful hotel that is definatly faded opulance

Posted Jul 18, 2016
Pros: This hotel is certainly the grand dame of old hotels in Hivernage - packed with character, great air con a nice big pool -go if you like the eccentric
Cons: A small refurb certainly- a little tatty round the edges which gives it character - more coat hangers please
Location: Walking distance to the Old Mediina and Gueliz, close to restaurants and hotel bars
Great air con, helpful and friendly staff and big bedrooms rooms with lots of storage space , fridge and safe
5 out of 5
by Dylan from Dublin

Pool Oasis

Posted May 31, 2016 on Hotels
I stayed here for 3 nights with a mate after a climbing trip to the Atlas Mts. The hotel is well located, being about 15min walk to the main square and less than 15min to airport. The hotel itself is impressive, with an amazing atrium look lobby and huge deep outdoor pool. Breakfast buffet choice was top notch, only negative mark is the waiters didn't engage to see if you wanted coffee or tea. Alcoholic bar cocktails are very weak so I wouldn't bother given the price. Room is typical of a clean comfortable 4 star in European hotels and had a large balcony. Staff were friendly and professional and I would recommend the hotel thoroughly for short trips to the city.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 20, 2016
Pros: Location
Cons: Hotel conditions
Location: Very good location
Nice hotel very quite and very close to every thing in the city
3 out of 5
Recommended
for Everyone
by A verified traveler from uk

Convenient to main square and new area

Posted May 3, 2016
Staff a bit off hand. Distinct lack of both pool and room towels. Had to ask for them on 2 seperate occasions!
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Warm, Friendly, Comfortable & Great Value

Posted Apr 23, 2016
Would stay here again. Very friendly and cooperative staff. Good quality food and exceptional mint tea. The only area of improvement is general room cleanliness.