Ratings based on 17 Verified Reviews

4.8 out of 5
94% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from austin, tx

Exceeded our expectations

Posted Jul 3, 2016
From receiving our tasty complimentary welcome drink by our consigere within one minute of our arrival to the attentiveness of the poolside staff, this property shows its true five star rating colors. Youseff, the consigere, on staff totally made our stay. He took care of arranging the best city tour I've ever had to making sure all our transpiration needs were met on a daily basis. He truly exemplifies the meaning of detailed white glove service. He is an asset to the property owners team of highly qualified employees. As a matter of fact, I wouldn't be writing this review if it weren't for how amazingly well he treated us. (Even though the rest of our stay was absolutely flawless.)
Comment from Hotel Management
Aug 9, 2016 by Selman Marrakech, Hotel Management
Dear Philippe, Thank you very much for your comments we have shared with Youssef and the team. We are all delighted you have enjoyed your stay at Selman Marrakech. We always try our utmost to exceed our guests expectations and your comments are our best reward. We look forward to the pleasure of serving you again duriong your next visit to Marrakech. All the best.
3 out of 5
by A verified traveler

terrible service and location

Posted Sep 28, 2015
Nice hotel but far from the touristic area. The hotel is in the middle of empty fields. The service staff is extremely polite but the service is really slow it takes about 30 min to order a drink or to get a beach towel. The hotel also has zero tolerance for early cancellations if u decided to check out early. Terrible international policy knowledge. Please do yourself a favour and stay away from this property
Comment from Hotel Management
Apr 8, 2016 by Selman Marrakech, Hotel Management
Dear Client, Thank you for sharing your comments. We are sorry to read your comments, but rest assured that those are well noted and corrective action has been taken to improve our service around the main pool. The team would like to thank you for choosing Selman Marrakech for your stay. Sincerely,
5 out of 5
Recommended
for Everyone
by A verified traveler from Manchester, CT

A Perfect Oasis

Posted Sep 13, 2015
Pros: The hotel is absolutely beautiful: rooms, pool, common areas with superb, attentive staff.
Cons: The single quibble that my we had the entire time was the quality of the alcoholic mixed drinks. They put sugar in so many drinks (e.g. dry Martini).
Location: The hotel is located outside the Old City, but not too far. A camel ride in the Atlas Mountains is recommended, as well as visits to the souks.
My wife and I selected Morocco for our honeymoon and my only major wedding task was to handle this. I did my research, identified Selman Marrakech and the hotel staff did the rest. We couldn't have asked for a better experience. The staff was outstanding. They provided a beautiful and delicious cake and champagne in our hotel room, greeted us with warm smiles, and secured safe roundtrip travel to the city and other places when we wanted. The hotel is only three years old and gorgeous. The pool staff was superb. The pool was incredibly beautiful. They had a horse show of award-winning thoroughbreds and a DJ that played the best music at night. We sent our compliments to the DJ and he surprised the us-- the honeymoon couple-- with a CD collection of songs on our last day. I travel all of the time and this was the first time that I made a point to tip virtually every staff person we interacted with: concierge (two), the assistant manager, the doorman, of course the maid service...(I'm forgetting some folks). The general manager was on vacation for most of our stay, but personally met with us and asked about our stay on our last day when he returned. One can't ask for a better staff experience.
Comment from Hotel Management
Apr 8, 2016 by Selman Marrakech, Hotel Management
Dear Mr. Jeffrey, Thank you for taking the time to share your experience on Expedia. We were delighted to learn how much you enjoyed your stay with us and in particular the service provided by our team members. We have taken the opportunity to share your feedback with our team who were pleased to learn how much you enjoyed the experience. We look forward to welcoming you back once again at Selman Marrakech. Sincerely,
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Great Hotel.

Posted Apr 19, 2015
Had a fantastic time with my wife. Would thoroughly recommend. Great staff.
Comment from Hotel Management
Apr 8, 2016 by Selman Marrakech, Hotel Management
Dear Guest, Thank you for your review of Selman Marrakech. We were delighted to learn of how much you enjoyed staying with us. We look forward to welcoming you back when you are next in Marrakech. Warm regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Excellent, can't fault it!

Posted Mar 8, 2015
If you're trying to decide on a 5* hotel in Marrakech, look no further. I've stayed in some great hotels and this is up there with the best. The staff in particular are excellent!
Comment from Hotel Management
Apr 8, 2016 by Selman Marrakech, Hotel Management
Dear Guest, Thank you for your wonderful review of Selman Marrakech. We were delighted to learn of how much you enjoyed staying with us. Creating a warm and welcoming atmosphere for our guests is extremely important to us and we were glad to hear this was reflected during your stay. We look forward to welcoming you back when you are next in Marrakech. Warm regards,
5 out of 5
Recommended
for Couples
by A verified traveler

fabulous luxurious hotel do not speak much English

Posted Oct 3, 2014
Pros: room, spa, décor, people, service
Cons: menu more choices or changes
Location: very near airport and madena
the spa is first class and really enjoyed round pool did not really want to go our anywhere else but the menu was a bit limited and did not change.
Comment from Hotel Management
Apr 8, 2016 by Selman Marrakech, Hotel Management
Dear Guest, Thank you for your wonderful review of Selman Marrakech. We were delighted to learn of how much you enjoyed staying with us. We look forward to welcoming you back when you are next in Marrakech. Warm regards,
5 out of 5
Recommended
for Everyone
by sarah from london

Four day holiday in May

Posted May 8, 2014
Great hotel, gorgeous room, bathroom, swimming pool. Very friendly staff and the morocan restaurant is fab. Pool food is quite pricey but apart from that a fantastic hotel!
Comment from Hotel Management
Jan 3, 2015 by Hafida, Hotel Management
Dear Guest, Thank you for your review and kind comment. We are delighted to hear you enjoyed your stay at Selman Marrakech. We hope to have the pleasure of welcoming you back soon. Kind regards, Selman Marrakech
5 out of 5
Recommended
for Everyone
by Lionel from London

Excellent

Posted Mar 25, 2014
Top rated, will be returning. All positives. As a well travelled luxury traveller would expect, with much character.
Comment from Hotel Management
Jan 3, 2015 by Hafida, Hotel Management
Dear Guest, Thank you for your review and kind comment. We are delighted to hear you enjoyed your stay at Selman Marrakech. We hope to have the pleasure of welcoming you back soon. Kind regards, Selman Marrakech
5 out of 5
Recommended
for Everyone
by Alex from Antwerp Belgium Europe

Magic

Posted Jan 9, 2013
Pros: Decoration architecture
Cons: Service needs more routine
Location: Out of the centre
Le Selman is an exceptional hotel both for decoration, the garden and architecture. A magic place to stay. Food is outstanding....the place reminds of the Mamounia, but has a more private caracter. Stunning pool, tranquillity. Presence of horses gives it an extra diminsion. An experience...
Comment from Hotel Management
Apr 8, 2016 by Selman Marrakech, Hotel Management
Dear Mr Alex, Thank you very much for taking the time to write a review regarding your recent stay with us. We were thrilled to learn that you had such a wonderful time. We hope to welcome you soon in Selman Marrakech. Kind regards,
5 out of 5
Recommended
for Everyone
by A verified traveler

Melhor experiência !!!!

Posted Aug 5, 2016
Desde o lugar em si até o último funcionário da equipe experiência impecável .... Melhor estadia que já vivi em um hotel!!!
Comment from Hotel Management
by Selman Marrakech, Hotel Management
Dear Guest, We thank you very much for your comments and are delighted to hear you have enjoyed your stay at Selman Marrakech. We very much look forward to welcoming you again in the near future. All the best.